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Hotel Don Pancho

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#3 of 193 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Don Pancho
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1,407 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
Inverness, United Kingdom
Reviewed 2 days ago NEW

been to don pancho prior to referb and thought it couldn't get better but i was wrong it was fantastic the rooms,beds, and bathrooms were great bed so comfy didn't want to get up.food was great plenty to eat and puddings to die for,entertainment every night very good.staff very pleasan one or two little niggles but overall FANTASTIC.We were on...

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Helpful?
1Thank margaret g
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you the good words regarding your stay with us. We are so happy to hear you liked the Don Pancho before but that you like it even more now. Hopefully we will see you back very soon!!! Best Wishes!

Ambleside, United Kingdom
Reviewed 4 days ago NEWvia mobile

Travelled with Thomson the first week in January .when we arrived we upgraded to a superior room at a cost of 220 euros for 11 nights ,we were given room 1701 on the 17th floor wow what a view and an excellent room large with an excellent walk in shower 😀the room was spotless 10 out of 10 from me!!and...

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5Thank thetoneroses
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for such an extended review regarding your stay with us. We are glad to hear that you enjoyed the newly refurbished hotel and the excellent words regarding our staff. We will check with the restaurant the issues you point out, everything helps us improve. We are sorry you felt upset when our reception team asked you if you...

South Lanarkshire, United Kingdom
Reviewed 4 days ago NEW

Came home today after a week in the Don Pancho,definitely a five star hotel.This is the hotel to go to if you want first class food,great variety,food always hot,Rooms cleaned every day.Lovely friendly staff . entertainment every night.I can definitely recommend this hotel and guarantee you will enjoy your stay.All rooms have a sea view and balconies get sun from...

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3Thank Nan L
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your kind words and fantastic review, we are glad that you had a stay of your liking, we hope to see you again soon!

Essington, United Kingdom
Reviewed 4 days ago NEW

I stayed here about 6-7 years ago and loved the place see my review. it was a little outdated but I love 60's -70's retro style. We had a wonderful time taking into consideration the odd problem. Recently they have spent a year updating the hotel, it seems in all the wrong places. The indoor swimming pool which I enjoyed,...

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Helpful?
Thank paulad39uk
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for taking your time writting this review. We are sorry to hear that you did not enjoy your stay with us for various reasons. Regarding your comment that you were stopped at reception to make sure you were resident, is only a matter of security. We are a very exclusive hotel and very easy to access from the...

Stockton on Tees
Reviewed 4 days ago NEW

Our return visit to this hotel from 17th December until 24th December 2016 was to celebrate our golden wedding. I booked three rooms because some of our family were also coming.Our only hiccup was on the morning of arrival our rooms were not ready,it was raining heavily non stop, we had three children to look after. Had to just sit...

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1Thank TravlinCrumblees
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for the lovely words regarding your stay with us!! We do try to have them ready but sometimes due to high levels of occupancy and other various reasons, we are unable to have all rooms ready upon arrival. We are glad the sun came out and you enjoyed it in the swimming pool and that you anniversary holiday...

Reviewed 6 days ago NEWvia mobile

We had a really lovely stay here. The fact that it has just been refurbished made it even more lovely. The food is amazing, we were full board, plenty choice (diet now needed) We booked a superior room to have the coffee/tea to enjoy. The rooms are very clean, fresh towels and the bedding is lovely and comfy with crisp...

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Helpful?
2Thank Lisa M
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for giving us a five-star score. It encourages us to keep on working hard. We are very happy that you found everything to your liking. Unfortunately, we do not allow children under 7 years old to stay in the suite. When he/she turns 7, let us know and we will arrange everything for you. Again, thank...

nottingham
Reviewed 1 week ago

Superb hotel just been refurbished to a very high standard, spotlessly clean in all areas of the hotel. Reception was excellent very friendly and helpful every time we entered the foyer we were greeted by the staff with a smile and hello. Rooms spacious and all with a sea view, very well fitted out with top quality furniture and bedding,...

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4Thank oceanadna
Don-Pancho-Hotel, Front Desk at Hotel Don Pancho, responded to this review

We are delighted to read your fabulous review! Thank you so much for taking the time. We will pass your congratulations along to the designers, people involved with the refurb, and the rest of the team. We are happy to read that you find our hotel spotless, our staff friendly, the food superb, and the bedding and furniture top quality....

Leicestershire, United Kingdom
Reviewed 1 week ago

We have just returned from a 28 night stay her which included Christmas and the new year. The hotel is first class all the staff we met, which was quite a few, were really friendly and helpful. I notice another review has been posted which was not favourable about the hotel. The couple were there when we were celebrating an...

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4Thank Afterextratime
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for this review and specially for lending us a hand with the other opinion. We are extremely happy that you appreciate the cleanliness of the hotel, the friendliness of the staff, the quality of the food... Concerning your comment about the gym, we did not turn on the air conditioning because of the weather, but if...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

this hotel has got to be one of the best in benidom. it has just been refurbished in 2016 and you can tell the rooms are modern & very clean, the staff are all really good & very polite. the food in the hotel is also of a very high quality. we stayed in the atico room on the 18th...

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5Thank andrew r
Don-Pancho-Hotel, Director de Relaciones Públicas at Hotel Don Pancho, responded to this review

Thank you very much for your excellent review and for choosing us for your last holiday, we are glad that you have enjoyed your stay and found our atico room of your liking. We hope to see you again soon!

Donegal
Reviewed 1 week ago via mobile

Lovely hotel, great communal areas, bed not great but view lovely. Very comfortable hotel to relax in. Great location and staff lovely. Especially Sergio in the Bar! What a great Waiter! Would definitely recommend. The chambermaids can be very noisy during the day.

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Helpful?
2Thank Robert78
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for taking the time to write a review and thank you for your kind words, we´ll pass your comments to Sergio. We hope to see you again soon!

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: €84 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
208 questions
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Manchester, England, United Kingdom
over a year ago
Huddersfield, United Kingdom
Stoke-on-Trent, United Kingdom

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Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for a high floor as you get great views and lovely sunsets”
 of 5 bubbles 379margaretg, 19 Jan 2017 | Read review
“We were on 8th floor and was very quiet”
 of 5 bubbles 739nanl, 17 Jan 2017 | Read review
“All rooms are facing the sea. The only good point. Very noisy after the bars and clubs have shut no floor is better off”
 of 5 bubbles paulad39uk, 17 Jan 2017 | Read review
“Higher have sea and town views”
 of 5 bubbles TravlinCrumblees, 17 Jan 2017 | Read review
“all rooms full sea view higher the floor less traffic noise”
 of 5 bubbles oceanadna, 14 Jan 2017 | Read review
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