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The Level at Melia Villaitana

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Traveller (418)
Room & Suite (81)
Pool & Beach (68)
Overview
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Avda. Alcalde Eduardo Zaplana, 7, 03502 Benidorm Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from The Level at Meliá Villaitana
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Reviews (380)
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Show reviews that mention
All reviews melia villaitana star service level guests grand suite complimentary soft drinks walk in wardrobe family junior suite buffet restaurant half board lobby bar few niggles rooms are excellent peace and quiet room was large reception desk long weekend every meal
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1 - 5 of 65 reviews
Reviewed 21 September 2018

I had my first visit here last month and after reading some of the very disgruntled reviews I braced myself. On arrival, the property looked quite impressive and after leaving the car in the undegroumd carpark we went to recepetion in the "Level" side. Checkin...More

1  Thank John T
Response from Leandro D, Director de Relaciones Públicas at The Level at Melia VillaitanaResponded 4 October 2018

Dear Jonh T First of all thank you for your feedback regarding the issues that you experienced during your last stay with us. We would like to apologize for the negative impression you had in relation to our staff, this was our last intention, and...More

Hotel's Favourite
Reviewed 28 June 2018

Returned yesterday from 2 night half board stay in a family junior suite in the level. Cava on arrival, which was good as check in was slow. Our room wasnt ready so we went for lunch by the pool in the main area of the...More

3  Thank Alison S
Response from Leandro D, Director de Relaciones Públicas at The Level at Melia VillaitanaResponded 10 July 2018

Dear Alison S, On behalf of the entire team of Meliá Villaitana we want to say you that it has been very kind of you, that you took the time to let us know about your amazing experience! We are really proud to know that...More

Reviewed 18 September 2018 via mobile

Went there on week holiday, all included. Bed ok, sheets and towels changes daily but room not cleaned. Pools cold. Food was not as expected for the price we paid. All meat was overcooked, the snackbar at the poolbar had bad versions off burgers and...More

1  Thank Klara B
Response from Leandro D, Director de Relaciones Públicas at The Level at Melia VillaitanaResponded 4 October 2018

Dear Klara B, First of all we would like to thank you for the time taken to share your detailed comments with us on TripAdvisor. Your opinions are always helpful and indispensable for us to improve and achieve customer satisfaction. We would like to express...More

Reviewed 17 September 2018

We stayed here 2 years ago, the difference in service standards is substantial - not in a good way. Staff are unfriendly. Hotel does not deliver.Rooms look tired and had to wait for room to be ready.Had to ask for coffee pods for machine, as...More

1  Thank O9955PTjuliet
Response from Leandro D, Director de Relaciones Públicas at The Level at Melia VillaitanaResponded 4 October 2018

Dear O9955PTjuliet Thank you for reporting us your experience after your last stay at Meliá Villaitana. Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectation and we are really sorry to know that we...More

Reviewed 16 September 2018 via mobile

This was my first stay in this hotel and it will be my last. I agree with all the other negative comments on here. The staff are very unfriendly and some are just damn right rude. We paid for a Grand Level Suite and even...More

1  Thank Tina C
Response from Leandro D, Director de Relaciones Públicas at The Level at Melia VillaitanaResponded 4 October 2018

Dear Tina C, First of all we would like to thank you for choosing Meliá Villaitana during your stay in Benidorm and for sharing with us your reviews. We deeply regret that you did not have the chance to enjoy of our Level services and...More

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About
Description
Situated 20 minutes from Alicante, The Level at Melia Villaitana has been designed in the form of a Mediterranean village, lying between 2 golf courses designed by Nicklaus Design and boasting some More wonderful views of the Gran Bahia of the Costa Blanca. Its 25 individual buildings and its unique architectural style replicate picturesque squares and historic corners of the region, making the hotel an innovative experience for both leisure and business, and positioning it as a new concept of exclusivity, comfort and service on the Costa Blanca. Accommodation: The hotel has spacious rooms, totally equipped. Services: The hotel has 2 golf courses, 5,000 m2 of outdoor pools, as well as a wide range of food and beverage options, 2 tennis and 6 paddle courts, an outdoor children’s play area, a kids’ club, artificial beach and a complete Spa & Wellness Center with 13 treatment rooms, thermal pools, gym and relaxation room. A Convention Centre with 6,000 m2 of flexible space, divided into 17 meeting rooms to meet every requirement in relation to conferences and large events. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Free Parking
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
126
Price range
US$243 - US$780 (Based on Average Rates for a Standard Room)
Location
Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
126
Price range
US$243 - US$780 (Based on Average Rates for a Standard Room)
Location
Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Photos
Traveller (418)
Room & Suite (81)
Pool & Beach (68)
Dining (17)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
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Questions & Answers
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Dahlia99
1 October 2017|
AnswerShow all 2 answers
Response from PatrickDebus | Reviewed this property |
Actually, the Level service of the hotel is available only during some periods, not all along the year. You should contact directly the hotel to check the period when Level service is available. Out of this period, the rooms... More
0
Votes
Google Translation
Ccol1985
21 March 2017|
Answer
Response from Leandro D | Property representative |
Dear Ccol1985, I am pleased to inform you that within the all-inclusive option are included unlimited consumption of water, wine of the house, beer, soft drinks, juices, hot and cold drinks and the following alcoholic... More
0
Votes
Google Translation
bustermay
20 March 2017|
Answer
Response from Leandro D | Property representative |
Dear bustermay, I am writing to inform you that drinks are not included on the full-board, half-board or bed and breakfast basis. Please, do not hesitate to contact us for further assistance. Kindest regards, Edurne... More
0
Votes
Google Translation
Room Tips
"Choose a sea view"
O9955PTjuliet
17 Sep 2018
Read review
"We have no confidence that the hotel will take any notice of any requests"
kenp304
16 Sep 2018
Read review
"Check your room after you check-in to ensure you haven't received a lesser quality than expected."
92markusb
23 Jul 2018
Read review
"Suite 417 had lovely shady verandah"
A378FJalisonp
27 Jun 2018
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