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    AC Palacio Del Retiro, Autograph Collection

    Calle Alfonso XII 14, 28014 Madrid, Spain
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    24/12/2017 25/12/2017
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    US$319
    US$264
    SAVE US$55
    US$286
    US$264
    Traveller (195)
    Room & Suite (91)
    Dining (7)
    Overview
    • Excellent57%
    • Very good29%
    • Average9%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (551)
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    151 - 155 of 466 reviews

    Reviewed 7 November 2015 via mobile

    This is the perfect location for business or fun. There is a beautiful park across the street, shopping only 3 blocks away and lots of amazing restaurant choices close by. Also don't forget to stop in the hotel bar/restaurant to have a great cocktail served...More

    1  Thank trtosca
    Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 10 November 2015

    Dear Trtosca, I would like to thank you for having chosen AC Palacio del Retiro Autograph Collection Hotel and for having taken some of your valuable time to share your experience with us. It is a real pleasure for us to know you enjoyed your...More

    Reviewed 24 October 2015

    Lets get this out of the way first up - the man in question was completely out of line and wrong about the advice he gave me. His insufferable arrogance gives the hotel a very bad image. His advice involved the process to claim a...More

    Thank timothy4
    Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 26 October 2015

    Dear Timothy4, Thank you for taking the time to share your recent experience at the AC Palacio Del Retiro, Autograph Collection with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed...More

    Reviewed 22 October 2015 via mobile

    Great location, very central and right opposite park. I got a nice room but had to have a cold shower because no hot water at 6.20am and no breakfast until 7.30 hence score. Its a nice old building too but fairly high priced for what...More

    Thank Dave H
    Response from Directorpr, Guest Relations Manager at AC Palacio Del Retiro, Autograph CollectionResponded 23 October 2015

    Dear Dave H, First of all I would like to thank you for choosing us while your stay in Madrid recently. As well as the time taken to let us know about your experience at our Palacio del Retiro Hotel. It is always a pleasure...More

    Reviewed 18 October 2015

    I am lost for words to thank you enough on the extra ordinary hospitality extended by your team to my wife and myself, making our 21st anniversary stay most memorable stay in Marriott group hotels. Your each and every member right from your bell boy...More

    Thank vishaljajodia
    Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 20 October 2015

    Dear vishaljajodia, First of all I would like to thank you a lot for having chosen AC Palacio del Retiro Autogrpah Collection Hotel and for sharing such a great review! I am really happy to read that our rooms, staff and property pleased you so...More

    Reviewed 18 October 2015

    A really nice hotel experience, overall. All rooms seem quite nice, and some will make a lasting luxury impression. Service at the front desk impeccable. But in four days here, we didn't get the same answer about our breakfast option (included? buffet? continental? extra?). Morning...More

    Thank TightLine2
    Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 20 October 2015

    Dear TightLine, Thank you for sharing your experience at the AC Palacio Del Retiro, Autograph Collection through Trip Advisor. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$215 - US$459 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Madrid
    • #44 Family Hotel in Madrid
    • #80 Romantic Hotel in Madrid
    • #87 Luxury Hotel in Madrid
    • #96 Business Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 50
    • Reservation Options
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    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Paseo del Prado
    • Also Known As
    • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid ,
    • Ac Hotels Madrid ,
    • Ac Hotel Madrid
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    Traveller (195)
    Room & Suite (91)
    Dining (7)
    Hotel & Grounds (164)
    Bathroom (22)
    Business Centre & Event Rooms (2)
    Nearby
    Paseo del Prado
    The area around the elegant Paseo del Prado boulevard
    is much-visited by both locals and tourists. The
    world-famous Prado, the Reina Sofia, and the
    Thyssen-Bornemisza museums form a triangle of art and
    culture that spans this grand and beautiful avenue. On
    weekdays, the Prado Museum opens its doors for free
    after-work hours, drawing a diverse and excited queue
    of art lovers that wraps around the block. Palacio de
    ...More
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    Ask a question
    Questions & Answers
    Yeny925
    25 November 2017|
    AnswerShow all 2 answers
    Response from Danny V | Reviewed this property |
    I stayed there multiple times and I never got the same room. All rooms are different. All very nice and charming. I want to say bigger better here.
    1
    Vote
    Saoud A
    17 March 2017|
    AnswerShow all 3 answers
    Response from NCactuary | Reviewed this property |
    Trip Advisor does not allow html or website links. NOTE this hotel is part of the Marriott brand, so you can find it on the Marriott website. It is an Autograph Collection hotel.
    0
    Votes
    betterlatethannever
    8 February 2017|
    AnswerShow all 9 answers
    Response from Hafkiwi |
    No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay... More
    1
    Vote
    Room Tips
    "Face the park if you can"
    Read review
    "Get a view of the park if you can. It's beautiful!"
    Read review
    "Don't sleep in 4th floor . Avoid 3rd floor ."
    Read review
    "Ask for room 211"
    Read review
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