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Hotel Helios Benidorm

#22 of 191 Hotels in Benidorm
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Helios Benidorm
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1,667 Reviews from our TripAdvisor Community

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Showing 1,440: English reviews
Warrington, United Kingdom
Reviewed 28 July 2015

We have just had a lovely weekend in the Helios after meeting there 31 yrs ago The rooms and bathrooms very modern and clean, the staff very friendly as we'll .the pool lovely and warm and the pool bar always ready to serve reasonable priced drinks would definitely return again

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Helpful?
3Thank kazquig
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you for taking your time to write this review. We are pleased to see from it you enjoyed your stay with with us and thank you four your positivie comments about rooms, staff, pool area. We would like to see you again. Best regards, Guest Relations

Cheshire, United Kingdom
Reviewed 27 July 2015

This was my first visit to Hotel Helios and I would Definitely visit it again .Excellent Staff ,..Excellent room that was cleaned and towels changed every day.Restaurant had enough choice to suit everyone.Enjoyed Celebrating our Wedding Anniversary here and a bottle of champagne from the Hotel was a Lovely Thought. Thank you to All the STAFF at Hotel Helios.

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Helpful?
3Thank Stephen T
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Stephen, First of all I want you to thank for sharing your experience at Helios Hotel. We are delighted to know that rooms, staff, food were to your liking. We would like to see you again. Best regards, Guest Relations

Kingston-upon-Hull, United Kingdom
Reviewed 27 July 2015

Stayed at the Helios in June 2015, very nice hotel, excellent location very close to the beach, market and nightlife but not close enough to keep us awake at night. excellent food, excellent maid service very impressed with how the life guard supported the disabled guests in and out of the pool. We will be returning in 2016.

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4Thank Daveandannette
Reviewed 26 July 2015

I go with my daughter, who, after an accident is partially confined to a wheelchair. The hotel is so accessible, from the lovely rooms with a walk in shower, balcony with wonderful and excellent room service. The dining room is also very easy to get around and the staff wonderful, the food excellent. then to the pool which is so...

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5Thank Magaret P
Walsall, England, United Kingdom
Reviewed 22 July 2015 via mobile

Very nice hotel and facilities. Especially liked the showers. Regular room service. Breakfast was very good with both hot and cold options. Daily food specials at pool bar. Pool a little small but we'll suited for handicapped people with sloped entrance one end.

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1Thank Rusticrock
Liverpool, United Kingdom
Reviewed 20 July 2015

First stayed at the Helios in 2014, and have just returned from second trip. What can I say, lovely rooms spotlessly clean, maid service daily towels replaced daily if required. The staff are courtesy and friendly and nothing to much trouble. We booked bed and breakfast as we like to dine out in the evening, there was plenty of choice...

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Helpful?
4Thank pauline h
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for your comments and very grateful for them. We hope to see you soon again. Best regards

Sheffield, United Kingdom
Reviewed 20 July 2015

I have visited the Helios many times and have to say I love it. The location for me is excellent. Close enough to the nightlife yet a quiet hotel to get your sleep in. The food is varied and is what you'd expect with the 3 star rating. Very clean. Lovely sized rooms. Spacious pool area. My favourite place in...

Review collected in partnership with Jet2holidays
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Helpful?
3Thank MissJ60
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you for visiting us again and of course thank you for your positive comments. We hope to see you soon and make you feel comfortable with us again. Kind regards, Guest Relations

Liverpool, United Kingdom
Reviewed 20 July 2015

My favourite hotel in Benidorm we have stayed here three times and would definitely stay again the hotel is spotless the staff are polite and very obliging my Mum is Gluten Free and Antonio always made sure she was catered for nothing was too much trouble. Thanks again for a very enjoyable stay Helios.

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3Thank Amy D
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all, thank you very much for your comments. We are very glad for them and mainly for your comments about Antonio´s treatment regarding gluten free. We hope to see you again soon. Best regards, Guest Relations

Cardiff
Reviewed 19 July 2015

I have just come back from a week with 4 friends at the Helios we booked through Thomson. I have been to Benidorm many times staying in a few other hotels and I must say this was better than other 3 stars I have stayed in. We checked in quickly at reception by friendly staff. The rooms were very nice...

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4Thank Tomos B
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for your comments about the hotel. We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. Best regards, Guest Relations

Reviewed 18 July 2015

The staff were very helpful and rooms adequate, the food did get quite repetitive and we did East out on the second week the food was nice but just repeated itself a bit on the second week of we would of stayed for a week it wouldn't of been a problem I cannot really comment on the pool area as...

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Helpful?
1Thank Katie G
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for your comments about the staff and rooms. Regarding food, we would like to tell you that your comments will be communicated to our Chef. Thank you for sharing your experience with us and we hope to see you soon again. Best regards, Guest Relations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, European, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €75 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Benidorm staff and other travellers.
291 questions
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Questions? Get answers from Hotel Helios Benidorm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 209 was not good changed to 618 fantastic”
sharonnotts, 22 May 2017 | Read review
“i like top floor, for the views”
ewartdavidat44, 18 May 2017 | Read review
“They are all equally as good one side gets sun in morning other afternoon matter of choice”
peter007772, 17 May 2017 | Read review
“Pool view very nice ”
Carylinda, 6 May 2017 | Read review
“Pool view rooms great for sun on balcony from midday.”
Petescara, 28 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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