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Sandos Monaco Beach Hotel & Spa

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#14 of 191 Hotels in Benidorm
Certificate of Excellence
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Sandos Monaco Beach Hotel & Spa
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3,153 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Monaco Beach Hotel & Spa
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Showing 2,644: English reviews
tayside
Reviewed 1 week ago

Lack of staff and sacking of a very good one Rachel means standards​ have slipped sometimes cutting wage bill is not good for customers care outside areas left uncleaned with used cups and tables lying full and uncleaned bad bad bad Sandos

Review collected in partnership with this hotel
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Helpful?
5Thank thomson172
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear thomson172 I would like to thank you for sharing your opinion here on TripAdvisor about your recent stay at Sandos Monaco. I can only asume by your comments that there has been a mis-understanding and that Raquel sadly left the hotel due to unforeseen circumstances. I can assure you that she will be greatly missed by us all. She...

france
Reviewed 1 week ago

Lovely stay here only one problem the air conditioning was not on and it was hot in the room which meant you had to have the door open which was very noisy which kept me awake at night spa was very good

Review collected in partnership with this hotel
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Helpful?
1Thank grandterre
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear grandterre Thank you for taking the time to post your comments here on TripAdvisor and we are sorry if you were inconvenienced during your stay at Sandos Monaco. The weather at this time of year is still very changeable and for that reason we have air conditioning a little later on. Next time you come and see us maybe...

Redditch
Reviewed 1 week ago via mobile

Well as I have previously said this hotel is one of the best that I have stayed in . I book select club room witch gives additionally benefits such as spar days inclusive and select lounge with branded drinks . rooms are great the food is fab 👍 Only a couple of minor problems this year , firstly we were...

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Helpful?
Thank lemonlegs48
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear lemonlegs48 Thank you for writing a review on TripAdvisor and for mentioning that Sandos Monaco is one of the better hotels you have stayed in. We can only apologise for any inconveniene during your holiday and hope that this will not deter you from visiting us again. Hope to see you soon in the not too distant future. Kind...

Poulton Le Fylde, United Kingdom
Reviewed 1 week ago via mobile

"You've never been to Benidorm?" they kept asking us! No we hadn't. Having lived close to Blackpool for the past 20+ years, we could only imagine that Benidorm would be just like Sesspool but with the sun on your back? How wrong could we have been!! Quick check in, bite to eat, unpacked then down to the pool area for...

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Helpful?
3Thank Clarettillidie1882
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear Clarettillidie1882 Thank you ever so much for choosing Sandos Monaco and for coming to the resort of Benidorm for the first time. Most people who are 'Benidorm Virgins' end up coming back to see us again as there is something for everyone to see and do here. I'm so glad that you enjoyed your stay and it was lovely...

blackpooo
Reviewed 1 week ago

after a quick and easy check in we were given 2 rooms on the 13th floor i did request lower floor rooms but none were available so we just got on with it . we have stayed many times at the monaco and it never fails to deliver excellent food choice the hotel is always spotless and the beds are...

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Helpful?
1Thank akim p
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear akim p Thank you ever so much for your wonderful review about Sandos Monaco and we apologise if we were not able to give you a low floor on arrival. It's lovely to hear that you consider our hotel as 'one of the best' and we look forward to seeing you on your next visit. Kind regards from sunny...

Gateshead
Reviewed 1 week ago

As previous reviews have already said, it is a lovely modern spotlessly clean hotel. The staff were very friendly and helpful. A big thank you to Nicky on customer service and Lorena the assistant manager I have MS and need to use a wheelchair at all time. They arranged for us to transfer into a more suitable adapted room. The...

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Helpful?
1Thank G M
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear G M Thank you ever so much for taking the time to post a review here on TripAdvisor regarding your recent stay at Sandos Monaco. It was lovely to meet you both and I'm glad we managed to give you a more adequate room for the rest of your holiday. Please accept our apologies if you experienced any inconvenience...

Bolsover, United Kingdom
Reviewed 1 week ago

We stayed here Sept/Oct last year especially for the Moors and Christians Festival, as it is a great Location for access to the old town area. Having Visited many hotels in Benidorm over the years, we were so impressed with our stay, that on our return home we decided to book a spring break at the Sandos Monaco. The hotel...

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Helpful?
1Thank TracenTez
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear TracenTez Thank you once again for such a brilliant review about Sandos Monaco. We now have chocolate tasting at the hotel as well as cheese and wine which you will enjoy when you come out again! I will give your regards to everyone and am looking forward to your return visit. See you soon. Nicky Coupland Guest Service

Sheffield, United Kingdom
Reviewed 1 week ago

This hotel is in a central location about 5 mins walk from Levante beach. The hotel is a typical 4 star no more or less Speaking to holiday makers there it has a lot of punters returning at least twice a year. It is a decent hotel but could do with a splash of colour and maybe some plants and...

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Helpful?
Thank TheOwls93
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear TheOwls93 Thank you for your review about your long weekend at Sandos Monaco and despite not enjoying the food so much, we really appreciate the fact that you would come and stay with us again. The hotel has just been painted on the inside with it's lovely black and white decor. We will take into account your comments about...

dudley
Reviewed 1 week ago

I actually travelled to Sandos Monaco in Early February for my Annual Birthday Bash to Benidorm.The hotel was once again Superb,Sadly i had to fly back i=on my Birthday so couldn't Spend it at The Sandos.But i have just booked for my Birthday next Year and will be spending my Birthday there.When i first started to use The Sandos i...

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Helpful?
Thank whisper019
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear whisper019 Thank you for taking the time to post your review about your recent stay at Sandos Monaco and we are sorry that this time you were unfortunate enough to not be here on your birthday.....next year we will celebrate!! Sorry to hear you were disappointed with your room this time, if I can help in any way for...

nottingham
Reviewed 1 week ago via mobile

We found some good and some areas which could be improved. These are things which have been mentioned in previous reviews but don't seem to be acted on. Good areas The entertainment staff work hard to ramp up the atmosphere and are very motivated and enthusiastic. The housekeepers do an amazing job. We had the select package so unsure if...

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Helpful?
Thank Lynda D
SandosMonaco, Director de Relaciones con Clientes at Sandos Monaco Beach Hotel & Spa, responded to this review

Dear Lynda D I have just been reading through your review here on TripAdvisor and am sorry to hear that there were a few aspects of your holiday which you were disappointed with. I can only apologise if things were not explained to you correctly and for any inconvenience which you may have incurred during your stay. It is a...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Monaco Beach Hotel & Spa All Inclusive, Adults Only +16, is located near to Playa de Levante (450 m) and to Benidorm centre. It has 199 rooms with two individual beds, flat satellite TV, air conditioning and heater, bathroom with hairdryer, terrace with views and free WiFi, plus minibar and safe (extra charge) It also provide a program called Select wich offers additional services besides the usual current all-inclusive. Among these, there are all kind of falicities at the arrival and in the room, such as a bottle welcome bottle of cava, or minibar and safe for free, as well as discount and access to the Select Club Lounge. The falicities have an outside pool and Jacuzzi, cafe-bar, and show cooking and buffet restaurant. As well as parking, gym, spa, sauna and Wellnes Centre (extra charge). ... more   less 

Additional Information about Sandos Monaco Beach Hotel & Spa

Address: Avenida Periodista Emilio Romero 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €124 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Monaco Beach Hotel & Spa 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, TripOnline SA and Evoline ltd so you can book your Sandos Monaco Beach Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Monaco Hotel Benidorm
Sandos Monaco Hotel And Spa
Monaco Hotel Benidorm
Hotel Style:
#2 Green Hotel in Benidorm
#2 Spa Hotel in Benidorm
#6 Family Hotel in Benidorm
#11 Luxury Hotel in Benidorm
#12 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Monaco Beach Hotel & Spa staff and other travellers.
416 questions
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Derby, United Kingdom
1 month ago
2 months ago
Liverpool, United Kingdom
Scotland uk
10 months ago

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Questions? Get answers from Sandos Monaco Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors less noisy. Ask for pool view.”
335jennyd, 23 Apr 2017 | Read review
“Had rooms on 4th floor and had good views.”
Rob-n-others, 22 Apr 2017 | Read review
“Odd numbers have sun in the afternoon, enen numbers in the morning making for a cool evening on the balcony.”
fxy64, 18 Apr 2017 | Read review
“Don't go to first floor noise is un bearable ask for anti slip mats for bath they won't give you it but you should wet a towel and use that it's an accident waiting to happen without”
thomson172, 16 Apr 2017 | Read review
“Very large room ”
grandterre, 16 Apr 2017 | Read review
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