We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    AC Palacio Del Retiro, Autograph Collection

    Calle Alfonso XII 14, 28014 Madrid, Spain
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$395
          US$326
          US$395
          US$326
          US$395
          US$326
          Traveller (186)
          Room & Suite (123)
          Dining (15)
          AC Santo Mauro, Autograph Collection
          397 reviews
          #91 of 436 hotels in Madrid
           
          Hotel Hospes Puerta de Alcala
          759 reviews
          #26 of 436 hotels in Madrid
           
          Petit Palace Savoy Alfonso XII Plus
          1,070 reviews
          #29 of 436 hotels in Madrid
           
          The Principal Madrid
          933 reviews
          #12 of 436 hotels in Madrid
           
          Overview
          • Excellent57%
          • Very good29%
          • Average9%
          • Poor4%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Parking
          Breakfast Buffet
          Air Conditioning
          Hot Tub
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Babysitting
          5.0 Star Hotel
          All hotel details
          Offers from AC Palacio Del Retiro, Autograph Collection
          Special Offer: FREE BREAKFAST WITH VISA
          Hotel packages
          Hotel deals
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null}
          AC Santo Mauro, Autograph Collection
          397 reviews
          #91 of 436 hotels in Madrid
           
          Hotel Hospes Puerta de Alcala
          759 reviews
          #26 of 436 hotels in Madrid
           
          Petit Palace Savoy Alfonso XII Plus
          1,070 reviews
          #29 of 436 hotels in Madrid
           
          The Principal Madrid
          933 reviews
          #12 of 436 hotels in Madrid
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$325.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Madrid hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "77fe23487dc147318c5884a4ee1e7a63", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":505789,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78891839],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":325,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"77fe23487dc147318c5884a4ee1e7a63","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":395,"lowestMetaPrice":325,"additionalPartner":false,"highestMetaPriceDisplay":395,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":395,"lowestMetaPrice":325,"highestMetaPriceDisplay":395,"hotelName":"AC Palacio Del Retiro, Autograph Collection","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc3ZmUyMzQ4N2RjMTQ3MzE4YzU4ODRhNGVlMWU3YTYzIiwiQUlLIjoiNWQxYWJkZTk1N2M2NGU5YzgzNzM3ZmY3NTE3OTg3NTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$325", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65700346":"Hotwire","32477306":"BookingCom","37777030":"Marriott1","32633002":"Expedia","78891839":"OrbitzEWS","79444273":"CheapTicketsEWS","53936872":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (520)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for AC Palacio Del Retiro, Autograph Collection See the most recent reviews

          141 - 145 of 441 reviews

          Reviewed 19 September 2015 via mobile

          We had a suite with a view of the park. The size of the room was great. The separate living area gave us plenty of room for our luggage and a nice place to relax on the sofa and watch TV. The access to Retiro...More

          Thank C-J-Robs
          Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 21 September 2015

          Dear Guest, Thank you very much for your positive comments! We are really pleased to read that you have enjoyed our hotel and that our location and services made your stay memorable. Thank you again for sharing your experience with us

          Reviewed 13 September 2015

          This hotel is owned by Marriott but has a small boutique feel, complete with original stained glass windows, beautiful spiral staircase, huge wooden doors and lots of detailing. Room was large with desk and two chairs. Bathroom had double sinks and separate toilet area. Location...More

          Thank Carol G
          Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 21 September 2015

          Dear Carol, I would like to thank you for having chosen AC Palacio del Retiro Autograph Collection Hotel and for having taken some of your valuable time to share your experience with us. It is a real pleasure for us to know you enjoyed your...More

          Reviewed 8 September 2015

          Terrific location in a boutique hotel. Close enough to walk to everything. Located across the street from the Park. The staff was very helpful. The rooms are nice enough, but the property has a lot of character.More

          Thank Jerry R
          Response from Directorpr, Director de Relaciones Públicas at AC Palacio Del Retiro, Autograph CollectionResponded 10 September 2015

          Dear Jerry, First of all I would like to thank you for choosing us while your stay in Madrid as well as the time taken to let us know about your experience at our Palacio del Retiro Hotel. It is always a pleasure for us...More

          Reviewed 26 August 2015 via mobile

          Though we only stayed for one night, where this hotel is located is priceless. The inside is great and wished we had stayed longer. We walked everywhere from here and great restaurants are just a 10 minute walk. Would highly recommend this hotel for a...More

          Thank robbiedcolon
          Response from Directorpr, Guest Relations Manager at AC Palacio Del Retiro, Autograph CollectionResponded 31 August 2015

          Dear Robbiedcolon, First of all we would like to thank you a lot for having chosen AC Palacio del Retiro Autograph Collection Hotel and for sharing such a great review! We are really happy to read that your stay with us pleased you so much....More

          Reviewed 13 August 2015

          We booked this hotel thru Marriott website. As Autograph collection hotel, this hotel completely different style hotel with no signs of Marriott style of decor. This was a pleasant surprise and we enjoyed the hotel interior, furnishings and rooms. We felt like we stayed at...More

          Thank Raju N
          Response from Directorpr, Director de Relaciones con Clientes at AC Palacio Del Retiro, Autograph CollectionResponded 17 August 2015

          Dear Raju, First of all I would like to thank you a lot for having chosen AC Palacio del Retiro Autograph Collection Hotel and for sharing such a great review! As a valued customer, we appreciate your feedback and are delighted to hear that you...More

          AC Santo Mauro, Autograph Collection
          397 reviews
          #91 of 436 hotels in Madrid
           
          Hotel Hospes Puerta de Alcala
          759 reviews
          #26 of 436 hotels in Madrid
           
          Petit Palace Savoy Alfonso XII Plus
          1,070 reviews
          #29 of 436 hotels in Madrid
           
          The Principal Madrid
          933 reviews
          #12 of 436 hotels in Madrid
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Room Service
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$230 - US$617 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #8 Spa Hotel in Madrid
          • #44 Family Hotel in Madrid
          • #80 Romantic Hotel in Madrid
          • #84 Luxury Hotel in Madrid
          • #96 Business Hotel in Madrid
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 50
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Orbitz, Hotwire, Cancelon, Travelocity, TripOnline SA, Agoda, Ctrip TA, Evoline ltd, HotelQuickly and Hotel.de so you can book your AC Palacio Del Retiro, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Spain >
          • Community of Madrid >
          • Madrid >
          • Paseo del Prado
          • Also Known As
          • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid ,
          • Ac Hotels Madrid ,
          • Ac Hotel Madrid
          Add Photo Photos
          Traveller (186)
          Room & Suite (123)
          Dining (15)
          Hotel & Grounds (162)
          Bathroom (24)
          Business Centre & Event Rooms (3)
          Nearby
          Paseo del Prado
          The area around the elegant Paseo del Prado boulevard
          is much-visited by both locals and tourists. The
          world-famous Prado, the Reina Sofia, and the
          Thyssen-Bornemisza museums form a triangle of art and
          culture that spans this grand and beautiful avenue. On
          weekdays, the Prado Museum opens its doors for free
          after-work hours, drawing a diverse and excited queue
          of art lovers that wraps around the block. Palacio de
          ...More
          Luxury Suites
          277 reviews
          .28 km away
           
          Hotel Hospes Puerta de Alcala
          759 reviews
          .29 km away
           
          Petit Palace Savoy Alfonso XII Plus
          1,070 reviews
          .09 km away
           
          Petit Palace Lealtad Plaza
          1,042 reviews
          .21 km away
           
          Nearby Restaurants
          Restaurante Alabaster
          645 reviews
          .06 km away
          Garcia de la Navarra
          363 reviews
          .16 km away
          Arahy
          156 reviews
          .22 km away
          Viridiana
          810 reviews
          .08 km away
          Nearby Attractions
          Palacio de Cibeles
          3,938 reviews
          .35 km away
          Plaza de Cibeles
          3,996 reviews
          .40 km away
          Naval Museum
          1,279 reviews
          .29 km away
          Puerta de Alcala
          3,109 reviews
          .22 km away
          Questions & AnswersAsk a question
          Saoud A
          Can someone provide me with the hotel, concierge, reservations email ? Thanks
          17 March 2017|
          Answer Show all 3 answers
          Response from NCactuary | Reviewed this property |
          Trip Advisor does not allow html or website links. NOTE this hotel is part of the Marriott brand, so you can find it on the Marriott website. It is an Autograph Collection hotel.
          0
          Votes
          betterlatethannever
          I hesitate to book this hotel since there were issues related to wifi reception in rooms, no concierge service available, weak water pressure in bathrooms and long wait to get hot water in the mornings in bathroom, no upgrades available for platinum members and printer not working for business area. Have any of these issues been corrected? I plan to be there in May 2017.
          8 February 2017|
          Answer Show all 9 answers
          Response from Hafkiwi |
          No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay... More
          1
          Vote
          Y A
          Does the hotel have its own on site parking, and/or valet parking?
          23 January 2017|
          Answer Show all 4 answers
          Response from KrisEquals | Reviewed this property |
          We didn't have a car but I believe there was a valet. No on site parking if I recall correctly....If you email the hotel, they can confirm for you!
          0
          Votes
          Room Tips
          "The Junior Suite is great!"
          Read review
          "Park view rooms are excellent with views of Retiro park."
          Read review
          "Shop their website, even after you book, look for breakfast included rates."
          Read review
          "Talk to the front desk about your need , they will accommodate you ."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing