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NH Madrid Sur

379 reviews
#205 of 441 Hotels in Madrid
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Traveller (24)
Room & Suite (60)
Dining (34)
Overview
  • Excellent29%
  • Very good47%
  • Average18%
  • Poor3%
  • Terrible3%
Travellers talk about
“clean tidy”(2 reviews)
“metro station”(8 reviews)
“nice stay”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Concierge
Wheelchair Access
Dry Cleaning
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)Write a Review
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1 - 5 of 60 reviews
Reviewed 1 week ago via mobile

We stayed at the Nh Madrid sur during the holidays in dec 2017 when visiting family residing in the area. Our stay was very comfortable and we really enjoyed the large bed and the sizeable room provided which is fantastic when traveling with a baby!...More

Thank Arruabarrena
Reviewed 7 September 2017 via mobile

174 € per 1 night stay. Checking in at 21:00, to be leaving at 7:00... so 10 hours of use, for a price that is not worth it... not at all... No distinction between pleasure and business... and on the top of it 10€ for...More

1  Thank David C
Response from Inmaculada M, Director General at NH Madrid SurResponded 11 September 2017

Dear David, Thank you for taking the time to communicate to us why our Hotel didn´t meet your expectations . I assure you that we always try to make every effort to provide our guest a nice and confortable stay with us and I am...More

Reviewed 20 July 2017

Water dripping from the ceiling, unexplained. Plus unstable water temperature in the shower, changing very suddenly from freezing cold to scalding hot. I believe the rooms, and the premises in general, need better maintenance.

Review collected in partnership with NH Hotels
Thank panchor500
Reviewed 20 July 2017 via mobile

Very smartly located very close to metro station and other super markets only drawback is its breakfast which has limited options but keeping all other factors I would definitely recommend this hotel ...

Thank RATHAN D
Reviewed 16 May 2017 via mobile

So disappointed! I has to stay here with my 2 year old. From first day staff was so rude to me. Every morning and evening has to go downstairs for hot water to make milk for my child. The machine in the reception 4 times...More

Thank nodddddy
Response from Inmaculada M, Director General at NH Madrid SurResponded 23 May 2017

Dear guest, Thank you for taking the time to communicate to us why our Hotel didn't meet your expectations.. It will assist us in becoming better at what we do. What you experienced is inexcusable and it is very far away from the level of...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Minibar
Details
Price range
US$83 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Family Hotel in Madrid
#106 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$83 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Family Hotel in Madrid
#106 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (24)
Room & Suite (60)
Dining (34)
Hotel & Grounds (60)
Bathroom (1)
Questions & Answers
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Room Tips
"I love a room with a view, so street room was perfect for me."
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"Check locks"
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"Do not book this hotel."
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"Make absolutely sure, that your room is locked. Leave no valuables in the room."
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