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SHS Hotel Aeropuerto

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SHS Hotel Aeropuerto
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640 Reviews from our TripAdvisor Community

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Showing 67: English reviews
London, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel is conveniently located close to the airport. However if you are renting a car and driving to the hotel yourself-be sure to google the directions/google street map it first. Our sat nav wasn't able to locate the place and so it was a little tricky finding it. It is good and clean. Interior is modern. Good value for...

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Helpful?
Thank Aisha A
shshotelaeropuerto, Marketing Manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment on this site. We are very proud that all of our services have been to your liking. For the future occasions you can call us and we try to help you to arrive to our hotel or you can introduce the coordinates of our accomodation in your GPS. We hope to...

A TripAdvisor Member
1 review
Reviewed 3 October 2016 via mobile

Everything started good, the van came and pickup me at the airport, and the so called "free" airport transport took me to the hotel and they charge me 10€ because my golf bag was like 25cm to long according to there rules! Maybe for the future you should inform your guests about you baggage rules on hotels.com and others booking...

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Helpful?
Thank A TripAdvisor Member
Reviewed 23 August 2016 via mobile

We wanted to spend one night. But he Wlan and tv is not working. The rooms are not nice and not modern. This is the last booking with booking net at shs hotel. To expensive and no wlan and an old tv from 1978.

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Helpful?
Thank luisahamburg
Winnipeg
Reviewed 21 May 2016 via mobile

This hotel is the worst gore I have ever booked. It was ridiculously expensive and it is less than one star. It is in the middle of nowhere and there is one place to eat, at the hotel. In an industrial area. The rooms are sparse and the window is blocked and can't be opened. The door handle is falling...

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Helpful?
1Thank Mink100
shshotelaeropuerto, Marketing manager at SHS Hotel Aeropuerto, responded to this review

Dear client, Thank you very much for your comment. Our acommodation is a hotel near to the aiport and our prices are the same that our competitors. If you would have called to the reception, we could have tried to solve the problem in your room about the window and the door handle. We hope to see you soon. Regards

Sussex, England
Reviewed 8 April 2016

I was only staying for a night and flew into Madrid Airport and phoning the hotel for collection was easier enough (they speak English) and the bus came within the 10 minutes. Check in was easy enough and the room was huge and clean, but fairly functional. Bed was comfortable and the shower was OK but I had a room...

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Helpful?
2Thank jamescim
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario y amable crítica. Nos agrada saber que nuestros servicios le hayan parecido satisfactorios y...

Malta
Reviewed 1 March 2016 via mobile

Hi, This booking was made for me by another party so I never checked reviews until I found problems. I wish I checked before... Arriving at airport: I called them and they sent a van around. Told me 20 minutes wait. The van arrived on time and we left for hotel. We left for hotel but then driver received a...

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Helpful?
5Thank Realmcgregor
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, sentimos los inconvenientes y le pedimos disculpas por ello. Traslado sus quejas a los departamentos correspondientes. Saludos cordiales....

Malaga, Spain
Reviewed 25 February 2016

Clean and basic rooms but good bar/restaurant and friendly, helpful staff. Free shuttle bus that took us in and out of the airport without any hassle. A long way out of the centre if you wanted to do any sightseeing but we were glad just to rest between flights and stay put. Would recommend it for convenience and price.

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Helpful?
1Thank Subrella
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su comentario. Nos alegra haber cumplidos sus expectativas y que nuestros servicios le hayan sido de...

London, United Kingdom
Reviewed 17 February 2016

Staff is unfriendly, unhelpful. The "free" transfer is a complete joke. |You have to call from the arrivals hall for them to send the van to pick you up. We called and called and no one picked up and ended up having to get there on our own. The second time around when we got to the stop the van...

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Helpful?
2Thank Marco M
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su opinión, que respetamos pero no podemos compartir. Nuestro servicio de transfer el muy eficaz, tal...

Reviewed 11 February 2016

The room was big,near at the airport and has a free shuttle from and to the airport...very near the bus stop and it is a quite place...the receptionists can speak english well and they have a good restaurant....it is a budget friendly hotel...

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Helpful?
Thank Rona S
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, muchas gracias por su amable opinión, nos enorgullece haber podido cumplir con lo que usted esperaba de nosotros....

London, United Kingdom
Reviewed 31 December 2015 via mobile

Was just ok for a one nighter stop off for transit. Was close enough to the airport (15-20 mins), although cab found it a little difficult to find. It cost 25 Eur but on the way back there was a free shuttle service. Concierge was friendly and you get a free drink on arrival. I was in the 4th block...

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Helpful?
Thank SarahOje
shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto, responded to this review
Google Translation

Estimado Cliente, gracias por su mensaje. Sentimos que no conociera usted nuestro sistema permanente de transfer aeropuerto-hotel-aeropuerto, se hubiera ahorrado...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotels with parking areas and other customized complementary services to travelers Adolfo Suarez Madrid Barajas Airport, exhibitors or visitors to IFEMA ... more   less 

Additional Information about SHS Hotel Aeropuerto

Address: Camino del Aeropuerto 22, 28042 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: €37 - €86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SHS Hotel Aeropuerto 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Shs Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from SHS Hotel Aeropuerto staff and other travellers.
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Questions? Get answers from SHS Hotel Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call for the Minibus to collect you from the airport early”
 of 5 bubbles RebeccaS804, 19 Oct 2015 | Read review
“If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor rooms are accessed by quite a steep flight of steps. No worries at all for me but maybe for more elderly a ground floor would be more suitable. The shuttle service to and from the airport was excellent and ran to schedule. Wakeup call received punctually.”
 of 5 bubbles NRevell, 15 Nov 2014 | Read review
“Ground floor if don't want to take cases up stairs”
 of 5 bubbles gevans10, 23 Feb 2014 | Read review
“Stay elsewhere!”
 of 5 bubbles PeconicBill, 26 Jun 2013 | Read review
“quieter, comfortable, good service when ask for more towels and covers.”
 of 5 bubbles derdari999, 19 Feb 2013 | Read review
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