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Lusso Infantas

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#80 of 447 Hotels in Madrid
Certificate of Excellence
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905 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Kfar Vradim, Israel
Level Contributor
5 reviews
Reviewed 27 September 2016 via mobile

Me and my father wanted a good hotel in the center of Madrid. Amazing hotel amazing place and very good stuff! Always helped us and tried to do the best for us. The room was very nice and clean and the hotel is very comfortable. Great experience!!!

Helpful?
Thank gefen17
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear family, We are glad that you enjoyed your visit to Madrid. Thank you very much for the great remark you have shared with the future travelers. Our staff will be always at your disposal to help you with everything, they know that the customer care is the most important in our hotel. Thank you very much for your words... More 

Darmstadt, Deutschland
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016 via mobile

Nice and were central located hotel which is not too expensive! Small coffee shop for breakfast and Starbucks right across the street. Rooms are fine and tidy, avoid street view as its loud over the weekend

Helpful?
Thank Valla53
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the great remark you have share with the future travelers to Madrid, we appreciate it. We also think that the hotel offers a good value for money if we compare with hotels like us. Nowadays in the hotel website you can get offers up to 15% of discount. We have rooms facing to... More 

Level Contributor
3 reviews
Reviewed 20 September 2016 via mobile

The rooms are on the small side, but that is expected of European boutique hotels. We stayed on the 3rd floor away from the street so it was very quiet. However, the high rating is reserved for the staff. The customer service was impeccable and they were so accommodating by allowing us to check in hours early. Great experience!

Helpful?
Thank Chanel S
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, We are glad to know that you enjoyed your stay in Madrid and in our hotel, thank you for your great remark about us. We know that our staff is the best value we can offer to our clients. In our hotel the entire staff from the maintenance to the general manager, the house keeper, reception desk… work... More 

Chicago, Illinois
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 September 2016

This hotel has 4 stars, but I would give it 3 stars max, as it's very outdated. The bed and pillows are uncomfortable and the shower head didn't stay in place with high water pressure. The hair dryer was the worst I've seen at a hotel, it took a while to make it blow air as the foils inside would... More 

Helpful?
1 Thank Kateryna G
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thank you very much for the time you have spent to share your opinion about the hotel with all the travelers. I am sorry if you feel our hotel as a 3 start, we work to be a 5. During the last 3 months we have change the 100% of beds and the 75% of the mattress (the... More 

Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016 via mobile

Very friendly staff who speak good English. Good location just off The Gran Via with parking nearby. Standard 3 star hotel. Appreciated the complimentary great coffee when we departed early in the morning.

Helpful?
Thank Deb888856
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, We are glad to know that you enjoyed your visit to our City and our hotel. Our 4 star hotel offers a very good location in the centre of the City but in a very quiet area. The hotel offers an agreement with the parking of San Antón Market which is 2 minute walking from the hotel (27-29... More 

Bristol, United Kingdom
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 September 2016 via mobile

This is a great hotel in a great location. We always try to stay at this hotel when we are in Madrid and have been coming here since 2003. The location is just a few minutes walk from the Banco de Espana metro station (line 2), bus stop for the yellow Airport Shuttle bus stop on Cibeles Roundabout, Gran Via... More 

Helpful?
Thank spanishmiss
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, Thanks you very much for spending you time helping us to improve with your comment. One of the things we are proud the most is our location as you say you can go having a walk to all the interesting places of Madrid, and the fact of being in the city center make us having a wide offer... More 

Tel Aviv District, Israel
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 September 2016 via mobile

The hotel is very nice. The room is big including a very spacious bathroom. The staff very attentive and the location is perfect. The room is quite even when facing the street. We highly recommend itif you're not looking for high decor hotel.

Helpful?
Thank Liaty P
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear Liaty, We really thank you for spending your time helping us to improve with your comment. We are glad your enjoyed your stay at our hotel and you liked our installations and the customer care received. The hotel is located in a very quiet area and also all the rooms have a very good soundproofing, when you close the... More 

London, United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 August 2016 via mobile

Great location, close to Gran Via and Banco de Espana metro station. Very very clean, lovely bathroom with big bath and shower. Balcony with room but not too noisy. Good air con, helpful staff and fast wifi. No complaints at all from us for 66 euros a night!

Helpful?
Thank LeoniBJJ
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveler, Thank you very much for the time you have spent to share your experience in our hotel. We are glad to know that the hotel covered all your expectations. Thank you for your nice words about the quite location, the nice staff and the cleaning. We know that nowadays a fast Wifi is more than important for our... More 

Stirlingshire, Scotland
Level Contributor
114 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 26 July 2016

This is a great hotel in a fantastic location. Staff are so so helpful and pleasant and cannot do enough for you. I was in a room looking out on to the street and unlike other comments I did not find it noisey for city centre hotel at all. But each to their own. Rooms are large and spacious, but... More 

Helpful?
Thank hamishhow
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear traveller, We want to thank you for the time you have spent to share your experience in our hotel, we are glad to know that you enjoyed your stay with us. The hotel is located in a very quiet street and the rooms are perfectly soundproofed to guarantee a good rest. Thank you very much for your nice words... More 

Valencia, Spain
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 July 2016

We stayed at this hotel on the edge of Cheuca for four nights and really could not have picked a better hotel. We arrived at five past twelve in the afternoon and got into a room immediately, we asked for a room high up but there were none available at that time but we did not need to worry as... More 

Helpful?
Thank David B
hotelinfantas, Director General at Lusso Infantas, responded to this review

Dear David,, Thank you very much for the time you have spent to share your experience about our hotel with the future travellers. You have made a very nice and realist description about the hotel, good location, nice staff and very good value for money. In Chueca District, as you comment, is plenty of great places to eat, for shopping,... More 

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Staying in Chueca

Neighbourhood Profile
Chueca
Chueca is the hip, gay neighbourhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Hotel Lusso Infantas is a 4 star hotel in central Madrid whose building is protected by World Heritage Community of Madrid for its architectural value.Lusso Infantas 40 rooms (32 standard and 8 superiors), which has achieved a great balance between the original structural elements and the comforts and technologies of our time.Located in the historic center of Madrid in Chueca just in the edge a few meters from Gran Via and very close to cultural, commercial and financial center delimited by Alcalá Street, Paseo de Recoletos and Paseo Catellana make our situation very suitable for both business guests and for the cultural tourist.We offer free Wi-Fi in all areas and restaurant recommended by the Michelin Guide (Ex libris), 24 hours room service, choice of pillows, amenities in the room are some of the services we have at Lusso Infantas. ... more   less 

Additional Information about Lusso Infantas

Address: Calle Infantas 29, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chueca
Price Range: €69 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lusso Infantas 4*
Number of rooms: 40
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Also Known As:
Lusso Infantas Hotel Madrid
Hotel Style:
#43 Business Hotel in Madrid
#58 Family Hotel in Madrid
#62 Luxury Hotel in Madrid
#76 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Lusso Infantas staff and other travellers.
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Questions? Get answers from Lusso Infantas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms looking outside are "happier". Room #103 was great, i suppose the ones above it will be identical and probably more quiet.”
 of 5 bubbles paralias, 29 Nov 2016 | Read review
“Definitely book a Superior room for a larger room”
 of 5 bubbles 160AdamH160, 9 Jul 2016 | Read review
“Rooms with a window to the interior yard are quiet”
 of 5 bubbles joseaZ6398HR, 23 Jun 2016 | Read review
“As typical in Madrid, street level is always full of life, so if you are a light sleeper, avoid the first floor.”
 of 5 bubbles sanbhu, 22 Jun 2016 | Read review
“Every was great. The only thing is the first two days the AC was not turned on due to the transition from cold weather to hot but we had the balcony door opened and it was cold. The only problem is the noise you get from the street. LIke I said this was the first 2 days after that it was all good. I would definitely recommend this hotel and will be back.”
 of 5 bubbles D4169JVeds, 23 May 2016 | Read review
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