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Hotel Hospes Puerta de Alcala

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#26 of 444 Hotels in Madrid
Certificate of Excellence
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Hotel Hospes Puerta de Alcala
Hotel Hospes Puerta de Alcala
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734 Reviews from our TripAdvisor Community

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Showing 438: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

We had a very enjoyable long weekend staying at this boutique hotel located in the Salamanca district overlooking the beautiful Puerta de Alcala and Retiro Park. The staff could not have been more welcoming, the Asst. General Manager is very hands on and wants to ensure you enjoy your stay. They were very kind to deliver a lovely bottle of...

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Helpful?
Thank lahLondon2015
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest: FIrst of all. I would like to thank you for having chosing Hospes Puerta de Alaclá ***** for your recent visit to Madrid. I am glad to have reach your expectatives and it is a pleasure to know that you had a wonderful stay. We are looking forward to welcome you again in your next trip to Madrid....

Reviewed 1 week ago

I visited in October last year with my wife for 4 nights . I have never reviewed anything in my life but felt compelled to do so because of the first rate attitude of all the staff at this wonderful boutique hotel right in the heart of Madrid. I am a critical person but can only find positives here.....room, cleanliness...

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Helpful?
Thank Oli K
Miguel Angel M, Director General at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, First of all I would like to thank you for having chosen The Hotel Hospes Madrid and for sharing such an amazing review with us. I am delighted when I read that everything during your stay has been wonderful! I will personally thank our staff members for having made your visit such a marvellous experience. Thank you again...

London
Reviewed 1 week ago

Very comfortable room, excellent shower and bathroom, tea/coffee in room, great location (noisy if you stay in one of the balcony rooms at the front), pleasant breakfast, small gym and pool, absolutely excellent service from all of the staff. Recommend it without hesitation.

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Helpful?
Thank CitizenDave
Miguel Angel M, Director General at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, First of all I would like to thank you for having chosen The Hotel Hospes Madrid and for sharing such an amazing review with us. I am delighted when I read that everything during your stay has been wonderful! I will personally thank our staff members for having made your visit such a marvellous experience. Thank you again...

New York City, New York
Reviewed 2 weeks ago

My 17-year-old daughter and I stayed at the Hospes Puerta Alcala on April 9 and 10 during our first trip to Madrid and really enjoyed everything about it. The staff is wonderful!! The location couldn't be better, and the rooms are very clean and modern. We would definitely recommend it.

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Helpful?
Thank Diana D
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mrs Diana, First of all I would like to thank you for having chosen The Hotel Hospes Madrid and for sharing such an amazing review with us. I am delighted when I read that everything during your stay has been wonderful! I will personally thank our staff members for having made your visit such a marvellous experience. Thank you...

Winchester, United Kingdom
Reviewed 3 weeks ago

We had a very comfortable room (we were upgraded to a Junior Suite) with an excellent view towards the Retiro park. A good breakfast buffet and a pleasant outdoor area for a drink or a meal. The staff could not have been more attentive and friendly. Very well positioned within easy walking distance of the Prado and Thyssen art galleries...

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Helpful?
Thank Colin J
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest: Thank you for choosing Hotel Hospes Puerta de Alcala in your stay in Madrid and for the positive review you gave to us. The hotel staff is really pleased to know that you are satisfied with the hotel and specially, the breakfast. I would like to meet you in your next stay in our hotel. Greetings, Miguel A....

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

This is a wonderful hotel in a great location for excellent restaurants & shops. The service of the staff on the desk was exceptional, very helpful & nothing was too much trouble, big thanks to Julio etc. John (Halifax, England)

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Helpful?
Thank A TripAdvisor Member
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for having chosen The Hotel Hospes Puerta de AlcaláMadrid and for your wonderful and kind words following your recent stay with us. We are delighted to learn that you enjoyed a memorable moment in our hotel and that you loved its facilities, location and staff. Thank you also for saying that our hotel has a real...

North Carolina
Reviewed 3 weeks ago via mobile

Spent 5 days at this beautiful hotel. The room was immaculate and very comfortable. The manager and staff were friendly and helpful. The location is perfect, within walking distance of Prado, shopping and park. I would stay here again in a minute. Only quirk is that the room keys are attached to these heavy bronze ornaments. Can't carry with you...

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Helpful?
Thank attybutch
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for posting such a lovely review of your recent stay at the Hotel Hospes Puerta de Alcalá Madrid. I am so pleased you enjoyed your time with us and I am very delighted to read that you found the service and the staff amazing. It is very much appreciated to see this feedback and we certainly...

Edinburgh, United Kingdom
Reviewed 4 weeks ago

I stayed four nights on vacation in Madrid and loved this hotel. The location was perfect. Right next to Parque de Retiro, which is great for running and right next to Salamanca for food, drinks and upscale shopping. The Prado and Reina Sofia galleries are a few minutes walk away and it's not much further to Gran Via. The hotel...

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Helpful?
Thank Graeme S
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest: First of all, I would like to thank you for choosing us as your hotel in your trip to Madrid. We appreciate your feedback about the hotel facilities and staff. Thank you so much. I hope to see you again in your next trip to Madrid Your best regards: Miguel Angel Molina General Manager

Kent - UK
Reviewed 4 weeks ago

We stayed at this hotel last weekend and have to say it is one of the best city hotels we have ever stayed in. The staff are excellent and the rooms very comfortable and relaxing. Our room faced out over the rooftops at the rear of the hotel and was a peaceful oasis away from the busy Puerta de Alcala....

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Helpful?
Thank JillyD2
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr. Guest: I just want to thank you for choosing us as your hotel in your stay in Madrid. We are delighted to know our services have pleased you. We also want to thank you for the feedback you gave on us about the staff, breakfast and room. I would like to meet you in your next stay in...

Reading, United Kingdom
Reviewed 9 March 2017

The hotel is in the centre of Madrid facing the great arch of the Puerta de Alcala and a large park beyond. The people there are very helpful, our room was excellent and we dined alfresco in their tented area in front of the hotel.

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Helpful?
Thank bpfyans
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you very much for posting such a flattering comment with us! Your experience sounds faultless, we are so pleased and proud to have exceeded your expectations and so thankful that you chose to share your enjoyment. Your loyalty is much appreciated and we look forward to welcoming you back soon for your next stay in Madrid to...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting

Additional Information about Hotel Hospes Puerta de Alcala

Address: Plaza Independencia 3, 28001 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: €172 - €521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hospes Puerta de Alcala 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hospes Madrid Hotel Madrid
Hospes Hotel Madrid
Madrid Hospes Hotel
Hotel Style:
#18 Business Hotel in Madrid
#19 Family Hotel in Madrid
#21 Luxury Hotel in Madrid
#44 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hospes Puerta de Alcala staff and other travellers.
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Questions? Get answers from Hotel Hospes Puerta de Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a little noisy at the front - Spanish people stay up late!”
CitizenDave, 11 Apr 2017 | Read review
“Try the top floors”
bpfyans, 9 Mar 2017 | Read review
“ask for a room with a juliet balcony with view of the circle”
tinariha, 7 Mar 2017 | Read review
“The room was elegantly furnished”
Erikatpp, 7 Dec 2016 | Read review
“We were on the 3rd floor and couldn't fault it noise and right next to the lift”
SidinaC, 22 Nov 2016 | Read review
5 of 5