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Novotel Madrid Center

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Novotel Madrid Center
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721 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Bristol, UK
Reviewed 2 days ago NEWvia mobile

Stayed here for 2 nights. The hotel is very well situated although a little way (approx 30 minute walk) from the centre of Madrid. It's a fab walk to Gran Via and the Royal Palace as you pass by so much amazing architecture. It's a 5 minutes walk to Retiro Park and is very well located if you catch the...

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Thank Ahallen_10
East Kent
Reviewed 2 days ago NEW

On a business trip so not much time to explore, but good location near restaurants, shops. Room very nice size, comfy beds with good bedding and pillows, lovely shower! Friendly staff, good breakfast and lunch, plenty of no meat options. Spacious lobby, good wifi and macs available for printing boarding passes etc, Meeting rooms very good, conference facilities were very...

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Thank Shmaggle
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Had a great time with my family last week and would like to say thank you to all the lovely staff. They went above and beyond to make us feel welcome. When we booked it a month ago we weren't sure of how baby-friendly the hotel was. Even though it doesn't have a big play area, my little one was...

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Thank Martcjxhsh
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

WE LOVE YOU! Thanks for your feedback and sinceraly recomendation, it was a lovely pleasure to have you these days in our hotel. Hope you had a nice flight back home, and also a great welcome back from your little cat ;) We will never forget you, maybe next time we see each other, you come 4 instead of 3!...

Reviewed 3 days ago NEW

We often book Novotel for the excellent children facilities. In Novotel Madrid, the kids area had an Xbox that didn't work and a bucket of lego style bricks. Very poor.The hotel pre-authorized GBP460 from my credit card on top of my bill payment - which I cannot use currently. I called 3 times already with full information and they haven't...

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Thank Evan P
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear Evan, Sorry for the inconvenience that you had, we are so sorry about it, this is not usual in our hotel. We hope you could visit us again to regain your trust. Thanks for your opinion, and we wish you a nice day. Kind regards, Lucía S.

Copenhagen, Denmark
Reviewed 6 days ago NEW

I joined a congres thursday to sunday. All was kept in this hotel. They have very good meeting facilities. The hotel and restaurant is very fine and clean. And walking distance to center. Prado Museum appr. 2 kilometers away

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Thank Richardt H
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Richardt! So hope you enjoyed a lot with us (even if you were working in a congres), and also hope you like Madrid, here as you know we have so close museums, Retiro Park, amazing shopping área, cool restaurants and beutiful people everywhere! We want you to come soon, to visit us again!!! Have a great day...

Bat Yam, Israel
Reviewed 1 week ago

It's a fully renovated hotel with a beautiful and modern design. Rooms are spacious and very clean. A wonderful place to stay for leisure and business. The hotel boasts a great convention center with modern technology and amenities.

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Thank ElenaPa12
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

ElenaPa12! Thanks a lot for your feedback, you are right! Here in our hotel we make a lot of events in diferents spaces, like in the big convention center but we also have other meeting rooms, and actually we are finishing our rooftop meeting rooms close to the gym and swimming pool ;) Its going to be amazing! Come back...

Reviewed 1 week ago via mobile

Madrid was our final stop on our 21 day Globus tour of Portugal, Spain, and Morocco. The Novotel is a good hotel. The rooms are clean, and the staff is friendly. However the rooms are a little bit small, and the location of this hotel isn't ideal. It's a bit of a ways from the city centre. It takes about...

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Thank enjoyinglife1981
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good morning enjoyinglife1981! It was a pleasure to have you here with us, we are sorry you did not found very adequate our location, this is not what customers usually tell us so we are really sad to hear it. Hope you had a nice stay during your final stop here in Madrid, as you know !"When you are in...

Hednesford, United Kingdom
Reviewed 1 week ago

Perfect hotel for visiting Madrid. Some stunning cafe's within a stones throw of the entrance. Our room was stunning, very modern, both air con and heating worked. Room service was good too. About a 20 minute walk into the city centre.

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Thank dewsbury1993
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Fantastic Samuel! Thanks so much for your feedback, and for your nice words. We are happy to know that you liked the hotel, and that you feel comfortable here with us. By the way, as a surprise, we are going to open soon our gym in the rooftop, and also the swimming pool in summer. So we hope you like...

Kent
Reviewed 2 weeks ago

My partner and I together with my son of 11 have just returned from a two night stay at the Novotel Center. Booking in was seamless, the receptionist was very courteous and helpful. Our room was in was modern contemporary . We had a large queen sized bed but my son complained his sofa bed was a little uncomfortable. The...

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Thank linniejb
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear linniejb, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Chicago, Illinois
Reviewed 2 weeks ago

We enjoyed out stay. We ended up with a great room with a balcony and space for the 4 of us traveling together, but we had conversations with people who had inward facing rooms with inward facing windows. Just try to get an outward facing room if you can. Other than that, it is a fairly standard Novotel. If you've...

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Thank hutlersN1218NQ
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot hutlersN1218NQ! Hope you enjoy a lot your stay here in Madrid with us! Sounds great the plans you did during those days. So did you like your room? Its true that some guests prefers inward room to be more quiet and peacefull, but believe me, both of them have being roformed and everything is new and similar....

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: €80 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
Reservation Options:
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Hotel Style:
#81 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
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Questions? Get answers from Novotel Madrid Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room windows faced a wall, no natural light. Be wary of that”
 of 5 bubbles 367evanp, 18 Feb 2017 | Read review
“ask for a room over looking the court yard entrance”
 of 5 bubbles linniejb, 7 Feb 2017 | Read review
“good quality price”
 of 5 bubbles digitalom, 30 Jan 2017 | Read review
“Many rooms have only small windows with no view other than the hotel.”
 of 5 bubbles og84, 23 Jan 2017 | Read review
“6104 - room on high floor nice & no street noise”
 of 5 bubbles Lauraloxter, 1 Jan 2017 | Read review
5 of 5