We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo Madrid - Gran Via

Traveller (666)
Room & Suite (313)
Dining (64)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Feel the buzz of Spain’s capital city at Hotel Indigo Madrid – Gran Via. Giant murals of our most iconic landmarks and warm colors adorn our bespoke rooms, where generous windows showcase stunning views. Here’s your own oasis in the heart of the city, with plump velvet sofas, rain showers and luxe toiletries for utter relaxation. Take a cooling dip in our rooftop infinity pool, and linger over a perfectly mixed cocktail as the sun sets over Madrid’s rooftops. Our superfast WiFi connects you with reality in seconds. Discover our city’s art heritage at the Prado Museum and hang out in pavement cafes in Plaza Mayor. Indulge in contemporary tapas and fine wines at our El Gato Canalla bistro, or step from our hotel onto Madrid’s fashion-forward Gran Via to lose yourself in hip late-night bars.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
660Restaurantswithin 0.5 km
182Attractionswithin 0.5 km
Neighbourhood
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Read more
See all nearby hotels
1,086Reviews
1,007Photos
55Q+A
86Room tips
Traveller rating
  • 553
  • 383
  • 101
  • 31
  • 19
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This hotel is worth a recommendation. Great price/quality value. Very nice room with a good bed, good airconditioning & nice bathroom. The hotel is in the centre of Madrid so you can walk to most places to see etc. Very good breakfast. I recommend this hotel
Read more
Booked this hotel on the basis it had leisure facilities such as the sky terrace and rooftop pool! Upon arrival at the hotel I was informed that both those facilities were closed due to renovations! Given it was 25 degrees I was very much looking forward to using the pool so
Read more
Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 3 days ago
Dear tockico, First of all, thank you so much for taking time to write your opinion about your recent stay in our hotel. We apologize if your stay was not so good as you expected. In our official website is informed about the swimming pool opening (every year opens in May until September) and renovation. I am sorry if you felt you were not informed about that. We apologize about the noise. Our renovation answer to needs that our guest have been requested and we tried to satisfied. We work everyday to get a minimal disruption to guest comfort as works are limited to daylight hours. Thanks again for taking the time dropping this lines and hopefully see you in a near future. Kind regards, Natalia Campos Sales Department
Read more
Although the rooftop was closed, the hotel indigo was very good for a couple of nights stay in a nice location in Madrid. After being woken at 7am by drilling and banging, the lovely female concierge went above and beyond expectations. She moved us to a quieter room, which was
Read more
Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 2 weeks ago
Dear E5516BKlouiseh, Thank you for taking the time to share your experience after your recent stay with us at Hotel Indigo Madrid. We are very proud to know you loved our hotel and our friendly staff; I am thrilled to learn that we are always able to leave a positive impression, the team will be delighted. We all look forward to having another opportunity to welcome you back to the hotel in the near future. Kind regards,
Read more
Great stay from beginning to end. Yes, it is tucked down an alley, but it is in a GREAT area on Gran Via near shopping/restaurants/theatres. The area is extremely safe and there are TONS of great restaurants in a 3 block radius. There are Metro stops (bus and train) nearby.
Read more
Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 3 weeks ago
Dear heyjudej, Thank you so much for your lovely review about your last stay in our hotel . It is a pleasure to know you had a great stay thanks to our great location, clean rooms, and helpful staff. We will be happy to welcome you if you decide to come back Madrid. Have a lovely day, Kind regards, Natalia Campos
Read more
The staff couldn't recommend any restaurants, the roof top was closed, our room was small and felt like a dungeon. The sun was completed hidden. The kitchen closes at 11, which is very early in Spain. The pictures online make this place look luxurious. I can't believe I was
Read more
Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 4 weeks ago
Dear senior A, Thank you for sharing your detailed and honest feedback with us. We sincere apologies for the uncomfortable stay. We appreciate your patience with our enovation open roof terrace during the winter. Warmest Regards,
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Guest room
Suite
Guest room
Guest room
Suite
PreviousNext
12345663
I am a Spire member and my status was recognised and I was upgraded. The higher the floor the better partly for the renovation works outside but mainly for the general noise of Madrid.
2 votes
Show all answers
Is there a club lounge for IHG members?
no there’s not
0 votes
Show all answers
Is there a hairdryer in the basic rooms? Thank you.
Yes there is a hairdryer in the rooms.
1 vote
Show all answers
Is there a hairdryer in the basic rooms? Thank you.
yes it is.
0 votes
Show all answers
hello. do your rooms have hairdryers please?
Yes
0 votes
Show all answers
PreviousNext
12345611
"Located down an alley; no great views. Gran Via area is for nightlife, theatre, restaurants, shopping, etc."
"Pay a little more and get a street view."
"High floor 'superior' room with '09' floor plan"
"High Floor not overlooking Gran Via"
"as high as possible. Top floors."
PreviousNext
12345618
PRICE RANGE
US$125 - US$320 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridGran ViaPalacioCentro
NUMBER OF ROOMS
85
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing