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Hotel Indigo Madrid - Gran Via

Traveller (666)
Room & Suite (313)
Dining (64)
Certificate of Excellence


Certificate of Excellence
Feel the buzz of Spain’s capital city at Hotel Indigo Madrid – Gran Via. Giant murals of our most iconic landmarks and warm colors adorn our bespoke rooms, where generous windows showcase stunning views. Here’s your own oasis in the heart of the city, with plump velvet sofas, rain showers and luxe toiletries for utter relaxation. Take a cooling dip in our rooftop infinity pool, and linger over a perfectly mixed cocktail as the sun sets over Madrid’s rooftops. Our superfast WiFi connects you with reality in seconds. Discover our city’s art heritage at the Prado Museum and hang out in pavement cafes in Plaza Mayor. Indulge in contemporary tapas and fine wines at our El Gato Canalla bistro, or step from our hotel onto Madrid’s fashion-forward Gran Via to lose yourself in hip late-night bars.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals


Full view
100Great for walkers
Grade: 100 out of 100
660Restaurantswithin 0.5 km
182Attractionswithin 0.5 km
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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86Room tips
Traveller rating
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Popular mentions
This hotel is worth a recommendation. Great price/quality value. Very nice room with a good bed, good airconditioning & nice bathroom. The hotel is in the centre of Madrid so you can walk to most places to see etc. Very good breakfast. I recommend this hotel
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Booked this hotel on the basis it had leisure facilities such as the sky terrace and rooftop pool! Upon arrival at the hotel I was informed that both those facilities were closed due to renovations! Given it was 25 degrees I was very much looking forward to using the pool so
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Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 3 days ago
Dear tockico, First of all, thank you so much for taking time to write your opinion about your recent stay in our hotel. We apologize if your stay was not so good as you expected. In our official website is informed about the swimming pool opening (every year opens in May until September) and renovation. I am sorry if you felt you were not informed about that. We apologize about the noise. Our renovation answer to needs that our guest have been requested and we tried to satisfied. We work everyday to get a minimal disruption to guest comfort as works are limited to daylight hours. Thanks again for taking the time dropping this lines and hopefully see you in a near future. Kind regards, Natalia Campos Sales Department
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Although the rooftop was closed, the hotel indigo was very good for a couple of nights stay in a nice location in Madrid. After being woken at 7am by drilling and banging, the lovely female concierge went above and beyond expectations. She moved us to a quieter room, which was
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Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 2 weeks ago
Dear E5516BKlouiseh, Thank you for taking the time to share your experience after your recent stay with us at Hotel Indigo Madrid. We are very proud to know you loved our hotel and our friendly staff; I am thrilled to learn that we are always able to leave a positive impression, the team will be delighted. We all look forward to having another opportunity to welcome you back to the hotel in the near future. Kind regards,
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Great stay from beginning to end. Yes, it is tucked down an alley, but it is in a GREAT area on Gran Via near shopping/restaurants/theatres. The area is extremely safe and there are TONS of great restaurants in a 3 block radius. There are Metro stops (bus and train) nearby.
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Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 3 weeks ago
Dear heyjudej, Thank you so much for your lovely review about your last stay in our hotel . It is a pleasure to know you had a great stay thanks to our great location, clean rooms, and helpful staff. We will be happy to welcome you if you decide to come back Madrid. Have a lovely day, Kind regards, Natalia Campos
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The staff couldn't recommend any restaurants, the roof top was closed, our room was small and felt like a dungeon. The sun was completed hidden. The kitchen closes at 11, which is very early in Spain. The pictures online make this place look luxurious. I can't believe I was
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Response from Natalia C, Sales Department at Hotel Indigo Madrid - Gran Via
Responded 4 weeks ago
Dear senior A, Thank you for sharing your detailed and honest feedback with us. We sincere apologies for the uncomfortable stay. We appreciate your patience with our enovation open roof terrace during the winter. Warmest Regards,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Guest room
Guest room
Guest room
I am a Spire member and my status was recognised and I was upgraded. The higher the floor the better partly for the renovation works outside but mainly for the general noise of Madrid.
2 votes
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Is there a club lounge for IHG members?
no there’s not
0 votes
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Is there a hairdryer in the basic rooms? Thank you.
Yes there is a hairdryer in the rooms.
1 vote
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Is there a hairdryer in the basic rooms? Thank you.
yes it is.
0 votes
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hello. do your rooms have hairdryers please?
0 votes
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"Located down an alley; no great views. Gran Via area is for nightlife, theatre, restaurants, shopping, etc."
"Pay a little more and get a street view."
"High floor 'superior' room with '09' floor plan"
"High Floor not overlooking Gran Via"
"as high as possible. Top floors."
US$125 - US$320 (Based on Average Rates for a Standard Room)
SpainCommunity of MadridMadridGran ViaPalacioCentro
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