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Hotel Helios Benidorm

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#25 of 193 Hotels in Benidorm
Certificate of Excellence
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Hotel Helios Benidorm
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1,553 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
Peñíscola
Reviewed 4 days ago NEW

We did stay there only for three days, would wish it could been more. It was reali relaxing stay in that hotel. We had a stay including half board in our case breakfast and dinner. we did not use much of the out door space nor the swimming area, though the weather in January was nice down there this year....

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Helpful?
Thank KristjanandYr
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, Thank you very much for share your experience. We are glad that you had a good stay with us, nice and relaxing. This is our purpose. Looking forward to seeing you again. Our best regards.

Irvine, United Kingdom
Reviewed 1 week ago

Have just returned from a week in this hotel (31/12/16- 7/1/17 ) firstly,check in was smooth,no problems there.we were allocated a room on the 8th floor,facing the pool.room was very nice,downside was it was never cleaned before 2.pm.everyday! but overall we were happy with the room.on our first night they had a gala evening for dinner as it was new...

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3Thank roy t
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Anyway, thank you for your 4 stars, because...

Blackburn, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this lovely hotel in June 2016 and they have refurbished certain areas which they needed to do.It was a lovely stay the rooms are much brighter in decor and the pool area is a lot more inviting to relax round and the little bar area just outside the hotel is a great idea,highly recommended.

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2Thank jackiemercer1
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, It is an honour for us to know that you liked our hotel, that you enjoyed your stay. A big thanks for sharing your feedback! We hope to see you very soon again. Our best regards.

Cheshire, United Kingdom
Reviewed 2 weeks ago via mobile

Our second stay at the Helios.Hotel and staff are excellent. Rooms were cleaned daily and spacious..Stayed last year in July and restaurant was great.Stayed this year in December and the restaurant wasn't to that standard. We still enjoyed our stay and would stay again.

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1Thank Stephen T
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Dear guest, Thank you very much for your review, our menu on the restaurant didn't change since july till now, but we will take your feedback into account to keep improving everyday. We are glad that you enjoyed your stay, come back soon, please! Kind regards.

Perth and Kinross, United Kingdom
Reviewed 3 weeks ago

On our third week at Helios, Benidorm, going home on Friday for Christmas. Hotel is in good location for beach, market and is within walking distance of centre. Staff are polite,helpful and friendly. Manager very approachable. Rooms are a good size and cleaned daily. The hotel has just opened a small gym and I was privileged to be the first...

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5Thank agila111
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Dear guest, Thank you very much for your comments, we are glad that you like the hotel an we are delighted that you were the first person to use our new gym, we hope you enjoyed it. We will miss you. Our best wishes, please, come back soon! Merry christmas and a happy new year!

Durham, United Kingdom
Reviewed 4 weeks ago

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Thank Jean D
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

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3Thank peterwX460DZ
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

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4Thank Liz S
Helios B, Quality Manager at Hotel Helios Benidorm, responded to this review

Sheffield, United Kingdom
Reviewed 4 weeks ago

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Thank janetsB867BT
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

Manchester, United Kingdom
Reviewed 4 weeks ago

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Thank ericbE6918PM
Helios B, Quality manager at Hotel Helios Benidorm, responded to this review

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, European, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €64 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Benidorm staff and other travellers.
227 questions
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Questions? Get answers from Hotel Helios Benidorm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a top floor wiev over the garden”
 of 5 bubbles KristjanandYr, 12 Jan 2017 | Read review
“We emailed hotel direct before we arrived and asked for high sunny balcony, on arrival we were allocated ninth floor with sun on balcony.”
 of 5 bubbles agila111, 20 Dec 2016 | Read review
“I emailed the hotel direct 2 weeks before to request a room preference as we had stayed in Room 826 previous year. we didn't get any response from them and on arrival was told too late to change room allocation by a disgruntled female staff member. So it maybe best to ask your tour operator for a preference.”
 of 5 bubbles 263jeand, 14 Dec 2016 | Read review
“rooms facing the pool are slightly noisier but get the sun all day”
 of 5 bubbles peterwX460DZ, 14 Dec 2016 | Read review
“pool view is best”
 of 5 bubbles hellofafungi, 27 Nov 2016 | Read review
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