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About
#1 of 4 hotels in Mandeville
Location
Cleanliness
Service
Value
Set on 4 acres of tropical gardens in the centre of Mandeville, one of Jamaica's fast growing towns, The Mandeville Hotel is a landmark of great Jamaican hospitality. A variety of accommodation options provide guests with the combination of a relaxing environment and the convenience of a central location. For events - weddings, groups, meetings, banquets and conferences - the Mandeville Hotel is central Jamaica's most desirable address.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Wifi
Outdoor pool
Restaurant
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Minibar
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
79Reviews1Q+A14Room tips
Reviews
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+1
I am so glad I followed my heart and booked the Mandeville Hotel to host my wedding. I absolutely have no complaints and would not change a single thing. You cannot take the hotel at face value, you have to see its potential. From reading the reviews and visiting the hotel I knew they would be able to produce the experience we desired for such a special day. I live in the UK and therefore was anxious, however, the customer service and professional, friendly and warm encounters with the Wedding Planners gave me peace of mind. I am a control freak and naturally it is difficult to be trusting. I manage a large team and always feel the need to be in control. Despite my constant calls and emails they maintained there ability to assure me. The package and pricing was perfect for what they delivered. Trust me if there ever is a time to get married, small and intimate (and at the Mandeville Hotel) is the way to go. However at the Mandeville Hotel they went above and beyond to make our special day outstanding. We had clean and comfortable beds. Our room was charming and relaxing. Nothing beats a good shower neither and I was not disappointed at all. Reception welcome and responses was perfect, breakfast was superb (I love a Jamaican Breakfast) and the customer service was perfect. I really had no complaints. The wedding setting, decor and servicing was perfect. I had a vision of how everything was going to be, but Tanielle (My wedding planner) and her team blew my mind and those who know me, know how difficult that can be. The food, the cake, the DJ and the atmosphere has made it all a memory that I reflect on everyday since 26th September 2020. I would not change a thing. I want to say a big thank you (with tears of gratitude) for making my dream come true and our wedding oh so special. Thank you for bearing and being patient with me. Thank you for making the stay oh soooo sweet. Thank you.…
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: I had the bridal suite (obviously) with a good sized balcony that looked over the beautiful...
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Helpful
The staff at the Mandeville Hotel are the best!!! Coleen at the front desk sells the business. She is professional, pleasant, and accommodating. When I spoke with her via telephone, Coleen made me feel at ease even though I was worried. She is the face of the hotel. Rodian is polite and helpful; we had some good laughs. Zenga is the best, very professional, helpful, and friendly. He is very trustworthy. The food was excellent, like no other in Mandeville or even at most all-inclusive hotels. Customer service was exceptional. Miss Gurnett, the housekeeping lady, was excellent. I would stay at this hotel only because of the staff and the food. Everyone was friendly. I felt at home and ease. Thanks to the Chefs!!!! Nuff respect. To the management, in this era, it's tough to produce competent workers with excellent customer service. You have a team of what I call the dream team of Coleen, Rodian, and Zenga, they are the face of your business, and they make you look good. Please take care of them, let them know they are appreciated. Workers like your dream team are scarce in the hospitality industry. The building needs a lot of updating, too outdated. We are in the 21st century. You can do a lot more and still keep it rustic authentic if that's what you are aspiring to reach. Lots of work needs to do. If you do that, then you have no competition in that region of the parish.…
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Date of stay: July 2019
Location
Cleanliness
Service
Room Tip: Rooms above the front office are the best.
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Helpful
The staff of this traditional local hotel are all very approachable andthey go out of their way to ensure your stay is enjoyable.The rooms are large wirh bathroom and separate area with tea and coffee making facility.Daily room service and numerous fluffy white towels each morning. Tv in the room but not many viewing stations however we did not watch any TV. Dinning room small but well maintained. Good selection of food available and excellent value for money.We had bed and breakfast but there are other options. Good size swimming pool with numerous seating available.Some areas could do with updating but this is only cosmetic. I would certainly stay here again if find myself in that area of Jamaica.
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Date of stay: June 2019
Helpful
+1
This is a very nice hotel set in the heart of the city. My family and I spent our time in the 2 bedroom apartment. The apartment was huge! Each bedroom has 2 double beds and each one has their own bathroom. The living room area has a couch and 2 single chairs; and to one side there is a dining table with chairs. The kitchen has a pantry area, microwave, and refrigerator. More than enough space for my family. The apartment has beautiful crown moldings and woodwork through out. The living area also has a porch where you can sit outside and enjoy the cool breeze. Now the reasons I didn't give it 5 stars is because the room could use some updating. The walls could use some paint. There was only 1 TV; the old tube kind and it wasn't even working properly at first. There was only 1 phone. The wifi was very spotty; mostly it didn't work. The living room chairs could use some updating too; you can see the age in them. The surrounding areas could be repaved as its falling apart. The sign for the hotel could be more compelling and attractive. The pool didn't look the cleanest and it was situated right in front of the restaurant so anyone sitting there would be looking right at you. Now back to the positives, their breakfast package was amazing! The food was delicious and you can even order it up to your room! The negatives are small but important enough that they should be attended to. Overall, I would definitely come back and I would hope that it would be an even better stay.…
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Date of stay: April 2019Trip type: Travelled with family
1 Helpful vote
Helpful
This hotel exceeded my expectations. I was told by friends that since Mandeville isn’t a tourist town, I shouldn’t expect to find great hotels there so I had lowered my expectations tremendously. However, i was pleasantly surprised. We stayed in the Junior Suite with balcony . The room looked comfortable . The mattress was squeaky and needed to be changed however honestly we slept well. The AC worked well also. However the bathroom fixtures are old and need to be upgraded. We would have preferred a shower instead of a tub. There was also only one wash cloth for two guests. The pool needed to be cleaned and wasn’t turned on so that wasn’t an option for us. We appreciated the welcome drinks and we chose to have rum punch. The rum punch was well made and very strong. We also loved the buffet breakfast on Sunday. It was delicious with great choices. We felt like this hotel gave us value for our money.…
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Date of stay: March 2019Trip type: Travelled as a couple
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PRICE RANGE
US$85 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandeville hotel jamaica
LOCATION
CaribbeanJamaicaManchester ParishMandeville
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Mandeville Hotel
What are some of the property amenities at Mandeville Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandeville Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Mandeville Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Mandeville Hotel?
Conveniently located restaurants include Star Grill, Heavenly Delight, and OMG Restaurant and Coffee Bar.
Are there opportunities to exercise at Mandeville Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Mandeville Hotel have an airport shuttle?
Yes, Mandeville Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandeville Hotel?
Yes, dry cleaning and laundry service are offered to guests.