ALBERGO ITALIA

The hotel location is superb for exploring the city and finding a place for dinner. The room is clean and a good size. The wifi worked perfectly. The bathroom was small and some people may not fit in the shower. I think rooms with bathtubs are available if you order them in advance. The bed was soft for my taste. The staff was friendly and helpful. The breakfast was large but lacked the thing I value most a fruit salad. There was fresh fruit but it looked unappetizing. Notwithstanding I would certainly stay here again. My room was very quiet even on Saturday night.…

Date of stay: March 2019Trip type: Travelled as a couple

Wonderful experience!

We chose this hotel because it was close to the parking building. Great choice! It was easy to get in and out of the city by car. Yet, it is in the center of everything you want to see and do in Matera. Room was nice and clean. Breakfast is free. I recommend highly!

Date of stay: February 2019

Value

Rooms

Service

Trip type: Travelled as a couple

Empty promises

Albergo Italia is actually a very nice place. Ideally situated at the fringes of the Sassi, right at the center of everything worth visiting in Matera. The room I had was at the rear side of the hotel. It was not only very quiet (despite the hotel's central position) but also offered a marvellous view of the Sassi in the valley. So I enjoyed feeling amidst this unique medieval urban structures while benefitting from the comfort of a bright and spacious Italian hotel palazzo. My room was large, unpretentiously furnished, clean, and so was the bathroom. Up to this point, the hotel deserved in my view the positive reviews the hotel has received. The problems begin when you travel by car and do not want to unload your luggage a kilometer or so away and carry them to the hotel. The hotel is situated in an extended pedestrian area to which access is camera controlled. When I arrived with my car at the restricted area I called the reception and asked how to get to the hotel. I was advised to pass through the restricted area and was assured that I would be authorized to do so as an overnight guest of the hotel for unloading my luggage. While checking in I gave the receptionist the licence plate number of my car and made the gentleman promise to contact the local police for confirming the authorized passage to the hotel. To no avail as I learned weeks later when the rental car company forwarded me the ticket issued by the local police for unauthorized entry into the restricted zone. I forwarded a copy to the hotel asking for their intervention -- again to no avail, receiving not even an answer from them. So, because of their negligence I now ended up paying way more for the ticket and the rental car charges than I paid for one night in the hotel. Weighing the horrendous penalites I have to bear against their negligence I cannot but rate Albergo Italia as terrible. Be aware of the risk when you travel by car.…

Date of stay: April 2018

Cleanliness

Service

Sleep Quality

Trip type: Travelled on business

Exceptional location

Great location to explore this amazing city and its cliff houses. Ask got a room with a tub shower as those with only showers are so small my husband couldn’t close the door! The rooms facing the Main Street have balconies but the street is noisy until midnight. Breakfast is slightly better than continental. Interesting decor.…

Date of stay: April 2018Trip type: Travelled with friends

Stayed in this hotel over a dozen times

I am often visit Matera for business and have stayed at the Albergo Italia over a dozen times. The staff is always friendly and helpful (I have a fondness for the owner who always greets me with kisses and hugs). The location is FABULOUS, the rooms are large, the breakfast is lovely, and the place is always clean. Love this place, and I love, love, love that it's in the middle of everything that happens in Matera. Would definitely recommend!…

Date of stay: October 2016

Location

Cleanliness

Service

Trip type: Travelled on business

Hello, we are always happy to have you as our special guest!!! We are glad you find it enjoyable our hotel and thanks for the beautiful review! See you soon