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    Servigroup Diplomatic

    Calle Gerona 9 - 11, 03503 Benidorm, Spain
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    May 14
    May 15
    1 room, 2 adults, 0 children
    Traveller (168)
    Room & Suite (131)
    Dining (110)
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    Overview

    • Excellent36%
    • Very good43%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “old town” (40 reviews)
    “lovely hotel” (16 reviews)
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
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    Hotel Madeira Centro
    662 reviews
    #43 of 191 hotels in Benidorm
     
    Hotel Benidorm Plaza
    772 reviews
    #33 of 191 hotels in Benidorm
     
    Servigroup Orange Hotel
    927 reviews
    #20 of 191 hotels in Benidorm
     
    Servigroup Venus
    1,628 reviews
    #8 of 191 hotels in Benidorm
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 weeks ago

    Stayed between 24.3.17 & 1.4.17 which might not be 'full season' however the service and facilities at this hotel we found very average and disappointing. The hotel promotes having 3 external swimming pools - one is a paddling pool for very young infants, one is...More

    Helpful?
    Response from Hoteles_Servigroup, Customer Service at Servigroup Diplomatic

    Dear Paul G, Thank you for sharing your experience in our hotel on Tripadvisor. We would like to apologize for not meeting with your expectations. Our management staff has read your comments, and will make an effort to use them to improve our service. All...More

    Reviewed 26 February 2017

    Perfect location for Old Town and the night life, no drunk brits in the hotel. Breakfast very good selection staff very attentive. Rooms clean, front of house staff very good. Long drive to Underground Car park but right next to the hotel and a two...More

    Helpful?
    Reviewed 12 February 2017

    We left with a very warm feeling of being well looked after. Not a fan of on-line booking (sorry) I rang instead and spoke to Sofie, we booked a superior room which not only matched an on-line price but we gained a valuable contact rarely...More

    Helpful?
    Reviewed 30 January 2017 via mobile

    I have just returned from a 1 week break in The Servigroup Diplomatic Hotel. First impressions were really good, nice reception area, clean corridors, well maintained rooms with a fridge, English terrestrial TV channels, lovely walk in shower, and balconies that change colour in the...More

    Helpful?
    Response from Hoteles_Servigroup, Customer Service at Servigroup Diplomatic

    Dear guest, Firstly, we would like to thank you for your time sharing your comment on Tripadvisor and for your nice words regarding our facilities and breakfast service. We would like to indicate that we follow strict quality standards as we understand that the hotel...More

    Reviewed 30 December 2016

    We stayed here last year and enjoyed .thke experience. We booked on line for the Christmas period this year, and upon arrival and asked to pay up front. In addition to the price for half board, we were told to pay a compulsory charge of...More

    Helpful?1  
    Response from Hoteles_Servigroup, Customer Service at Servigroup Diplomatic

    Dear guest, Firstly, we would like to thank for sharing your comment on Tripadvisor as your feedback is of the utmost importance for us. We are sorry to hear the misunderstanding with the price of the Gala meal, we would like to mention that this...More

    Hotel Madeira Centro
    662 reviews
    #43 of 191 hotels in Benidorm
     
    Hotel Benidorm Plaza
    772 reviews
    #33 of 191 hotels in Benidorm
     
    Servigroup Orange Hotel
    927 reviews
    #20 of 191 hotels in Benidorm
     
    Servigroup Venus
    1,628 reviews
    #8 of 191 hotels in Benidorm
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$107 - US$232 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Luxury Hotel in Benidorm
    • #40 Romantic Hotel in Benidorm
    • #42 Family Hotel in Benidorm
    Photos
    Traveller (168)
    Room & Suite (131)
    Dining (110)
    Pool & Beach (24)
    Nearby
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    Questions & AnswersAsk a question
    gravy180
    Is this hotel adults only
    31 January 2017|
    Answer
    Response from Trevor D |
    No, not adults only
    0
    Votes
    Chris V
    Hi there is around 20 of us coming to Benidorm from 8 June - 11th would you be able to accommodate us and how much would it be?
    6 January 2017|
    Answer
    Response from Servigroup-Hoteles | Property representative |
    Hi, Varley55771; You can check all the availability and offers on our official Website. Kind Regards.
    0
    Votes
    Google Translation
    315Patricia
    Thinking of booking this hotel is it worth booking the superior double room ? It's an extra £100.00 for the week.
    16 February 2016|
    Answer Show all 4 answers
    Response from TracenTez | Reviewed this property |
    Did a long Weekend in a Standard Double with side view not over pool which overlooks the Hotel next door. Found it fine, no complaints, would go for same type of room again. No Knowledge of the superior Rooms.
    0
    Votes
    Room Tips
    "telephone and speak nicely to someone personally you may get room 605"
    Read review
    "I stayed in 329 not great views ask for east facing rooms for a better view."
    Read review
    "First floor facing small pool"
    Read review
    "Try and get pool view"
    Read review