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Lusso Infantas

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#80 of 445 Hotels in Madrid
Certificate of Excellence
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Lusso Infantas
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963 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Chicago, Illinois
Reviewed 10 October 2016 via mobile

I enjoyed this hotel because it was clean, quiet, and well kept. We had no problems. Perfect location for a tourist as it is cental and less than a five minute walk from the airport express bus. Took 30 minutes by the airport express bus to get to the hotel.

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Helpful?
1Thank eurt75
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, First of all we would like to thank you for your comment. All our rooms are being improved constantly. As you write, we are in a privilege location for visiting Madrid, at 2 minutes walking for Gran Via street, and 10 minutes for Puerta del Sol. The express bus from/to the airport is the best option to get...

Sydney, Australia
Reviewed 8 October 2016

Very clean hotel with friendly and accommodating staff. I said strategic because as all our activities are close to Anton Martin station, and hence, about 15 to 20 min walk from the hotel, the hotel's proximity to Gran via and ave de alcala plus the quality of service the hotel offers outweighs the walk... lots of restaurants and shops around.....

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Helpful?
Thank Minnette S
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Minnette, We are glad to know that you enjoyed your visit to Madrid and you liked our hotel, thank you for sharing with all the travellers of Tripadvisor. We want to thank you especially for your remark about the cleanup. The chambermaid and her team make a great job every day, they are wonderful. We hope you can visit...

Brisbane, Queensland, Australia
Reviewed 7 October 2016

We had 5 nights there in September and had a great time. The room was quiet, roomy and comfortable. The bed was delightful and the air-condition was efficient and quiet. There are plenty of great eating spots within a couple of blocks and it's within a maximum 30 minutes walk of just about all the major tourist attractions, and very...

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Helpful?
Thank NednBernie
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Bernie, First of all we would like to thank you for spend part of your time to write about your experience in our hotel. We are glad to hear that you enjoyed your room, we have changed all the mattress a few dates ago, we are painting the rooms and changing the curtains, etc… We are always trying to...

Nottingham, United Kingdom
Reviewed 5 October 2016

A grsat hotel to explore Madrid. Spacious well equipped rooms, good beds, lovely staff, look no further for a Hotel for your trip to Madrid. Thank you to you all, from the reception to the lady cleaning the rooms and the breakfast room team too. We loved your Hotel and thats because of all of your efforts. Hope to see...

Review collected in partnership with this hotel
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Helpful?
Thank daveandrich
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Dave, First of all we would like to thank you for your nice words. We are really glad to hear that you enjoyed our hotel in all the aspects. We will bring your gratitude to all the staff. Remarks as yours help us very much and it animates to the entire staff to keep the costumer care level that...

McLean, Virginia
Reviewed 1 October 2016 via mobile

The location of this hotel is excellent. We flew into Madrid, took the express bus from the airport to the plaza (Cibeles) and then walked several blocks to the hotel. The staff are very friendly and helpful. The room was comfortable, although a bit rundown. We were on the street side of the hotel, so a far amount of noise...

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Helpful?
Thank Sara P
hotelinfantas, Director de Recepción at Lusso Infantas, responded to this review

Dear Sara, Thank you very much for your remark about the hotel, we appreciate it. The hotel has a very good connection with the airport. You use the metro (from airport line 8 to Banco de España line 2), renfe (from T4 to Recoletos or Sol) a taxi (only 25 minutes and a flat price of 30€) and also the...

Huntingdon
Reviewed 29 September 2016

Always a pleasure to visit this hotel in this fantastic City. All just flows when you visit and the staff are so helpful and look after your requirements. Would recommend to anyone to visit and stay.Al;ways the place to stay in Madrid

Review collected in partnership with this hotel
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Helpful?
Thank John T
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear John, Thank you very much for your nice remark. We love the confidence that guest like you deposit in our hotel every time you come to Madrid, it is a proud. Thank you very much John, see you in your next visit. Regards David Cachavera

Kfar Vradim, Israel
Reviewed 27 September 2016 via mobile

Me and my father wanted a good hotel in the center of Madrid. Amazing hotel amazing place and very good stuff! Always helped us and tried to do the best for us. The room was very nice and clean and the hotel is very comfortable. Great experience!!!

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Thank gefen17
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear family, We are glad that you enjoyed your visit to Madrid. Thank you very much for the great remark you have shared with the future travelers. Our staff will be always at your disposal to help you with everything, they know that the customer care is the most important in our hotel. Thank you very much for your words...

Darmstadt, Deutschland
Reviewed 25 September 2016 via mobile

Nice and were central located hotel which is not too expensive! Small coffee shop for breakfast and Starbucks right across the street. Rooms are fine and tidy, avoid street view as its loud over the weekend

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Thank Valla53
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the great remark you have share with the future travelers to Madrid, we appreciate it. We also think that the hotel offers a good value for money if we compare with hotels like us. Nowadays in the hotel website you can get offers up to 15% of discount. We have rooms facing to...

Reviewed 20 September 2016 via mobile

The rooms are on the small side, but that is expected of European boutique hotels. We stayed on the 3rd floor away from the street so it was very quiet. However, the high rating is reserved for the staff. The customer service was impeccable and they were so accommodating by allowing us to check in hours early. Great experience!

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Helpful?
Thank Chanel S
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, We are glad to know that you enjoyed your stay in Madrid and in our hotel, thank you for your great remark about us. We know that our staff is the best value we can offer to our clients. In our hotel the entire staff from the maintenance to the general manager, the house keeper, reception desk… work...

Chicago, Illinois
Reviewed 13 September 2016

This hotel has 4 stars, but I would give it 3 stars max, as it's very outdated. The bed and pillows are uncomfortable and the shower head didn't stay in place with high water pressure. The hair dryer was the worst I've seen at a hotel, it took a while to make it blow air as the foils inside would...

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1Thank Kateryna G
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the time you have spent to share your opinion about the hotel with all the travelers. I am sorry if you feel our hotel as a 3 start, we work to be a 5. During the last 3 months we have change the 100% of beds and the 75% of the mattress (the...

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Staying in Chueca

Neighbourhood Profile
Chueca
Chueca is the hip, gay neighbourhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel Lusso Infantas is a 4 star hotel in central Madrid whose building is protected by World Heritage Community of Madrid for its architectural value.Lusso Infantas 40 rooms (32 standard and 8 superiors), which has achieved a great balance between the original structural elements and the comforts and technologies of our time.Located in the historic center of Madrid in Chueca just in the edge a few meters from Gran Via and very close to cultural, commercial and financial center delimited by Alcalá Street, Paseo de Recoletos and Paseo Catellana make our situation very suitable for both business guests and for the cultural tourist.We offer free Wi-Fi in all areas and restaurant recommended by the Michelin Guide (Ex libris), 24 hours room service, choice of pillows, amenities in the room are some of the services we have at Lusso Infantas. ... more   less 

Additional Information about Lusso Infantas

Address: Calle Infantas 29, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chueca
Price Range: €65 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lusso Infantas 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Lusso Infantas Hotel Madrid
Hotel Style:
#43 Business Hotel in Madrid
#58 Family Hotel in Madrid
#60 Luxury Hotel in Madrid
#75 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Lusso Infantas staff and other travellers.
16 questions
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over a year ago
Derby
over a year ago
Utila, Honduras
over a year ago
1 month ago

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Questions? Get answers from Lusso Infantas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and comfortable room with light flooding in from the window. It was pleasantly warm on cold days. Had a little balcony and views of the street but was noise free. ”
581kumis, 21 Apr 2017 | Read review
“Book a room on the back or facing the interior.”
pbrown_011, 19 Apr 2017 | Read review
“We were on top floor so not noisy ”
IanBMT_M, 1 Mar 2017 | Read review
“Room 308 was very nice.”
leahrabin, 19 Dec 2016 | Read review
“The rooms looking outside are "happier". Room #103 was great, i suppose the ones above it will be identical and probably more quiet.”
paralias, 29 Nov 2016 | Read review
5 of 5