We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Exe Madrid Norte

Save
Share
Calle Martina Diaz 4 Hortaleza, 28050 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$119
View deal
Free cancellation until 29/09/21
Reserve now, pay at stay
Hotels.com
Exe Hotels
US$119
View deal
Booking.comUS$119
Expedia.comUS$120
TravelocityUS$119
View all 13 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (295)
Room & Suite (45)
Dining (23)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Individually wrapped toiletries
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#312 of 477 hotels in Madrid
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Exe Madrid Norte 4* wants to make your visit into a new experience, in an authentic space in which you can enjoy its contemporary design as well as its services. Its restaurant with terrace and outdoor pool complete a stay that will pleasantly surprise you with a new understanding of rest.
Read more
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, French, Spanish

Location

Full view
39Car recommended
Grade: 39 out of 100
55Restaurantswithin 1 km
3Attractionswithin 1 km
806Reviews17Q+A10Room tips
Traveller rating
  • 157
  • 335
  • 200
  • 56
  • 58
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Paul wrote a review Jan 2021
La Cala de Mijas, Spain5 contributions1 helpful vote
My Wife and I are regular guests at the Exe Madrid Norte. Every time we stay, we are amazed by the friendliness, professionalism and duty of care performed by all the staff there. In recent months, the hotel has had to deal with many challenges, as have many other hotels....but thankfully the Exe Madrid Norte has stayed open throughout the troubling times of covid 19. It looks like they have managed to keep their doors open only as a result of good planning, with the inevitable trimming down of personnel and facilities and a large amount of hard work. I can’t praise the staff enough for their dedication to their job and their attention to detail. The rooms are always spotless and very well maintained. During our recent stay, we experienced a total dedication to duty from one of the members of staff there, called Laura. Snow brought havoc to Madrid during the storm Filomena. The hotel was cut off by the snow, which meant Laura was the only member of staff on site to singlehandedly run the hotel for 3 days. Her actions were exemplary. She deserved a medal for her actions over those few days! When the weather eased....and help did finally manage to get through to the hotel, Miguel, the manager and his team did a fantastic job, above and beyond their job descriptions, to get the hotel accessible and working as normal again. Many thanks to them for helping us all get through that very difficult weekend. We highly recommend the Exe Madrid Norte for its comfort, location, cleanliness and friendliness. Although there are minimal staff there at the moment and facilities are limited due to covid 19, rest assured the guests are taken care of with the utmost courtesy and diligence. Paul & Rima Brown
Read more
Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Share
Zuhayr Ali Abad wrote a review Dec 2020
Islamabad, Pakistan6 contributions12 helpful votes
I stayed here at the beginning of the year and it was an exceptional stay, I really enjoyed it. The bar in the lobby offers you with a variety of drinks, Alcoholic and Non-Alcoholic. The pool was closed so I can’t really comment on that. The rooms were enough the accommodate four people with a double sofa bed and a normal double bed, there is also a mini bar in the room and the views you get are pretty decent as well.
Read more
Date of stay: January 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
Share
Ranjit S wrote a review Dec 2019
7 contributions2 helpful votes
This hotel is horrible. Their staff member are extremely rude and they don’t know how to deal with the customers. Let me tell if you are looking for a decent hotel with basic level of hospitality, this is definitely NOT A Place. I am writing this as my recent experience with them was horrible. I checked-in the hotel for 2 days. I was given a room in the 2nd floor and the keys were not working. I had to keep going to ground floor every time to re-activate the cards. On the top of it, hotel staff will blame you for keeping the keys with mobile phone/ credit cards. This is a basic info all travellers know that we don’t keep hotel keys with mobile phones/ or any othe cards. You keep running between floor to foot to activate the cards and staff members are extremely unapologetic for the systems failure. My son literally in tears as he had to use the washroom and the staff was constantly arguing. This hotel is also not at the center of the city.. Connectivity is a big issue. No shops/ basic stores nearby. You need to change multiple buses/ metros to navigate to the city center. And you need to walk a lot and then experience such bad behaviours .. not worth the time and price. The staff will also not provide you contact numbers if managers and email ID to escalate the issues. Please never book this hotel.
Read more
Date of stay: December 2019Trip type: Travelled with family
Helpful
Share
Gabriel wrote a review Oct 2019
Buckinghamshire, United Kingdom12 contributions4 helpful votes
Great place to stay. Staff were friendly and quick. Good customer service and the room were spotless. I would recommend to anyone. Easy access from Madrid and close to the airport. I haven’t taste the breakfast but surly smelled nice.
Read more
Date of stay: October 2019Trip type: Travelled on business
Helpful
Share
Gorkem S wrote a review Oct 2019
Istanbul, Turkey9 contributions12 helpful votes
The hotel is located close to the business area and the airport. The rooms are decent and clean. Check-in and check-out are fast. Breakfast is good and providing different tastes from Spain. I had lunch and dinner in the hotel's restaurant, which were really good.
Read more
Date of stay: March 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Previous
123456
PRICE RANGE
US$58 - US$1,094 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel madrid sanchinarro hotel madrid, accor madrid sanchinarro, madrid novotel
FORMERLY KNOWN AS
Novotel Madrid Sanchinarro
LOCATION
SpainCommunity of MadridMadridSanchinarro / Hortaleza / Valdefuentes
NUMBER OF ROOMS
134
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Exe Madrid Norte
Which popular attractions are close to Exe Madrid Norte?
Nearby attractions include Autocine Madrid (0.8 km), Divertiland Park (1.0 km), and Parroquia Arciprestal Basilica de Santa Maria (0.9 km).
What are some of the property amenities at Exe Madrid Norte?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Exe Madrid Norte?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Exe Madrid Norte?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Exe Madrid Norte?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Exe Madrid Norte?
Conveniently located restaurants include Hamachi Sushi, Ni Hao Arturo Soria, and Oam Thong.
Are there opportunities to exercise at Exe Madrid Norte?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Exe Madrid Norte?
Yes, dry cleaning and laundry service are offered to guests.
Does Exe Madrid Norte offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Exe Madrid Norte?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Exe Madrid Norte?
Many travellers enjoy visiting Plaza de Toros de Las Ventas (6.7 km), Iglesia de San Anton (7.8 km), and Palacio de Liria (1.4 km).