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Hostal El Pilar

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Traveller (47)
Room & Suite (51)
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Overview
  • Excellent24%
  • Very good54%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Laundry Service
Breakfast included
2 Star Hotel
All hotel details
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Reviews (193)
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14
33
5
2
0
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LanguageEnglish
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14
33
5
2
0
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All reviewsperfect locationmetro stationbeds were comfortablefree wifiside streetstayed here for nightscarretastveuroreceptionfloornoisesoapairportcallepuertowardrobe
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1 - 5 of 54 reviews
Reviewed 5 April 2018 via mobile

This is a place is very small, very basic and the staff are only “ok”. They say they speak your language but if that’s English only some staff do and not very well. The only benefit is that it’s central and and within walking to...More

Thank Alison W
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 18 April 2018

Thank you very much Alison for your time in leaving your assessment. We will take into account your suggestions and we will continue trying to give our best service to our guests.

Reviewed 15 February 2018 via mobile

I stayed for 6 nights in the friendly, family run Hostal El Pillar on Carretas just a few metres from Puerta del Sol. I really enjoyed my stay and found the staff realky helpful and friendly. It was excelkent value too given how central it...More

Thank Bozeman-Dublin
Reviewed 21 January 2018

The hostel is just meters away from the centre of Madrid - Puerta del Sol. Hostel is located on the second floor of the building. Staff were very helpful and friendly. The room we stayed in looked out onto the street Calle Carretas below -...More

Thank ShaunaWalsh93
Response from HostalElPilar, Propietario at Hostal El PilarResponded 23 January 2018

Hello. Thanks for posting your rating. Your opinion is very important to us

Reviewed 30 December 2017

The pictures on the site seem highly misleading. We stayed in room 316 which was a small, old dilapidated room. The location of the hotel is great (which is the only reason I don't rate it 1 star). It is just a couple of minutes...More

Thank Varun M
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 4 January 2018

Dear Varum, We would have liked you to transmit your discontent during your stay to assess the possibility of staying in another room and to solve the problem immediately, as we are used to. It is impossible for us to know the state of dissatisfaction...More

Reviewed 21 December 2017

Located just of Puerto del Sol (from the airport it's a 30 min train journey to Sol and costs just 2,60 euro single ticket per adult) Hostal Pilar is in the perfect position for exploring all of Madrid. The property is in a building which...More

1  Thank Aliflower
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 4 January 2018

Thank you very much Aliflower for your excellent comment. We are glad to know that we have met your expectations and we will certainly welcome you with open arms. Thank you for your trust and we hope to see you again soon. Receive a warm...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$50 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$50 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (47)
Room & Suite (51)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
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Room Tips
"Room 201 looks out onto Calle Carretas but is immediately beside reception which was slightly noisy at times."
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"Rooms at the back are quieter but appear to be smaller"
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"Ask for a quiet room if important"
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"Ask for street view. Better windows in these."
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