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Hotel Hospes Puerta de Alcala

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#40 of 447 Hotels in Madrid
Certificate of Excellence
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Hotel Hospes Puerta de Alcala
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666 Reviews from our TripAdvisor Community

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Showing 418: English reviews
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW via mobile

The hotel is cute, got cute city view. Room is cute. However, given every activity that we ended up doing was in Opera or Sol area, so it was not the right area for us had we known. Also, the music downstairs was very loud. We couldn't sleep until the music stops around 4-4:30am. For the price, I wouldn't stay... More 

Helpful?
Thank Isabelle_Chantal
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mrs Chantal: First of all, I would like to thank you for choosing The Hospes Hotel Puerta de Alcalá in your trip to Madrid. We appreciate your feedback about the hotel facilities and Thank you for your opinion in Trip Advisor, I hope to see you again in your next trip to Madrid Best regards, Miguel Angel Molina General... More 

Adelaide, Australia
Level Contributor
12 reviews
6 hotel reviews
Reviewed 1 week ago via mobile

We had early dinner there we had 3 different Tapas dishes and had Sangria for drinks . The decor was really beautiful and we were seated outdoors.its right in the centre of Madrid we enjoyed our dinner and the service was exceptional

Helpful?
Thank Riaz H
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr Ria, I just want to thank you for choosing us as your terrace in Madrid. We are delighted to know our services have pleased you. We also want to thank you for the feedback you gave on us about the restaurant, food & drinks. I would like to meet you in your next stay in hotel Hospes Puerta... More 

Ilkeston, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

The staff at the Hospes Puerta de Alcala were lovely and couldn't do enough for us. The room was really nice but a little more wardrobe/drawer space would have been good. The breakfast was all you would want to start the day. Would highly recommend the spa the massages we had were very relaxing.

Helpful?
Thank Sidina C
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable feedback following your recent stay at The Hotel Hospes Madrid. We are delighted to hear that you were pleased with the location of our hotel and with the room facilities. I am also glad our restaurant and SPA pleased you and that you found our staff... More 

San Juan, Puerto Rico
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

This hotel has the perfect location, right in front of Puerta de Alcalá, corner of Serrno with all the shops and nice restaurants. Very close to Plaza Cibeles and the very nice Barrio de Chueca, with all the shops and Mercado San Anton. Besides de location, rooms are big and bright, and service excellent.

Helpful?
Thank EMedina19
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for having chosen The Hotel Hospes Madrid and for your wonderful and kind words following your recent stay with us. We are delighted to learn that you enjoyed a memorable moment in our hotel and that you loved its facilities, location and staff. Thank you also for saying that our hotel has a real character and... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Great location being close to the City Centre and only 30 mins by taxi from the airport. Staff are super helpful and can't do enough for you. Breakfast for a king and the hotel and junior suite is hard to beat

Helpful?
Thank Simon P
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for having chosen The Hotel Hospes Puerta de Alcalá and for your wonderful and kind words following your recent stay with us. We are delighted to learn that you enjoyed a memorable moment in our hotel and that you loved its facilities, location and staff. Thank you also for saying that our hotel has a real... More 

Sheffield, United Kingdom
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 weeks ago via mobile

Wow. What a great hotel. The location is great. The staff go the extra yard from the moment you walk through the door. The rooms are great. Make sure you pay the extra and have the breakfast it's a must. There knowledge of the local restaurants is excellent and they book them for you to the. I'd get you are... More 

Helpful?
Thank Thomas W
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you for taking the time to provide us with your valuable feedback following your recent stay at The Hotel Hospes Madrid. We are delighted to hear that you were pleased with the location of our hotel and with the room facilities. I am also glad our restaurant pleased you and that you found our staff very friendly... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

A beautiful hotel walking distance from the centre of Madrid. The room was very comfortable with everything that you need and the staff were both very friendly and helpful. The breakfast and restaurant is also great! In addition, I recommend visiting the Bodyna Spa under the hotel. There is a really nice looking pool, gym and jacuzzi which I unfortunately... More 

Helpful?
Thank Tan N
Miguel Angel M, Manager at Hotel Hospes Puerta de Alcala, responded to this review

Dear Guest, Thank you very much for posting such a flattering comment with us! Your experience sounds faultless, we are so pleased and proud to have exceeded your expectations and so thankful that you chose to share your enjoyment. Your loyalty is much appreciated and we look forward to welcoming you back soon for your next stay in Madrid to... More 

Mexico City, Mexico
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Beautiful Building from the XIX Century - once you enter the hotel it is trendy, modern - classy style - luxurious decor. It gives you a very friendly and personal felling when you register. Really nice staff. The room was very confortable with a great bathroom, very nice amenities. The bed was amazing as well as the pillows and sheets.... More 

Helpful?
Thank Guillermo M
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr. Guillermo, Thank you for taking the time to provide us with your valuable feedback following your recent stay at The Hotel Hospes Madrid. We are delighted to hear that you were pleased with the location of our hotel and with the room facilities. I am also glad our restaurant pleased you and that you found our staff very... More 

Kalamazoo, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016 via mobile

A pretty darn cool place to stay. Right by the arch of independence and easily accessed by public transport. Good WiFi, not bad restaurant, excellent breakfast, staff have remarkable memory for people and circumstances.

Helpful?
Thank Greg F
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr Greg, I would like to thank you for having chosen Hotel Hospes Madrid and also for sharing such a positive comment with us. Thank you once again and we look forward to welcoming you back soon in our hotel for your next stay in Madrid. Warm regards, Miguel A. Molina General Manager More 

Long Beach, California
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 October 2016 via mobile

Your stay at the Hospes is significantly enhanced by an outstanding staff. From the front desk, to the restaurant (outdoors is a great setting), to housekeeping, everyone goes out of their way to help. Excellent location with hop off/hop on for the Madrid city bus at the front door. A first rate hotel!

Helpful?
1 Thank RoyboyIII
Miguel Angel M, Gerente at Hotel Hospes Puerta de Alcala, responded to this review

Dear Mr. Royboy, I would like to thank you for choosing Hospes Puerta de Alcalá as your home in your stay in Madrid. I appreciate your nice words and your review about our hotel and I am delighted to know that the staff and location of the hotel was amazing for you. I would like to meet you the next... More 

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Hotel Hospes Puerta de Alcala

Address: Plaza Independencia 3, 28001 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: €180 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hospes Puerta de Alcala 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hospes Madrid Hotel Madrid
Hospes Hotel Madrid
Madrid Hospes Hotel
Hotel Style:
#18 Business Hotel in Madrid
#19 Family Hotel in Madrid
#31 Luxury Hotel in Madrid
#45 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hospes Puerta de Alcala staff and other travellers.
4 questions
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Questions? Get answers from Hotel Hospes Puerta de Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor and couldn't fault it noise and right next to the lift”
 of 5 bubbles SidinaC, 22 Nov 2016 | Read review
“Pick an inside room/ the ones with balcony are beautiful and the view excellent but can be noisy”
 of 5 bubbles EMedina19, 21 Nov 2016 | Read review
“Ask for a room looking the Puerta de Alcala.”
 of 5 bubbles 664guillermom, 1 Nov 2016 | Read review
“Rooms facing the view of Alcala gate are lovely for view but can be noisy. Internally facing room was very quiet.”
 of 5 bubbles 866francinef, 28 Sep 2016 | Read review
“Higher level rooms at the rear may be quieter.”
 of 5 bubbles johnpQ5219DF, 18 Sep 2016 | Read review
5 of 5
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