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Imperial Hotel Tramontano

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Via Vittorio Veneto 1, 80067, Sorrento Italy
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Traveller (1181)
360
Panoramas (24)
Room & Suite (358)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#44 of 111 hotels in Sorrento
Location
Cleanliness
Service
Value
Travellers' Choice
The Imperial Hotel Tramontano ,overlooking the most beautiful part of the Gulf of Naples, nourished the romantic culture of the picturesque, sublime and landscapes of 19th century travellers visiting Sorrento. Along with the classic, refined and elegant style: the oldest wing dates back to the 16th century, and its architecture represents the most viewed image of Sorrento worldwide.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Airport transportation
Conference facilities
Banquet room
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Taxi service
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, Spanish, Italian
1489Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
Bruce G wrote a review 20 Sep
Shallotte, North Carolina, United States87 contributions33 helpful votes
First of all, absolutely beautiful hotel and the staff is very nice. Unfortunately the management of this hotel is not guest centric. I have a beautiful room with all the amenities. I bought an expensive bottle of wine into my elegant room and the only things to drink it out of was paper cups. When I requested glasses for the room to drink my wine (and my bourbon) I was told they could not bring glasses to my room. The only way I could get glasses was to order room service at my expense. I guess they expected me to keep/hide the glasses when I was done and hopefully keep them for use during the rest of my stay. After my first AND second night I returned to my room at the end of the day to find that they didn’t even replace my used paper cups from the nights before. I had to call the front desk to have them replaced with new paper cups. The dichotomy of it all is when I went down to the restaurant in the early morning to grab a cup of coffee for my room they would not accommodate me because they had no paper cups. I was told that I had to order morning coffee through room service only if I wanted to drink coffee in my room. Again I was told by the very pleasant and probably embarrassed staff that this was a management decision. Am I being a crybaby? A first class hotel that I paid in almost $500 a night for raises expectations that fell far short. Management should be aware that it’s about more than just a beautiful room. It’s about customer service and doing what it takes to make them happy. Providing real glasses for your room and to go cups for morning coffee seems such a simple way make guests happy
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Date of stay: September 2021Trip type: Travelled as a couple
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Rachael Byrne wrote a review 17 Sep
1 contribution1 helpful vote
Words can’t truly describe how beautiful the staff are here. Straight vibes. Straight 10’s. Pepe from the pool was so helpful about giving us beer. Marcelo and Emilio were absolute angels and made us feel very comfortable when we felt awful. Jackinio was a Don, he was a major angel and made the best hot chocolate. Emmi was sensational, if we could bring her home we would!! Luigi from concierge was an Italian dream. Rossini was an Italian Stalin’s and expert cocktail maker, he made us feel right at home!!! Alberto was a prince of the night and super cute! Everyone and the help desk were also so helpful we just didn’t get their names cause we were so distraught handing over the money but it was all so worth it. Stay here or else don’t go on holidays!
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Date of stay: September 2021Trip type: Travelled with friends
1 Helpful vote
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Heine Husted H wrote a review Jul 2021
Copenhagen, Denmark392 contributions108 helpful votes
+1
Tramontano hotel is very nice and lives up to all my expectations. There is an old time charm about the hotel that I really like, make sure to book a room with an Ocean view, and eat in the belvedere restaurant overlooking the Bay and Mount Vesuvius. Go to the beach below the water nice and clean, the one to the right is children free.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Early July seems perfect, weather is amazing, but Italy is not on vacation yet
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2 Helpful votes
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Alexandre Dacc. wrote a review Jul 2021
Miami, Florida114 contributions66 helpful votes
I had a problem in the beginning of my stay because of my dogs .They impressed me. I wrote a bad review 3 days ago. This is a 5 stars hotel regarding service , staff , concierge , parking , all hotel staff. This hotel has better service than Ritz London , Plaza Ny , etc . 5 stars to all services and staff . Just need renovation in the rooms . Great location
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Date of stay: June 2021Trip type: Travelled with family
3 Helpful votes
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Mattfe85 wrote a review Oct 2020
33 contributions25 helpful votes
It’s only taken 20 years, but we’ve managed to get back. What a lovely old style hotel. Perfectly situated with great gardens, smashing pool and stunning views. A room with a sea view is a must. It’s the staff that that really stand out. Proper southern Italian hospitality. Top quality restaurant and pool bar/food too. Just book it. You’ll not be disappointed.
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$235 - US$577 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel sorrento, imperial tramontano, imperial hotel tramontano
LOCATION
ItalyCampaniaProvince of NaplesSorrento
NUMBER OF ROOMS
116
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Frequently Asked Questions about Imperial Hotel Tramontano
Which popular attractions are close to Imperial Hotel Tramontano?
Nearby attractions include Shot Bar Sorrento (0.3 km), Sapori e Colori Sorrento (0.2 km), and Chaplin's Pub (0.3 km).
What are some of the property amenities at Imperial Hotel Tramontano?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Imperial Hotel Tramontano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Imperial Hotel Tramontano?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel Tramontano?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Imperial Hotel Tramontano?
Conveniently located restaurants include Fresco Sorrento Gelato & Smoothies Gelateria, A'Marenna, and Enjoy the Little Things Bistrot.
Are there opportunities to exercise at Imperial Hotel Tramontano?
Yes, guests have access to a pool during their stay.
Does Imperial Hotel Tramontano have an airport shuttle?
Yes, Imperial Hotel Tramontano offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Imperial Hotel Tramontano located near the city centre?
Yes, it is 0.4 km away from the centre of Sorrento.
Are any cleaning services offered at Imperial Hotel Tramontano?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel Tramontano offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.