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The Principal Madrid

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Calle Marques de Valdeiglesias 1 Esq. Gran Via, 28004 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (808)
360
Panoramas (11)
Room & Suite (247)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 24/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Principal Madrid
Updated 24/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 473 hotels in Madrid
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Meeting rooms
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Rooftop bar
Couples massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Sun deck
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Boutique
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
637Restaurantswithin 0.5 km
162Attractionswithin 0.5 km
1,691Reviews27Q+A100Room tips
Traveller rating
  • 1,356
  • 251
  • 69
  • 8
  • 7
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Las Vegas, Nevada65 contributions80 helpful votes
Our stay at the principal was a dream! The hotel is one of the most beautiful and unique places I have stayed. Their staff was unbelievably attentive, kind, and welcoming. Jose Carlos made our stay- we have not met someone in the industry as detail oriented and wonderful as him. My boyfriend asked me in passing what I wanted to do for my birthday the next day and Jose surprised us with champagne and desserts. If you get the chance to visit I 100% recommend!!!!
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Date of stay: August 2020
1 Helpful vote
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Luke B wrote a review Mar 2020
Dallas, Texas4 contributions5 helpful votes
Believe this is a better location than the Ritz to visit all tourist sites other than the museums and Retiro. Great service, neat ambiance and fun rooftop patio along with a good restaurant. As expected, rooms are generally smaller than hotels further away from the central area but they are well apportioned.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip: Deluxe room had space for infant crib. Request (small) balcony room overlooking Edificio Grassy...
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1 Helpful vote
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Response from Justyna Kaminska, Otros at The Principal Madrid
Responded 29 Apr 2020
Dear Luke Texas, Thank so much for sharing your excellent review regarding your stay with us! I am thrilled to learn that you enjoyed our location so much as well as our service and restaurant. Thank you mentioning the well appointed rooms. We truly hope to welcome you again soon! Kindest regards, Justyna K Guest Experience Manager
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Janice Shay wrote a review Mar 2020
1 contribution1 helpful vote
Situated near museums, shopping, and taxis on one side, and near a great walkable bohemian section with lots of bars, shops, and outdoor cafes. This hotel is in a great location, and the restaurant is one of the best in the city. I highly recommend it.
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Date of stay: March 2020
1 Helpful vote
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Response from Justyna Kaminska, Otros at The Principal Madrid
Responded 13 Mar 2020
Dear jshay343, Thank you so much for sharing your amazing review regarding your recent stay with us! I am thrilled to learn that you enjoyed our location in the heart of the city so much. Thank you for mentioning our restaurant. It was a pleasure for me to share your kind words with the team. We hope to welcome you again very soon! Kindest regards, Justyna K Guest Experience Manager
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Susan L wrote a review Mar 2020
Melbourne, Victoria, Australia21 contributions32 helpful votes
The location of this hotel is amazing right on the Gran Via. A very well appointed hotel with nice rooms if a little small. Great terrace area and really helpful staff. Some English TV channels would be helpful but otherwise a great place to stay
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Date of stay: March 2020
Value
Rooms
Service
2 Helpful votes
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Response from Justyna Kaminska, Otros at The Principal Madrid
Responded 12 Mar 2020
Dear F1480HZsusanl, Thank you for choosing The Principal during your stay in Madrid and for sharing your experience with us. I am thrilled to learn that our unbeatable location in the heart of the city met 100% of your expectations. Thank you for mentioning the terrace and the assistance of our team. It was a pleasure for me to shar your words with them. Regarding the English channels, we do have them, there must have been a temporal issue as we offer several of them. I apologize for this inconvenience. We hope to welcome you again in the near future! Kindest regards, Justyna K Guest Experience Manager
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Yigaldoga wrote a review Feb 2020
Jerusalem, Israel908 contributions143 helpful votes
I arrived for 3 nights at this lovely hotel. The service of the hotel is excellent. I booked through them before I even got tickets to a football game and also the transfer from the airport back to the football field. The price was very reasonable. Good breakfast, buffet plus menu. The location is great! At the beginning of Gran Via is a walking distance from Cala de Serrano, Plaza Major, and the San Miguel Market. No transport needed !! Everything is possible on foot. Rooms a bit small (room 507) but room service twice a day was good. highly recommend
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Date of stay: February 2020Trip type: Travelled with family
2 Helpful votes
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Response from Justyna Kaminska, Otros at The Principal Madrid
Responded 5 Mar 2020
Dear Yigaldoga, Thank you so much for sharing this amazing review after your stay at The Principal Madrid. I am thrilled to learn that our service and location met your expectations. It was a pleasure for the whole team to assist you getting the tickets for the game and organising the transfers. Thank you for mentioning our breakfast and the room service! We hope to welcome you again very soon! We remain at your entire disposal should you require any further assistance. Kindest regards, Justyna K Guest Experience Manager
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Previous
PRICE RANGE
US$212 - US$348 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
76
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Frequently Asked Questions about The Principal Madrid
Which popular attractions are close to The Principal Madrid?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.4 km), Fox In A Box Madrid (0.1 km), and Civitatis (0.4 km).
What are some of the property amenities at The Principal Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Principal Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Principal Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Principal Madrid?
Conveniently located restaurants include Entre Santos Madrid, Restaurante Morgana, and Pampa Beef.
Are there opportunities to exercise at The Principal Madrid?
Yes, guests have access to a fitness centre during their stay.
Does The Principal Madrid have an airport shuttle?
Yes, The Principal Madrid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Principal Madrid located near the city centre?
Yes, it is 0.6 km away from the centre of Madrid.
Are any cleaning services offered at The Principal Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Principal Madrid?
The staff speaks multiple languages, including English, Spanish, French, and Italian.