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Hotel Don Pancho

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#3 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Don Pancho
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1,563 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
Stevenage, UK
Reviewed 11 November 2015

Stayed at the beginning of October for 2 weeks. No point in describing the rooms or the decoration of the hotel as it is now closed for the refurbishment. The hotel is situated in a great place in Benidorm, a street away from the beach. We were allocated rooms 1514 and 1510. 1514 was a great room as it had...

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Helpful?
2Thank Brodders
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are very pleased that you had a great holiday and chose to write about your positive experience here on TripAdvisor! Thank you very much! We are thrilled that you and your family felt welcomed by the staff and had plenty of good food to eat during your holiday. We are also very glad your mom had a special celebration...

gateshead
Reviewed 7 November 2015

visited with my son (14) for the fifth time 24th to 31st Oct and as always had a great stay Lots of familiar faces amongst staff and also several of the guests, same high standards of cleanliness and food both choice and quality. As it was the last week guests enjoyed a complimentary sangria party a wine and cheese and...

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2Thank christine c
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Many thanks to you and your son for being regular guests to our hotel! And thank you for all your comments and suggestions. You opinion really matters to us as we would love for you and your son to continue to come visit with us for many more years. As for your suggestions; we will be using the dark wood...

UK
Reviewed 6 November 2015

Just got back last Saturday from another great stay at this hotel - the staff are fantastic everywhere you go in the hotel and always willing to help - food is good and a wide choice to cater for all tastes - our room and bathroom were always kept spotlessly clean by the maid - all rooms are sea view...

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Thank UkJbr
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing our hotel again for your holidays in Benidorm. We are very happy that you decided to spend the closing week with us and we cannot wait to welcome you back to the Don Pancho in March/April when we re-open! There are a few things that you mention that we believe set our hotel apart from other...

Glasgow, United Kingdom
Reviewed 5 November 2015

We came earlier than usual as the hotel was closing for refurb. Although the number of guests was shrinking the staff made every effort to keep the place buzzing. We were one of the last coaches out of the hotel and it was nice that the staff were having a Halloween Party to celebrate the winter closure. The food is...

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Helpful?
1Thank Carol G
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

How wonderful that you joined us for our closing week! Thank you for writing about your positive experience here on Trip Advisor! We are happy that you enjoyed the food and that you slept comfortably… that is what holidays are all about! You are right about it being unfortunate that we will no longer have an indoor pool but as...

Carlton, United Kingdom
Reviewed 5 November 2015

hotel in process of an upgrade,we have seen a room already finished and it was very nice, staff, food, cleanliness and access to all areas second to none, although the hotel is right in the centre of all the nightclubs, bars etc you cannot hear any noise at night

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Helpful?
Thank Judith E
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

We are thrilled that you have come to stay at the Don Pancho four times and are hoping you will be back for a fifth visit once we re-open in March or April 2016! We are pleased that you enjoy the location of our hotel and that your room is silent even though there is so much going on around...

Reviewed 2 November 2015

Visiting Benidorm at the moment not able to stay at this perfect hotel as it is having a refurb. We did how ever pop in ok 30th October closing day to wish them good luck with the refurb and to say hello we were made very welcome by all the staff. We are booked into another 4* Hotel which I...

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1Thank Brenda J
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for writing about your experience at the Don Pancho and for stopping by to see us before we closed temporarily! We are so lucky to have loyal guests like you! Have a great holiday in Benidorm and we can’t wait to see you in 2016!

Melksham
Reviewed 1 November 2015

The hotel is about to undergo a renovation, and we had an opportunity to look at a room on the 13th floor that was intended to show how improvements and decoration etc will be completed. What we saw was really nice, and modern looking with a pleasant colour scheme.

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Thank David R
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

We are thrilled you chose our hotel and that you gave us a 5star review! We are also pleased that you even got a chance to see our showroom on the 13th floor and that you liked it. We invite you to come back in 2016 to see all of the improvements after our massive refurbishment in March/April 2016. You...

West Midlands
Reviewed 31 October 2015 via mobile

We stayed from the 3rd of October for two weeks, like many others we went for the upgrade which was money well spent. The hotel team are really terrific, special mention must go to George in the restaurant, he is an absolute star! Not forgetting all the restaurant teams who work really hard to please. I must give Ana a...

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Helpful?
Thank Theshoemanoct2012
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

Wow what a fabulous review! From the entire team here at the Don Pancho, THANK YOU! We are very happy you love our hotel and wrote such a nice review about us and so many specific members of the staff. Thank you! You can expect everything to be even better when the hotel re-opens after our massive refurbishment in March/April...

newcastle upon tyne
Reviewed 30 October 2015

We have stayed at this wonderful hotel for 1 week every christmas for the past 10 years ( age group 55 - 60 now). It goes without saying we have always been very happy with every aspect of the hotel ( Staff - Food - Entertainment ). We are upset that it will not be open for this christmas, so...

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3Thank geoffo3356
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are very happy you love our hotel and have been coming for so many years. We are surprised to see that you only gave us 3/5 starts after such a nice review though. In any case, we are thrilled you find our hotel superior to other hotels in Benidorm and are thrilled you will be back. The hotel will...

London, United Kingdom
Reviewed 29 October 2015

Just had to tell you how great this hotel is, stayed in july and having stayed in Benidorm over 30 times have stayed in most hotels , this was without doubt the best, best room, best food, best staff. no, maybe not the most modern, but it had such character I would not have changed a thing, I really hope...

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Helpful?
Thank barbra14
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

Thank you for your review and for choosing our hotel for the first time! We are thrilled you like our hotel and consider it the best in Benidorm! We are also very happy that you have decided to book with us again for next June, GREAT NEWS! We will continue to do our best and hope you keep coming back...

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Conference Facilities

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €111 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
265 questions
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Questions? Get answers from Hotel Don Pancho staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room on a high floor it's worth the extra”
springfield35, 21 Apr 2017 | Read review
“Upper floor best views”
scotguy68, 19 Apr 2017 | Read review
“High floor”
stokies2, 18 Apr 2017 | Read review
“All rooms have a sea view and balcony area which gets the sun”
V7030ZLanthonyl, 17 Apr 2017 | Read review
“High floor recommended, views are spectacular. All rooms face sea.”
Paulinedance, 16 Apr 2017 | Read review
5 of 5