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Occidental Madrid Este

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#81 of 446 Hotels in Madrid
Certificate of Excellence
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557 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Aliveri, Greece
Reviewed 1 August 2016

I stayed in the hotel two weeks in July and one week in May. The hotel was very good with excellent cleanliness. It around 10 minutes walk from the nearest metro station. It is good location for business trip but quite far away from city center if you travel in Madrid for vacations.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank nikolaos_drosatos
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear nikolaos_drosatos, Many thanks for your feedback following your recent stay with us at Barceló Torre Arias Hotel. I was really happy to read that you enjoyed your stay with us and appreciated the cleaning service. I will pass this on to our team who will be most grateful. I hope that we have the pleasure of welcoming you back...

Zurich, Switzerland
Reviewed 31 July 2016

Second time staying here - have to admit I'm not keen. Both times the dinner was a bit grim. Hotel is modern enough, but the power sockets in my room had bent pins and therefore didn't work. When I asked for an iron to flatten my clothes - I got exactly what I asked for I.e. an iron without an...

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Helpful?
1Thank Mike C
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Mike C, Thank you for sharing your feedback. I would like to take this opportunity to extend our sincerest apologies as we did not manage to exceed your expectations on your last visit. I was sorry to read that you were disappointed with your stay, especially with the food and with the iron service. I do hope that we...

Ptuj, Slovenia
Reviewed 10 July 2016

GOOD * Nice modern design theme running throughout this newis hotel; clean sharp lines and a restricted palette meant it all felt unified from lobby, to corridor, to room. All neatly summed up by the quirky tall light column in the room (These sort of things do matter to some guests :-} ) * Large spacious bed (only after me...

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Helpful?
1Thank DotarSojat
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning DotarSojat, Thank you for your booking and your recent stay at our hotel. We also thank you for your kind words about our design and the room confort. I am sorry to read the not so good aspects. We look forward to welcoming you back to Barceló Torre Arias. Best regards, Félix López Pérez General manager

Chieri, Italy
Reviewed 27 June 2016

A clean hotel, located near metro. All the things you find in four star hotels are kinda there - room service, mini bar, huge comfy bed. Breakfast buffet is not always included in the price and is a bit poor, if, again, you compare it to other hotels of that level. The gym is really small, only for working out...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank CorradoBarbero
Félix L, Director General at Occidental Madrid Este, responded to this review

Hi CorradoBarbero, Thank you for taking the time to review your stay with us. We're delighted that you enjoyed your time in Madrid and were made to feel welcome. Thank you for your nice words and regards, Félix López Pérez General manager

Sao Paulo, SP
Reviewed 27 June 2016

Very good hotel for business or pleasure! The breakfast has good options of bread, cheese, ham, sausage, fruits, yogurt, tea, coffee, milk, water and cakes. The only thing that I would like to improve is the internet speed. I have a web meeting with customer at night in US and the audio has disconnected many times.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Rafael_Koike
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Rafael_Koike , Thank you for taking the time to write a review of Barceló Torre Arias and qualifying it as a very recommended hotel for business trip to Madrid I was also pleased that you enjoyed our complete breakfast. Thanks for the 5 star review and we all hope you will come and see us again son. Enjoy your...

Bucuresti
Reviewed 24 May 2016

I visited Madrid in may 2016 by "Senior turism" programme.Our hotel was Barcelo Torre Arias 4*, 700 m from metro station Ciudad Lineal, a little far for old or tired people. The hotel Barcelo Torre Arias 4 * is clean, comfortable, the bath towels were changed every day but sometimes they weren't quite white, the breakfast is the same every...

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1Thank valeriaBucuresti
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear valeriaBucuresti, Thank you very much for taking the time to leave your review. We were glad you enjoyed your time with us and found breakfast and room so good. We all hope you will visit us again soon. Best wishes, Félix López Pérez General manager

Brisbane, Australia
Reviewed 13 May 2016

A narrow room, clean minimalist, nothing around the area, unless you wish to see the gypsies rummaging elbows deep, in the communal rubbish skip... Up the street. Great for a room only if in transit, close to airport, bus tours stay here. Meals not great, check your booking with them or you'll pay twice for breakfast. The dining room is...

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Helpful?
1Thank ibaas2016
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear ibaas2016: Thank you so much for taking your time to write a review about your stay at the Barceló Torre Arias. We all appreciate all your comments and hope you will visit us again soon. Kid regards, Félix López Pérez General manager

Dubai, United Arab Emirates
Reviewed 1 May 2016

I visited this hotel during a business trip and it did exceed my expectation. service was spotless, close to the airport, to a Lydl supermarket and a taxi station. Many really good restaurants around as well. thank you again to the staff for your hospitality and lovely smiles.

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Helpful?
Thank nounouchine
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear nounouchine, Thank you very much for this fantastic review. One of our main objective is to deliver a high level of service and we were glad to know you had a memorable stay with us. We do hope you'll visit us again the next time you are in Madrid. Best wishes from all the team, Félix López Pérez General...

Reviewed 25 April 2016

Great Accommodation and very cozy environment. The breakfast was quite good and the staff was very kind. The only issue is that the hotel is quite close to the airport but a little bit far from downtown which can make pay some extra cost in taxis.

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Helpful?
Thank Juan W
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Juan W, Thank you for taking your appreciated time to share this review with other travellers. I have shared your nice comments with our team and everyone was delighted to hear that you had such a wonderful time. Thank you again and best regards, Félix López Pérez General manager

Cairo, Egypt
Reviewed 23 April 2016

Nice Hotel and friendly staff very helpful, I wish all of them best of luck and success, the location is very quiet but little bit far from the center, but it is very good location for walking, breakfast is very good and tasty.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Saber Mohamed S
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Mohamed S: Thank you for taking the time to leave your review. We were glad you enjoyed your time with us and found breakfast so good. From myself and the whole team we would like to say thank you again. We can not wait to welcome you back. Yours sincerely, Félix López Pérez General manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Occidental Madrid Este

Address: Calle Julian Camarillo 19-21, 28037 Madrid, Spain (Formerly Barcelo Torre Arias)
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: €56 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Madrid Este 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Barcelo Torre Arias Hotel Madrid
Barcelo Hotel Madrid
Barcelo Hotel Torre Arias
Hotel Style:
#34 Best Value Hotel in Madrid
#62 Luxury Hotel in Madrid
#72 Family Hotel in Madrid
#80 Romantic Hotel in Madrid
#92 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Madrid Este staff and other travellers.
7 questions
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Questions? Get answers from Occidental Madrid Este staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although there is a good Restaurant in the Hotel, There are good places close by to eat including a local mico brewery a few meters away.”
  • Wifi from the rooms
  • Neat and tidy with an easy chair and place to work
 of 5 bubbles Bluesmanphoto, 15 Aug 2016 | Read review
“Rooms closer to the front are sunnier.”
 of 5 bubbles Nico_Mc2013, 31 Jul 2015 | Read review
“ask for a room on the top floors, with a view and possibly the corner one,,,”
 of 5 bubbles badScorpio69, 12 Nov 2014 | Read review
“A low floor in case you have to walk up the stairs if there's a large group cramming the elevators.”
 of 5 bubbles ChinadollRVC, 3 Oct 2014 | Read review
“Esentially for business trips in the area.”
 of 5 bubbles Anabase61, 23 May 2014 | Read review
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