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Hotel Eurostars Plaza Mayor

Calle del Doctor Cortezo 10, 28012 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (320)
Room & Suite (140)
Dining (48)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#181 of 479 hotels in Madrid
The Eurostars Plaza Mayor is located in the buildings that formerly housed the famous Fronton Madrid (sports arena); two buildings of seven floors each which contain 92 excellent, design rooms fitted with the latest technology and decorated with fine materials such as genuine stonework and ceramic mosaic tiles. One of our biggest surprise is the breakfast room, located on the seventh floor, from where a delightful panoramic view of Madrid rooftops can be enjoyed. There is also a romantic, outdoor terrace.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast buffet
Nightclub / DJ
Rooftop terrace
Baggage storage
24-hour check-in
24-hour front desk
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish


Full view
100Great for walkers
Grade: 100 out of 100
976Restaurantswithin 0.5 km
248Attractionswithin 0.5 km
813Reviews14Q+A46Room tips
Traveller rating
  • 303
  • 385
  • 91
  • 19
  • 15
Time of year
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  • English
Popular mentions
Suzi197 wrote a review Apr 2020
London, United Kingdom347 contributions253 helpful votes
Stayed one night to visit the old city. Misinformation given at check in by receptionist,advising of free guided tour of the old city @5pm. This we found not to be the case,nothing in English until the next day,when we were due to leave. Poor start,and to top that there was building work in the bar,restaurant and lounge areas,none were available. Dusty entrance and lift. Cold corridors,and thermostat in room did not work. Big bathroom,small shower,basin etc,a refurb on a budget! Poor view,inspite of other rooms being available,we were allocated at the the back with a noisy neighbour,every toilet flush could be heard...!! Average breakfast,awful coffee. Best bit the location to the old city,but no restaurants / bars around the hotel open. All in all disappointing,nothing offered in way of an apology,they even tried to charge us double for the parking..... Look out when checking out!!!
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Date of stay: March 2020
2 Helpful votes
jefflhaslett wrote a review Mar 2020
San Diego, California1 contribution1 helpful vote
A very reasonably priced, clean and comfortable hotel. Walking in after dealing with the stresses of the city was always a relief. The staff was friendly and very professional. Helena was particularly gracious and welcoming.
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Review collected in partnership with Cancelon.com
Date of stay: March 2020
1 Helpful vote
Eamon H wrote a review Oct 2019
London, United Kingdom24 contributions3 helpful votes
Left today, arrived on Friday for the weekend. Im English. The place is in a great location and the rooms are of a good, modern, clean, standard. (average for the money). I had a slightly mixed experience. The check in was... average. Took forever, i didn't find anything out and i felt like i was a foreigner. Checking out made me think - "Yeah! - that's was what a check in/out experience should be like!" The check out was so friendly that i was charmed and asked them questions. The check in was so frosty that i just wanted it to end and get to my room. I didn't know there was a bar in the place till i left, Id have definitely had at least one drink a day if id have known that, plus id have been lots happier overall knowing that i could always head back for a drink at the end of the evening.
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Date of stay: October 2019
luis P wrote a review Oct 2019
Mount Pleasant, South Carolina27 contributions15 helpful votes
I’ve stayed at this hotel last weekend with my family and I left my headphones charging in the room. Those headphones were “lost” (the charger was in its place) and the hotel did not provide any help at all, on the contrary they were extremely rude and unhelpful. On top of that, at the lobby I was told that nobody would risk a job for some headphones. I am an experience traveller as you can check on my tripadvisor profile and this is the first time that something like this happens to me. My advise would be to not stay in this plase, but if you do so, please watch out for your belongings once you leave the room, because they might “disappear” and you will not receive any help at all.
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Date of stay: October 2019
Sleep Quality
Colm B wrote a review Oct 2019
Dublin, Ireland113 contributions69 helpful votes
Photos online are a bit deceptive - the room was tiny, just about enough room to walk around without walking into something. WiFi wasn't great, perhaps it was just my room though. Breakfast buffet was fine, I'll give them that. What might be a little offputting is that the top of the street seems to be where dozens of homeless congregate, so maybe for the solo traveller, be a little careful.
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Date of stay: October 2019
Trip type: Travelled on business
2 Helpful votes
US$76 - US$216 (Based on Average Rates for a Standard Room)
SpainCommunity of MadridMadridEmbajadores / Huertas / Centro
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Frequently Asked Questions about Hotel Eurostars Plaza Mayor
Which popular attractions are close to Hotel Eurostars Plaza Mayor?
Nearby attractions include Plaza Mayor (0.4 km), Five Mon-keys Escape Game (0.4 km), and Clue Hunter Madrid (0.3 km).
What are some of the property amenities at Hotel Eurostars Plaza Mayor?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Hotel Eurostars Plaza Mayor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Hotel Eurostars Plaza Mayor?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Eurostars Plaza Mayor?
Conveniently located restaurants include Ástor, Restaurante DCorazon, and Grama Lounge.
Is Hotel Eurostars Plaza Mayor located near the city centre?
Yes, it is 0.3 km away from the centre of Madrid.
Are any cleaning services offered at Hotel Eurostars Plaza Mayor?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Eurostars Plaza Mayor?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Eurostars Plaza Mayor?
Many travellers enjoy visiting Royal Palace of Madrid (1.0 km), Plaza Mayor (0.4 km), and Museo Cerralbo (1.5 km).
Is Hotel Eurostars Plaza Mayor accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.