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Occidental Madrid Este

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#79 of 445 Hotels in Madrid
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Occidental Madrid Este
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578 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Reviewed 1 week ago via mobile

Surprisingly the Barcelo changed name. But not really sure what that means. Anyway, still a comfortable modern place to stay, well priced. Very convenient as a business hotel. The only material difference seems to be that there are no more umbrellas to borrow.

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Helpful?
Thank Do v
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear guest, Thank you for your review about your last stay among us. Let me inform you that Barceló Hotel Group has done a multi-brand strategy. From now on, Royal Hideaway will cluster our luxury hotels and resorts, Barceló Hotels & Resorts groups experience-hotel in exclusive destinations, while Allegro are easy and fun hotels. Lastly, Occidental Hotels & Resorts cluster...

Berlin, Germany
Reviewed 1 week ago

Service was very good .5 Stars ***** Since the check in was a confusion with the room, the stay was very pleasant. The service in the hotel is very good. Will recommend the hotel gladly. Will continue their hotel to pretend.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank kunzd2017
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear guest, I would like to thank you for your kind words about your last stay at Occidental Madrid Este Hotel. It is always a pleasure to read that your experience among us has been so pleasant. We really appreciate your top rating and your comments about our service. The staff tries its best to give a stunning service, and...

Reviewed 4 weeks ago via mobile

I stay here regularly for work. The location is far from the centre but otherwise the hotel is clean and smart. The pressure of the showers is excellent!!! There is a decent gym. The staff are also pleasant and professional. Good value for money.

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Helpful?
Thank Joanna H
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Joanna H, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room, the gym and, of course, the staff. Their friendliness and helpfulness being our hotels’ main strength. Again we thank you...

Aalter, Belgium
Reviewed 4 weeks ago

Glorious breakfast! 10 minutes walk to the metro, which brings you straight to the city center. It was freezing cold outside, but inside the hotel it was comfortably warm. Rooms are perfect. A bit signs of wear, but ultra clean. Very helpful and friendly staff.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank 736pieters
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning 736pieters, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which...

Santo André, São Paulo, Brazil
Reviewed 5 December 2016

Good business localization, good food during working hours and nice options for service room as well. Breakfast was ok. The hotel, however, really needs to have their AC fixed. It was showing in my panel as 18 degrees (celsius), but it was much higher than that. My business colleague complained about the same thing. We had to open the window...

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Dani F
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning Dani F, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Torre Arias hotel and are delighted to read that we were able to match your expectations. We are very sorry to read the disturbances caused by the air conditionning unit in your room and...

Seoul, South Korea
Reviewed 4 December 2016

very good hotel every thing, nice crew & clean room & good food (black first) clean smoking around every thing good for me, so if i will go MADRID again, booking this hotel room cleanliness is vest in spain

Review collected in partnership with Barcelo Hotels & Resorts
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Thank kwong341
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear kwong341, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Torre Arias hotel. We are delighted that you enjoyed your stay among us. We also appreciate your kind words for our staff and services. Once more we thank you for sharing your experience with us and look forward...

Bath, United Kingdom
Reviewed 18 November 2016

Clean, comfy, convenient, nice service... All I expected and needed. I really enjoyed breakfast every morning, there was a very good and wide choice of fresh food. Thank you everybody. I had a very nice stay.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank PazMF
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear PazMF, Thank you for reviewing your recent stay in our Barceló Torre Arias. It is nice to hear we were able to make your stay special. We also greatly appreciate your comments on the quality of our brakfast. Thank you once again for making us your choice hotel. We certaily look forward to serving you again. Kind regards, Félix...

Reggio Emilia, Italy
Reviewed 18 November 2016

I spent two nights at this hotel while attending a business meeting in Madrid. I'm very happy about my choice. The hotel is modern, elegant/stylish and clean. The receptionists I interacted with were all friendly, but professional and fast. Room spotless, with a huge window favouring natural light, elegant as the rest of the hotel, with very comfortable mattress and...

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Helpful?
Thank Fabio R
Félix L, Director General at Occidental Madrid Este, responded to this review

Buongiorno Fabio R, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Torre Arias. We are delighted that you enjoyed your stay among us. The access to our Wifi service may be slower at nights, during peak hours when many guests login to our network. Nevertheless we will pass on your...

Nice, France
Reviewed 17 November 2016

I was staying in Barceló Torre Arias for 3 nights. My Stay was very comfortable. The check-in and check out process was very quick and efficient. The breakfast spread was good and fresh. The Wifi in my room was not very strong at times.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank adudole
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear adudole Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. Thank you for sharing your feedback. Please accept our sincerest apologies for the difficulties you had with our Wifi service. Thank you again for your visit. Enjoy your weekend, Félix López Pérez General manager

Reutlingen, Germany
Reviewed 31 October 2016

The rooms heat up very quickly, when the sun is out due to the glass front. Staff is very friendly and multilingual. Breakfast buffet is also very nice. Not sure, if the bathroom was cleaned daily though.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank businessuser742
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning businessuser742, Thank you for the great feedback of your recent experience at our Barceló Torre Arias. We are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Occidental Madrid Este

Address: Calle Julian Camarillo 19-21, 28037 Madrid, Spain (Formerly Barcelo Torre Arias)
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: €62 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Madrid Este 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Barcelo Torre Arias Hotel Madrid
Barcelo Hotel Madrid
Barcelo Hotel Torre Arias
Hotel Style:
#37 Best Value Hotel in Madrid
#61 Luxury Hotel in Madrid
#72 Family Hotel in Madrid
#79 Romantic Hotel in Madrid
#90 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Madrid Este staff and other travellers.
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Questions? Get answers from Occidental Madrid Este staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although there is a good Restaurant in the Hotel, There are good places close by to eat including a local mico brewery a few meters away.”
  • Wifi from the rooms
  • Neat and tidy with an easy chair and place to work
 of 5 bubbles Bluesmanphoto, 15 Aug 2016 | Read review
“Rooms closer to the front are sunnier.”
 of 5 bubbles Nico_Mc2013, 31 Jul 2015 | Read review
“ask for a room on the top floors, with a view and possibly the corner one,,,”
 of 5 bubbles badScorpio69, 12 Nov 2014 | Read review
“A low floor in case you have to walk up the stairs if there's a large group cramming the elevators.”
 of 5 bubbles ChinadollRVC, 3 Oct 2014 | Read review
“Esentially for business trips in the area.”
 of 5 bubbles Anabase61, 23 May 2014 | Read review
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