We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Petit Palace Plaza del Carmen

Save
Traveller (183)
Room & Suite (287)
Dining (40)
Overview
  • Excellent44%
  • Very good39%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(34 reviews)
“quiet square”(5 reviews)
“body lotion”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Concierge
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (797)
Filter reviews
244 results
Traveller rating
115
79
38
8
4
Traveller type
Time of year
LanguageEnglish
More languages
115
79
38
8
4
Show reviews that mention
All reviewsgreat locationquiet squarebody lotionpetit palacefamily roomboutique hotelbunk bedscentral locationrecommend this hotelbig bathroomthe heart of the citynice hotelrestaurants and shoppinga lot of noiseyour doorstephotel roomnoisy at night
FilterEnglish
Updating list...
1 - 5 of 244 reviews
Reviewed 2 days ago

This was a great hotel. Perfect location. Very easy to get to all of the city attractions from there without having to take any form of transportation. All walking distance. Right next to Puerta Del Sol which is a great place to take the metro...More

Review collected in partnership with this hotel
Thank mercadoeliana
Reviewed 1 week ago

Excellent service. Front desk very helpful specially Maria and Susan. Food was good. Unfortunately my wife and brother in law got food poison from outside meal.The stay in Madrid was not as expected. We never got to see Madrid properly to enjoy.More

Review collected in partnership with this hotel
Thank Zuhair B
Response from David B, Director de Recepción at Petit Palace Plaza del CarmenResponded 5 days ago

Dear Zuhair B, thank you very much for sharing your experience in our hotel. We are very glad to know that you have had a nice stay, enjoying our services and welcoming staff. We regret that you wife and brother in low got ill, and...More

Reviewed 1 week ago via mobile

The Plaza del Carmen is a leafy public space between the Gran Via and the Puerto de Sol. A spot to sit for the elderly from the neighborhood and, later at night, the joven from wherever. But the hotel's windows are well insulated from the...More

Thank Kjcolvard
Response from David B, Director de Recepción at Petit Palace Plaza del CarmenResponded 5 days ago

Dear Kjcolvard, Thank you very much for your review following your stay at Petit Palace Plaza del Carmen. I truly appreciate your kind words on location as well as your experience in our services. We look forward to welcome you back in a near future....More

Reviewed 1 week ago

5 min walk from Sol train stop. Walking distance to many sights. Room was clean. Staff was very friendly. We only stayed one night and was off to our next city but the place was just right. Would recommend to friends.More

Review collected in partnership with this hotel
Thank Christine P
Response from David B, Director de Recepción at Petit Palace Plaza del CarmenResponded 5 days ago

Dear Christine P, thank you very much for sharing your experience in our hotel. We are very glad to know that you have spent a nice stay with us, even it was only 1 night! We hope to welcome you back very soon fo a...More

Reviewed 2 weeks ago

Vanesa makes the best breakfasts ever! She clearly enjoys what she does and takes pride in making the most delicious, healthy fruit/ yogurt drinks. She is a true artist! The array of fruit, cheeses, meats, breads etc was outstanding! Additionally, there was a wide variety...More

Thank Debra D
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 1 week ago

Dear Debra D, It was such a pleasure to have you staying with us and I am thrilled to read of what an enjoyable stay you have had. Your kind comments are much appreciated and shall be passed on to my team (specially to our...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$81 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (183)
Room & Suite (287)
Dining (40)
Amenities (4)
Family and Play Areas (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
esperanza-wanderer
15 July 2018|
AnswerShow all 6 answers
Response from Karl S | Reviewed this property |
From memory, the rooms facing the square all have balconies. We were on the 3rd floor with a balcony;however, check with the hotel for confirmation of rooms with balconies.
0
Votes
wiseone24
17 April 2018|
AnswerShow all 3 answers
Response from Miko S | Reviewed this property |
Yes
0
Votes
Google Translation
SmithGirls2015
2 January 2017|
Answer
Response from Iñaki G | Property representative |
Hello again :-) We have breakfast service available, but I only can tell you if you have it included if you send me your reservation. Yes, we have two bicycles available. If you want to use it, you only have to go to... More
1
Vote
Google Translation
Room Tips
"Excellent location"
Read review
"choose non window options."
Read review
"Centrally located"
Read review
"The king-size room is not big but it has a huge bathroom. The 3 people room was spacious but the ceiling had..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing