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My husband and I enjoyed our 3-night stay here. The hotel is in a great location, a short walk to the boardwalk and beach and to the main shopping street. The archeological museum is right across the street. The hotel was clean and we had...More
Response from PublicRelationOffice, PublicRelationOffice at Grand Hotel ExcelsiorResponded 3 weeks ago
Good evening Mr kpremont, we are glad to certify your satisfaction about our staff and our services and we wish to thank you for the score appointed us and for your appreciations, which are extremely gratifying.
We hope to see you again, Best regards
First, the location for the hotel was great. Right next to museum and the long prominade.
Very close to the ferry terminal and the train station.
I had a single bed that was similar to sleeping on the top of a casket, humped and hard....More
The University of Reggio Calabria arranged my stay at Hotel Excelsior. I was very pleased. The room was quiet and had all the conforts. The restaurant was open until late, food was good quality and reasonably priced. Breakfast was very good. Most of all I...More
Response from PublicRelationOffice, Responsabile relazioni pubbliche at Grand Hotel ExcelsiorResponded 2 April 2018
many thanks for your review and for staying in our Hotel during your visit in Reggio Calabria.
Your opinion is very important for us and for our high-class standards.
Daily we work for the love of it and it is a pleasure to...More
Having visited Reggio Calabria several times over many years we have stayed at this hotel on a few of our trips or have caused friends of ours to stay here if we were staying in a private home, Either way, we have had nothing but...More
1 Thank Paul B
Response from PublicRelationOffice, Giuliana Scavuzzo at Grand Hotel ExcelsiorResponded 4 March 2018
Dear Paul B, thank you for having reviewed us with maximum score that rewards our daily commitment. About the building with which "We live", we inform you that this year should start the work of redevelopment thanks to which we will improve the "aesthetic" look....More
A building with no character and some loose ends exterior-wise. Garage available and all the basics there. The breakfast below its expected standard but with a fine view if you are not a smoker. The attending staff proper and prompt. Room and bathroom fair and...More
Response from GDIMEO, Responsabile relazioni pubbliche at Grand Hotel ExcelsiorResponded 7 December 2017
thank you for the good words and for expressing your opinion regarding some expects of the building and of your stay. Of course, if you had told us that the room was not the one you were expecting we would have given a...More