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Petit Palace Lealtad Plaza

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#28 of 444 Hotels in Madrid
Certificate of Excellence
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Petit Palace Lealtad Plaza
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909 Reviews from our TripAdvisor Community

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There are newer reviews for Petit Palace Lealtad Plaza
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Showing 389: English reviews
Montreal, Canada
Reviewed 10 January 2017

Room was much smaller that I expected. Breakfast is good, front desk can help you easily with your questions, requests. The hotel is very clean. I would recommand. Just on the right hand side of the hotel, there is a restaurant , food and drink. I have been there many times, and the food and the service were just perfect....

Thank Sophia-Lea
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Sophia We are very much pleased to learn you have enjoyed your stay with us at the Hotel Petit Palace Lealtad Plaza. It is fantastic to read that you had such a wonderful time in the city thanks to our convenient location and helpful team. I do hope to see you again soon. Best Regards Tatiana Moya Hotel General...

Houston, Texas
Reviewed 4 January 2017 via mobile

The location was perfect! My room was clean, bedding very comfortable. Wifi good. I had room service, which was nice portions and very good. Many things to do, just a short walk. Short walk to the airport bus, roughly comes every 20 minutes. Metro and bus stops near. I walked to the hotel from the train station (roughly 1 mile)...

Thank Pamela B
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Pamela Thank you so much for your very sweet review and the beautiful pictures you have shared with the TripAdvisor comunnity. I do hope to see you all again soon. Best regards Tatiana Moya Hotel General Manager

Wellington, Florida
Reviewed 2 January 2017

This was the first time I visited Madrid, I went on vacations with my wife at the end of May. The room was small but very comfortable, the maids ensured it was clean all time. The receptionists were very friendly, patient and extremely helpful, we'll never forget Jose Gomez, we had the opportunity to spend more time with him and...

Thank AHV175
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thank you so much for staying with us at Petit Palace Lealtad Plaza on your last Madrid adventure. It is amazing great to see your overall experience was so good. Thank you for your compliments on our services, I am glad to see that the team and Mr. Gomez were able to make your stay extra-special, it makes...

Marshfield, Massachusetts
Reviewed 30 December 2016 via mobile

Location is everything! This hotel is in the museum district and right between El Retiro Park and the city center. Old Madrid is easily walked from this perfect little gem of a hotel. We enjoyed the cleanliness, helpful staff and don't skip the breakfasts! Two thumbs up for this hotel. We would definitely go back!

Thank MarvLes3
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thanks for this lovely review, it is amazing to read that you had such an awesome time with us recently and thank you for sharing your feedback to other travellers, as you say, once you stay at the Petit Palace Lealtad Plaza Hote, to enjoy the whole Experience, it is highly recommended not to skip the breakfast :)...

Barcelona, Spain
Reviewed 30 December 2016 via mobile

We use to come several times to Madrid each year and always stay in this hotel. Excellent in all aspects. The people are very polite, the Room perfect for Families and breakfast very complete. The hotel is walk near to the best museums in the center of Madrid. Near Cibeles, Sol, Neptuno, Atocha, Colón.

Thank Roberto M
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Roberto Thank you so much for choosing to spend New Year Eve with us! I am proud to read that the hotel is EXCELLENT in all aspects, specially I am really grateful about your kind Words about the team. I wish you all the best for the year ahead and we do hope to see you again very soon....

Red Bank, New Jersey
Reviewed 24 December 2016 via mobile

We stayed at the Petit Palace just before Christmas. The staff were extraordinary: so helpful and patient with my slow, uncertain Spanish. My daughter explained (in her perfect Spanish) that I was trying to practice. They were so kind and happy to help us in any way possible. We were able to park very close by for 19 EU a...

1Thank Melanie O
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Melanie Thanks so much for this most flattering review, it was a peasure to have your familiy as our guest. I hope to see you again soon and have the opportunity to practice your Spanish with us, even when we checked any of you need it at all :) We wish you a very happy New Year! Best regards...

A TripAdvisor Member
1 review
Reviewed 20 December 2016 via mobile

This is a really good hotel; a brilliant find. We only stayed a night but I would strongly recommend. Would advise booking on their website because there are lots off free things you will get even an I pad in some rooms. When looking at the pictures straight away I bagsyd the top bunk. The room they put us in...

Thank A TripAdvisor Member
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Lucy It is amazing to read your wonderful review!!! I am pleased to see how enjoyable your stay was, however it only a short one on this occasion. I hope that your family decide to come back soon because as a Nutella Lover I would love to show you another chocolate spread name Nocilla, a delicious local versión that...

Lehi, United States
Reviewed 20 December 2016

We had a great stay in Madrid. This hotel is located approx two blocks from the Prada Gallery which was one of the main reasons we went to Madrid. We could walk there in approx 5 minutes. The hotel was really nice and the staff were first class. They helped us book and print some of our other excursions and...

Thank Gary S
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Gary Thanks for sharing your fantastic Petit Palace Experience! We really appreciate the kind words about the service provided by the team and thank you again for the recommendation you have made to other future travelers. We wish you all the best for 2017. Best Regards Tatiana Moya Hotel General Manager

Auckland, New Zealand
Reviewed 20 December 2016

The room was quite nice but had a tiny bathroom. The hotel was very close to the Prado and the other main art museums. The breakfast is quite expensive, especially for what you're getting. There is no restaurant for lunch/dinner and room service, simply put, is disgusting. Also there is a lack of restaurants near by. Staff were quite friendly...

Thank Give-me-helpful-vote
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Guest Thank you so much for your time and thank you very much to sharing your feedback about your recent stay with us. I am pleased to hear that you liked the location and quality of our room, as you mentioned the hotel is very well located, close to the most important art museums in Madrid (only a short...

Bordeaux, France
Reviewed 19 December 2016

Excellent reception, smiling and qualified personnel. The room was very confortable and quiet! Location of the hotel was perfect. But the best of all was de breakfast!!!!! Amazing, varied and the best were all the different "healthy juices"

Thank lauraclarin
Tatiana M, Director General at Petit Palace Lealtad Plaza, responded to this review

Dear Laura "Merci beaucoup" for choosing to stay at our cozy hotel during your recent trip to Madrid. I am pleased to see you had the opportunity to enjoy our breakfast, we do always recommend it to our guest because as you mentioned it has an amazing variety of products. I am proud to read your extremely kind words about...

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Recently opened elegant hotel in the exclusive Paseo del Prado, near Bolsa of Madrid Building, Plaza Neptuno and a few minutes walking from the Prado Museum and Retiro Park. Located in an old reformed buiding. It was built in the early nineteenth century. All rooms are equipped with Free Wifi in all hotel. Free tablets on request.The hotel has 71 elegant rooms spread over five floors and one completely equipped apartment with kitchen include. All rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). In the restaurant of the Hotel Petit Palace Lealtad Plaza offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy.The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. ... more   less 

Additional Information about Petit Palace Lealtad Plaza

Address: Calle Antonio Maura 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado , Retiro
Price Range: €107 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Lealtad Plaza 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#20 Family Hotel in Madrid
#22 Luxury Hotel in Madrid
#42 Romantic Hotel in Madrid
#93 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Lealtad Plaza staff and other travellers.
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Questions? Get answers from Petit Palace Lealtad Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 1st floor room had higher ceiling. I was offered front viewed room for 20 euros a night, not taken as we were out until dark.”
 of 5 bubbles dannyw111, 21 Jan 2017 | Read review
“It's better if the room doesn't have a window to the patio.”
 of 5 bubbles Bellabella29, 12 Jan 2017 | Read review
“The room on the courtyard should be more quiet. Mine was extremely quiet. The street of the hotel is quite quiet.”
 of 5 bubbles Sophia-Lea, 9 Jan 2017 | Read review
“We were on the third floor with a balcony that overlooked the street. Room was quiet at night but active during the day.”
 of 5 bubbles U9345UZgarys, 20 Dec 2016 | Read review
“Don't rely on the room service”
 of 5 bubbles skihugo, 14 Dec 2016 | Read review
5 of 5