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Hotel Nuevo Madrid

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Hotel Nuevo Madrid
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845 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Southampton, United Kingdom
Reviewed 26 June 2012

I stayed in this hotel for 3 nights and what can I say! The worst hotel I have ever stayed in! The staff are considerably rude!! They understood English and they were still rude! We also paid for a city view room and that was not what we got. We asked for twin beds and we only got one duvet....

2Thank Kiran J
Management response:

Dear client, First of all sorry for the inconveniences you had got in you stay at Hotel Nuevo Madrid. Your opinion help us to improve our services and client atention. We will like to explain you that the request of type of room depends on the availability of the hotel at time of check in; the schedule of the restaurant...

Sydney, Australia
Reviewed 2 April 2012

I stayed at the Hotel Nuevo recently for a work conference. It's certainly not near anything at all, not a shop, cafe or metro station within walking distance, so I'd imagine this would only be a hotel for business events. The lobby is spacious and modern, but coming from Australia I arrived the day before my European colleagues, and it...

1Thank Chris W
Paris, France
Reviewed 30 March 2012

Hotel Nuevo is located not far from the motorway: as a result my room was quite noisy and I didn't really enjoy my stay in the hotel. For what concerns the rest, the hotel is fine, so just cross your finger or remember to qsk for a quiet room...

Thank madrid-paris2012
Silchar, India
Reviewed 5 November 2011

I was in Hotel Nuevo Madrid during 15th April midnight to 17th April afternoon 2011. An Excellent Hotel with affordable cost. Air port to Hotel taxi cost EU-23 only City to Hotel taxi cost EU-16 only Best wishes to all. Dr. A. K. Sinha. [--]

Thank ashokesinha2001
San Francisco, California
Reviewed 24 October 2011

The hotel is modern, clean and generally a nice hotel for business travel. I guess the hotel would be OK if you are attending a conference there but it is not close to Madrid centre so, if you want to do anything in the evening, you need to drive or take a taxi. Taxi's struggled to find the hotel. No...

Thank stphnmcgwn
Lahore, Pakistan
Reviewed 30 June 2011

Nice hotel Good clean rooms Nice bathroom amenities The hotel is a bit far away from the centre of Madrid Very good conference facilities

1Thank anwaar_farooqi
Cardiff, United Kingdom
Reviewed 11 May 2010

A lovely hotel that is on the outskirts of Madrid. This hotel had everything you wanted from a bar to a restaurant and rooms. the hotel is extremely roomy. with a massive lobby in which you can see to the top of the hotel is a nice feature because it gives you a sense of space. the staff were extremely...

Thank Mike_J_F
Reviewed 2 May 2009

Hotel was nice for business not for pleasure ...tooooo far from everything. Do not get room that faces expressway ... very safe area but isolated from everything...we had to walk for about 10min to a bus stop then had to switch buses to get to El Prado ..staff ..a little to stuffy ....It is renovated , very modern and sharp...

Thank motheroftwoTampa
Boston, MA
Reviewed 2 November 2008

I spent 8 days at this hotel on a business trip. The hotel is clean (the carpets are a bit worn), bathrooms spotless. The breakfast buffet was large and quite good. Options included cereals, eggs, meats, fruits, several juices, yogurt, breads, sweets, and more As I was there over a weekend I did some site seeing. The front desk staff...

Thank robert-not-home
Cheddar, United Kingdom
Reviewed 10 September 2008

A modern, clean, almost sterile business hotel located quite away outside the centre of Madrid, but convenient for several large companies including my own. Clean, functional, comfortable rooms, good bathrooms, a great breakfast and a nice beer in the bar. Pretty much everything you would expect from a hotel you were using during a business trip. It's major drawback though...

Thank MikeyTheBikey

229 photos of this hotel

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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the business area of Chamartín, with excellent transport communications with the main access routes to the centre of Madrid. Close to Plaza Castilla, the airport and IFEMA. ... more   less 

Additional Information about Hotel Nuevo Madrid

Address: Calle Bausa 25-27, 28033 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: €47 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nuevo Madrid 4*
Number of rooms: 225
Reservation Options:
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Hotel Style:
#13 Spa Hotel in Madrid
#120 Luxury Hotel in Madrid
#143 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nuevo Madrid staff and other travellers.
29 questions
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Questions? Get answers from Hotel Nuevo Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor looks nicer”
BULLIT92, 8 Apr 2017 | Read review
“no, take any, they are all worth it”
Ripper38, 15 Mar 2017 | Read review
“double room”
ionm865, 8 Oct 2016 | Read review
“Ask for an upper floor room, away from the main areas”
Shanake, 15 Jun 2016 | Read review
“Bedrooms are fine.”
andresgijon, 25 May 2016 | Read review
5 of 5