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MedPlaya Hotel Rio Park

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#40 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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MedPlaya Hotel Rio Park
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2,782 Reviews from our TripAdvisor Community

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Showing 2,711: English reviews
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Reviewed 3 days ago NEWvia mobile

Room ok looked like bathroom had been reavated but shower was useless just a trickle. we stayed in room 1006 view was of the many mobility scooters parked outside, bar and canteen staff not friendly diddnt even smile except canteen manager. I guess the people who return get to know the staff and get a better service. Bed lining (pillow...

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Helpful?
2Thank Coralena F
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello Coralena F We are sorry to hear that you had a few issues during your recent stay with us at the Hotel Rio Park. Your comments are important to us and we do appreciate your opinions as it helps us to improve on our services and monitor how we are performing. Hopefully even though you would not return again...

Wolverhampton, United Kingdom
Reviewed 3 days ago NEW

As a Benidorm virgin was a bit dubious as to what we would get, hotel & resort wise, was pleasantly surprised, hotel was lovely very friendly staff, room ok for 3 of us although more plug sockets needed as we only had the 1, the only other negative about this hotel are the paper thin walls, luckily none of us...

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Helpful?
2Thank beez1976
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello beez1976 Thank you for choosing the Hotel Rio Park for your first visit to Benidorm. We are pleased to hear that overall you enjoyed your stay with us and that you found the staff to be friendly and liked the food options available. It is great to hear that you would return again in the future and we hope...

Doncaster, United Kingdom
Reviewed 3 days ago NEW

My friend and I stayed at Rio park in June 2015.Was brilliant from start to finish.As I have a fear of heights,I emailed the hotel to ask if it was possible to request a low floor overlooking the pool.On arrival we were allocated room 322.Fantastic.My husband and myself are returning again in June as he hasn't been to Rio park...

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Helpful?
Thank Denise L
Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEWvia mobile

We arrived on Easter Saturday early evening for a week. Myself and husband and my parents. We did notice that the hotel was 2 star so we were not expecting much, however pleasantly surprised, rooms dated but hotel is being updated, and very clean in rooms maid changed beds twice during our stay and fresh towels every day. Hotel itself...

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Helpful?
2Thank Amanda D
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello Amanda D We are delighted to hear that you enjoyed spending your Easter break at the Hotel Rio Park. It is good to know that the Hotel exceeded your expectations and that you enjoyed all that the Hotel has to offer. Now that you have found us, hopefully you would return for another holiday. Kind Regards Guest Relations Team,...

Stoke-on-Trent, United Kingdom
Reviewed 4 days ago NEW

Just booked with Thompson's the deal came up for full board initially apprehensive as ww have looked at this hotel when we stayed in the Castillo previously and other hotels in the resort but decided to try it. Check in took a while and allocated the 8th floor even though we had requested low floor as wife does not like...

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Helpful?
1Thank kevandsue618
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello kevandsue618 Our aim at the Hotel Rio Park is to offer good value for money with a friendly service so we are pleased that you found this to be the case. We do appreciate your feedback and comments as it helps us to make improvements, bit by bit we are making changes and updates to the Hotel. Hopefully if...

Reviewed 4 days ago NEWvia mobile

I like this hotel. I went with my 6 year old daughter, my dad, my sister and 13 year old nephew over the Easter holidays travelling with Thomson. We were full board. Food- not always for me but plenty of it. Breakfast-the usual bacon eggs sausages. The unusual to me, chips! But then there was fresh fruit, yoghurt, pain au...

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Helpful?
2Thank Vic K
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello Vic K Thank you for taking the time to share your report with regards to your Easter break at the Hotel Rio Park. We are happy to hear that you and your family enjoyed your time with us and overall were pleased with all that the Hotel has to offer. It is great to know that you would return...

Reviewed 5 days ago NEWvia mobile

Friendly staff and overall clean but the rooms are old, run down and overall poor. Peeling walls, broken fixtures, rotten doors, light fittings held together with tie wraps plus non functioning extractor fans and air con that is only on from may means sleeping at night is uncomfortable . The pool is ok and the food is average but overall...

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Helpful?
1Thank Tim L
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello Tim L We are sorry to hear that the Hotel Rio Park did not live up to your expectations. Many people return year after year as they enjoy the friendly atmosphere and find the Hotel to be good value for money, we are sad to hear that you did not find this to be the case. We do hope...

Reviewed 6 days ago NEWvia mobile

Bad bits!! The hotel was very noisy at night so for a light sleeper like me this was annoying. The walls between rooms are also very thin so I could hear next door snoring again i am a very light sleeper. The maid although lovely came in to early daily she did go away and come back again though. Beds...

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Helpful?
1Thank sbaker85
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hi sbaker85, We are delighted that you had a great holiday in Benidorm and that the Rio Park exceeded your expectations! We truly believe that Benidorm has something for everyone whether you are looking for a relaxing holiday, fun with the family or to enjoy the busy nightlife and we are glad that we were able to change your opinión...

Bolton, England, United Kingdom
Reviewed 1 week ago via mobile

Visited here in April with boyfriend in new superior room. Returb is an excellent standard and beds super comfy. Bedroom kept clean but sheets not changed enough. Had the same sheet for a weeks visit. TV also not LCD as described on the Thompson website so misleading. Pool area was fab plenty of room and plenty of sunbeds :) Food-...

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Helpful?
1Thank lkd1992
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hi lkd1992, It's very encouraging to read that you were happy with your newly refurbished Superior room and that you found the beds to be very comfortable. All of the televisions in the Superior rooms are flatscreen LCD or LED televisions and we are sorry if you didn't find them to be as discribed on the Thomson website. The bed...

Rotherham, United Kingdom
Reviewed 1 week ago

This is the 4th yearly March visit on the trot so you can guess we are highly satisfied with what the hotel has to offer. Everything is still as good as the previous visits - Food - cleanliness - entertainment - friendliness - value of drinks all excellent. Looking forward to seeing you on our next visit - keep up...

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Helpful?
2Thank SANDATHORNTON
MedplayaBenidorm, Guest Relations Manager at MedPlaya Hotel Rio Park, responded to this review

Hello SANDATHORNTON We are delighted that you chose to return once again to the Hotel Rio Park and thank you for updating us on your latest visit. It is great to hear that once again you enjoyed another good stay with us and that you were satisfied with all that the Hotel has to offer. We look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
The many repeat customers could tell you why they come back to the Rio Park again and again- location, atmosphere, and friendly staff. The hotel is a short walk to the beach and resort centre, and offers you plenty of options inside the hotel too. With a fresh modern reception, a choice of bars to relax in, plenty of outdoor space and great food and entertainment, it's not hard to see why the Rio Park is such a popular hotel. The hotel is a lively place with plenty of atmosphere. It's a great hotel to make new friends, meet old ones, or just relax with your loved ones and enjoy all the fun. The staff at the Rio Park provide a friendly and welcoming service and everyone wants to make sure you have a good time. Free Wi-Fi available in all hotel bars. Benidorm offers a wonderful climate all year round, and with its sandy beaches, impressive promenade and lively resort facilities, it is a favourite destination with all ages. ... more   less 

Additional Information about MedPlaya Hotel Rio Park

Address: Av de Murcia 16, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €68 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — MedPlaya Hotel Rio Park 2*
Number of rooms: 456
Reservation Options:
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Also Known As:
Hotel Rio Park
Rio Park Hotel Benidorm
Rio Park Benidorm
Hotel Style:
#28 Family Hotel in Benidorm
#37 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from MedPlaya Hotel Rio Park staff and other travellers.
415 questions
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Questions? Get answers from MedPlaya Hotel Rio Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower floor”
T5439JBdenisel, 23 Apr 2017 | Read review
“Easter sunny side summer pool view high floor”
kevandsue618, 22 Apr 2017 | Read review
“We always have rooms on the west side which have sun on your balcony from middle afternoon till it goes down”
SANDATHORNTON, 16 Apr 2017 | Read review
“In the summer months you can hire a fridge for your room, ideal to keep your milk cool for a morning cuppa. And I would recommend a safe.”
jolaz66, 14 Apr 2017 | Read review
“Go for pool side or over the entrance as they have the balconies with sun”
Blackwidow2001uk, 13 Apr 2017 | Read review
5 of 5