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Servigroup Castilla

#16 of 191 Hotels in Benidorm
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Servigroup Castilla
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850 Reviews from our TripAdvisor Community

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Showing 699: English reviews
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London
Reviewed 3 days ago NEWvia mobile

Stayed for 1 week, half board at the Castilla hotel. Room we stayed in (901) was a reasonable size, comfortable beds and good size balcony which had the sun in the afternoon. Breakfasts were very good along with the evening meals. Staff were pleasant and helpful when required. Evening entertainment was provided although didn't stay to watch so can't really...

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Thank Eddie046
Swindon, United Kingdom
Reviewed 2 weeks ago

We have just stayed for 8 nights from the 27th of March. Could not fault this hotel every thing was very clean and spotless,food was very good and a lot of choice rooms were cleaned every day, had free wifi and safe.Very good location was not to far to walk to the bars and to the beach, when you walk...

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1Thank mark p
swindon
Reviewed 3 weeks ago

From the moment we arrived to a warm welcome from Mariano to a fond farewell when we left we knew we had made a good choice of hotel for our first visit to Benidorm.Check in was quick and easy with general information about the hotel. THE ROOM. A good size with plenty of storage space, comfortable beds, everything spotlessly clean,...

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8Thank sandra w
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear guests, Thank you all for your nice reviews about our hotel. We are happy to see that you enjoyed your stay and be assured we will pass your kind words to our staff who will be delighted to hear they are doing a good job. We hope to see you all soon in the near future. Kind regards, Customer...

Reviewed 4 weeks ago

My husband and me went to Castilla 1st March 2017 and really enjoyed it We couldnt fault it the room was clean and comfortable and the food was very good We were half board. It was nce and quiet too which is what we look for just around the corner to all the nightlife We will be going again later...

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1Thank LINDA D
Plymouth, United Kingdom
Reviewed 4 weeks ago

Rooms quite large the staff cannot do enough for you a special mention for Jackie and Toni in the restaurant who always as smile for everyone.The food is very good although their is not a large selection.The staff work very hard,all in hall a very nice hotel.

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Thank patricia220450
Reviewed 4 weeks ago via mobile

Just returned from a 10 day stay here. Food excellent and plenty of choice. Jackie and mariono are so friendly and helpful. As we booked direct with the hotel got a free drink each in the bar and mugs in the room and the safes are now free as well. See you all again in June x

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2Thank chrise21cc
Reviewed 18 March 2017 via mobile

Bit of a delayed review however we stayed in October of last year and it was as good if not better than our previous stay great food great staff great location we have stayed in quite a few hotels in benidorm but this is our favourite Thankyou

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1Thank stooty1
Santa Ponsa, Spain
Reviewed 3 March 2017

We visited the Castilla again this year with our Family and Grandson for whom the hotel and staff could not do enough for to the point that Alfonso( the head waiter) asked him every evening what he would like to eat the next as he is quite a fussy eater and it was brought to him the moment we walked...

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1Thank Malcolm O
Scotland, United Kingdom
Reviewed 1 March 2017

I stayed in hotel Castilla last year,for two weeks,and loved everything about it,and told all my friends how good it was,it was a little gem in Benidorm. I couldn't wait to go back,s had a week there in January ,we had a lovely new comfortable bed,the room was fine,very clean,all good. But the food was awful,to what it used to...

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3Thank _mscope274
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear _mscope274, First of all we wish to thank you for being a loyal guest of the hotel and for your lovely comments regarding your previous stay. We are sorry to hear that the food on this occasion didn´t meet with your expectations. We would like to mention that all our products are provided by our purchasing centre where the...

Dudley, United Kingdom
Reviewed 26 February 2017

For some years, we have been travelling to Benidorm upto 4 times each year and had pleasure of a few of the hotels. This year, we decided to try another hotel and the Castilla is one that we have seen but never tried until this February and we were not disappointed! Everywhere in this hotel is spotlessly clean; from reception,...

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3Thank Dave C
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Hi Dave C, We are so glad to read that on your first visit to our hotel we exceeded your expectations. Thank you for your nice words about our facilities. We would be more than happy to have you with us soon again! Kind regards, Customer Service Department. Hotel Servigroup Castilla.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €79 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#12 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
45 questions
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Cardiff, United Kingdom
Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
9 months ago

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sunshine in morning opposite Rio Park”
lindadW4123ES, 28 Mar 2017 | Read review
“My wife & me prefer high rooms but don't think any rooms are better than others in this hotel.”
luvhols2016, 25 Feb 2017 | Read review
“The lifts supply all floors with one servicing the restaurant.”
R5191LRhelens, 14 Feb 2017 | Read review
“Ask for a high floor overlooking the pool, to enjoy the afternoon sun.”
C5831SVbriang, 10 Jan 2017 | Read review
“rooms overlooking the pool get the sun on the afternoon”
johar6970, 30 Nov 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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