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    Aquatio Cave Luxury Hotel & Spa

    190 reviews
    #4 of 37 Hotels in Matera
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    Via Conche, 75100, Matera Italy
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    Room & Suite (42)
    Pool & Beach (4)

    About

    4.5
    Excellent
    190 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Aquatio Cave Luxury Hotel & SPA, is a new 5-star hotel of charm and relaxation, designed to bring the unique experience of a stay in one of the oldest cities in the world: Matera, European Capital of Culture 2019. Aquatio Cave Luxury Hotel & SPA is a hotel that has 35 rooms. Suite and deluxe rooms will bring you to the amazing Sassi of Matera, the SPA will provide your senses with a mix of sounds, feelings and calm you'll never forget. Please, enjoy our food and drinks at "La dispensa di Aquatio" to complete your journey through our traditions.
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    Property amenities
    Free High Speed Internet (WiFi)
    Pool
    Hot bath
    Free breakfast
    Babysitting
    Pets Allowed ( Dog / Pet Friendly )
    Airport transportation
    Meeting rooms
    Free internet
    Wifi
    Public wifi
    Internet
    Sauna
    Indoor pool
    Heated pool
    Bar / lounge
    Restaurant
    Breakfast available
    Breakfast buffet
    Spa
    Facial treatments
    Foot massage
    Full body massage
    Hammam
    Massage
    Baggage storage
    Concierge
    Non-smoking hotel
    24-hour front desk
    Dry cleaning
    Laundry service
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    Room features
    Non-smoking rooms
    Suites
    Family rooms
    Air conditioning
    Housekeeping
    Room service
    Minibar
    Flatscreen TV
    Safe
    Bottled water
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    Good to know
    HOTEL CLASS
    Languages Spoken
    English, Italian
    190Reviews10Q+A1Room tip

    Reviews

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    Popular mentions
    Outstanding design in beautiful Matera 
    The location, setting, and design of Aquatio are truly breathtaking. The spa is also very unique. The staff, however, is neither particularly friendly or very well trained compared to other locations in Matera or Puglia (including much less expensive hotels). 
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    Date of stay: September 2019
    Rooms
    Service
    Sleep Quality
    Great unique place to stay
    My husband, adult daughter and I stayed here for 2 enjoyable nights. Great location! The staff were all friendly, and appreciative of my husband’s efforts at Italian. The hotel is amazing! The rooms are unique, albeit not as functional as they could be. At least one more hook for towels in the bathroom, and some other minor things but I can see where they would detract from the cave setting. Breakfast was good and staff friendly, especially the young man with moustache and small beard. A great stay!…
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    Date of stay: September 2019Trip type: Travelled with family
    A unique experience
    Selected this hotel as I felt it was the best option for prospective cave dwellers heading to Matera . It was fabulous.. We arrived several hours later than planned because of BA Pilot strike we had sufficient time that evening and the following morning to tour Matera enjoying being part of a James Bond film set . Hotel staff very friendly and helpful.…
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    Date of stay: September 2019
    Location
    Service
    Sleep Quality
    Not good enough for the price
    I am sorry to have to give this place a low rating but I depend on Tripadvisor ratings and reviews and there were a lot of small things that didn’t add up to 5 stars so I don’t want other travellers to be disappointed. The location is fantastic and I can see that they are really trying hard to be a 5 star hotel. The thing is they’re maybe trying too hard. The rooms are indeed in a cave and spotless but very clinical, fine if that’s your thing. However they forgot hooks for robes, and bathroom doors! The restaurant is characterless and the chairs uncomfortable. The food was very strange (ricotta wrapped in coffee) and not very tasty. The service in the restaurant was so stiff and throughout our stay we found the staff to be very aloof. Again maybe they think that’s what a 5 star hotel is about... it’s not! We look for friendly service not snobbery. The spa is really lovely and much needed after a long hot hike. However, the rule about 1 spa entry per stay was really disappointing as we were there 2 nights and felt we should have had another hour in the spa the 2nd day. For the price I wouldn’t recommend staying here until the staff chill out a bit and management iron out the little things. If you’ve already booked to go here, do go, but consider sextantio for a more authentic experience. We just went there for a snoop and a drink and the welcome we got was impressive. We won’t be back to Matera but we will be depending on fellow Tripadvisors so please be honest with your reviews!!!! …
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    Date of stay: September 2019Trip type: Travelled as a couple
    Lovely
    Thank you Giuseppe for the wonderful service and helpful information during our stay . The staff were all friendly and through .The hotel was fantastic and the attention to detail was so impressive! Modern cave and luxurious. The spa should not be missed .
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    Date of stay: September 2019Trip type: Travelled as a couple
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    Hi we are staying at the Aquatio Cave Hotel in a few weeks time and wanted to know where you can park your car and how we arrange a parking spot. Thank you.
    There is parking nearby and the hotel will park the car for you and provide a shuttle service return. No need to pre book! Enjoy its wonderful there.
    0 votes
    Hi, What are the differences between a Deluxe room and a Deluxe Superior room? Thank you.
    I would contact the hotel for the best information. I only know about my room and am not sure which type it was. Sorry!
    0 votes
    Hello , which train station is nearest to the hotel ? Also, how do we get from the train station to the hotel ?
    Manhattan Tripper - I did email the hotel. If you don’t have any constructive and helpful answers for fellow travelers, consider refraining from being a keyboard warrior hiding behind your screen.
    0 votes
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    I have emailed the hotel after booking my stay (in September) twice and did not receive a reply. Questions include: Do we drive straight to the hotel entrance to drop our luggage? If, like Marino’s response to the other questions, we should meet a porter somewhere else, where would that be? I understand you’re a new hotel and possibly very busy in resolving teething issues but I would appreciate a reply to my emails, thanks.
    Thank you, Daniela, that sounds great, we’ll go ahead to rent a car.
    0 votes
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    Thanks Marino, Is that €100 transfer charge each way please? It would be 2 passengers from the airport and back. Also, is there a charge for parking in the city via yourselves? Is there a charge for valet parking also?
    The transfer charge is 100 € each way. I inform you that there is a charge for parking in the city via (€ 0,70 per hour from 8:30 am to 1:30 pm and from 4:30 pm to 8:30 pm). There is the possibility to have a valet parking service and the private car parking is at 1 km far from the hotel. The extra charge for the parking is of 20 € per day.
    1 vote
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    12
    "very good value for money but not budget cost"
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    PRICE RANGE
    €202 - €425 (Based on Average Rates for a Standard Room)
    LOCATION
    ItalyBasilicataProvince of MateraMatera
    NUMBER OF ROOMS
    35
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