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Just writing this before I leave this so called hotel. Checked in Saturday evening and even though I had prepaid with my Apple Acc, the man on the desk asked for payment again. He was rude when asked about the WiFi and the code is...More
I really liked this hotel initially and it is in the perfect location. The rooms are well kitted out with everything you need and the staff were very helpful when I needed to change rooms. The noise was the issue here from a combination of...More
Stayed in this hotel for one night. Payed 36€ for twin room.
Location is great and room is ok.
Only problem we had was that air conditioning wasn't working and staff didn't warn us about it.
We asked about it from the lady in reception,...More
Thank Katariina L
Response from PacocheMurcia, Director de Relaciones con Clientes at Hotel Universal PacocheResponded 1 September 2017
You are right in your appreciation, so we proceeded to make a discount of 14% on the price of your room. We apologize again for the inconvenience caused.
Everything you need in a good location. The rooms are clean and comfortable and staff are friendly. Ideal location to explore a wonderful town in Spain. Parking across the street underneath a different hotel, but safe and secure.
Thank Hannah K
St. Petersburg, Russia
Reviewed 8 November 2016
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