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Petit Palace Lealtad Plaza

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#28 of 445 Hotels in Madrid
Certificate of Excellence
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Petit Palace Lealtad Plaza
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903 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Reviewed 3 days ago NEWvia mobile

This hotel is close to the El Prado museum and all the nice shops and restaurants. The rooms are clean and perfect for a family of four (children have their own bunk bed). We didn't try the restaurant since there were many options around the block.

Thank Ric_Las_Haradas
Reviewed 1 week ago

We have stayed here a couple of times and will hopefully stay again. We love the location. Central but quiet with the park on one side and a short but pleasant walk into the busier city areas on the other. It is also well situated for the airport bus with a stop a minute's walk away. The rooms are nicely...

Thank Iain P
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Iain Thanks for taking the time to provide this great feedback, the whole team is really happy to see that one more time you enjoy your time with us and in Madrid. Hope to see you again in the near future!! Best Regards Tatiana Moya Hotel General Manager

New York City, New York
Reviewed 2 weeks ago

Very nice hotel a short walk from historic Madrid and the Prado and Thyssen. Quiet street in a very upscale neighborhood though walkable to everywhere. While a historic building, public areas and rooms are creative and modern. Not traditional decor at all. The desk staff were extremely helpful with recommendations to go beyond tourist areas and experience real Madrid. Our...

Thank 10001NYC
Laura O, Front Desk Manager at Petit Palace Lealtad Plaza, responded to this review

Dear 10001NYC, First of all, thank you for choosing Petit Palace Lealtad for your stay in the city. We are so happy to read that the excellent location of the hotel allowed you to enjoy Madrid! Also that the staff were helpful as you expected, we work hard every day to make our guests feel at home. We hope to...

Chicago, Illinois
Reviewed 2 weeks ago

Loved the Petit Palace Lealtad Palaza! Nice, clean hotel in a safe neighborhood. Vanesa and Laura at reception were fantastic - so helpful! The flavored water in the evening and complimentary bottles of water in the morning were a nice touch. You can rent wifi hot spots to take with you during your stay but keep in in mind they...

Thank Mindy N
Laura O, Front Desk at Petit Palace Lealtad Plaza, responded to this review

Dear Mindy N, First of all, thank you for choosing our hotel and for sharing your nice comments about your last experience. We are very happy to know you had a lovely time with us, and thank you for your comments about the team. We hope to see you again. Best Regards,

Reviewed 3 weeks ago via mobile

This hotel is one of these with few services... No restaurant, no cafeteria, NO GYM. There is a saloon very nice, with three or four sofas... but this is all. They offered a meeting room (business) which was pretty small, hardly natural light (although they offered as this), beamer old (not focusing properly, fuzzy). Room very COLD, with bunk beds...

Thank ruselfa
Tatiana M, Front Desk Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Ruselfa, Thank you for your time, we value all our guests comments both positive and negative in order to improve and pave the way forward. Unfortunately due to the size of the hotel we are unable to offer our guests a full restaurant service, but we do recommend to all our guests that our delicious healthy and recently improved...

Bath, United Kingdom
Reviewed 4 weeks ago

Spacious standard room with no outside view. Bed is firm but comfortable. The power shower was very good (no bath which we don't need). Good heating as most nights were below zero. There was no kettle or coffee machine in the room (otherwise 5 stars), slippers but no robes. The self-service breakfast was very good with healthy options such as...

1Thank Danny W
Laura O, Front Desk Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Danny W, We really appreciate your review. Thanks for having choose Petit Palace Lealtad for your stay in Madrid. We are glad to know you had a great time with us, and enjoyed our breakfasts as you mention we have many healthy options such as detox drinks, oat milk, soya milk, non-sugary cereals, seeds, nuts, fresh fruits and fresh...

Reviewed 5 weeks ago via mobile

A wonderful hotel in a refurbished older apartment building. Receptionist was so friendly and helpful--a great relief after a long day of travel. Room was immaculate. Most comfortable bed of my partner's and my week-long vacation. It's a small thing but the wifi was fast and we had full reception in our room. Unusually for a hotel buffet breakfast, the...

Thank Robert R
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Robert Thanks so much for taking the time to post your Petit Palace Experience. We are really glad to hear that we you found our beds the most comfortable once during your vacation and your nice words about our breakfast, this means a great deal to us! I do hope to see you again soon. Tatiana Moya Hotel General...

Dallas, Texas
Reviewed 12 January 2017

The location is great, close to everything but not as noisy. Great small hotell. But the best thing about is its stavaff. Starting with Luis Gomez always attentive, professional and friendly. And Laura and Vanessa alwys smiling and helpful! If you want to be pampered at the friendliest and nicest hotel in Madrid, visit the Lealtad Plaza Hotel.

Thank Bellabella29
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear BellaBella29 Thank you so much for this lovely review following your recent stay with us, I am so glad you to see that you decided to come back to your Spanish home :), and once again you had a great experience with us. To be honest, as a General Manager, I could not be more grateful to my wonderful...

Montreal, Canada
Reviewed 10 January 2017

Room was much smaller that I expected. Breakfast is good, front desk can help you easily with your questions, requests. The hotel is very clean. I would recommand. Just on the right hand side of the hotel, there is a restaurant , food and drink. I have been there many times, and the food and the service were just perfect....

Thank Sophia-Lea
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Sophia We are very much pleased to learn you have enjoyed your stay with us at the Hotel Petit Palace Lealtad Plaza. It is fantastic to read that you had such a wonderful time in the city thanks to our convenient location and helpful team. I do hope to see you again soon. Best Regards Tatiana Moya Hotel General...

Houston, Texas
Reviewed 4 January 2017 via mobile

The location was perfect! My room was clean, bedding very comfortable. Wifi good. I had room service, which was nice portions and very good. Many things to do, just a short walk. Short walk to the airport bus, roughly comes every 20 minutes. Metro and bus stops near. I walked to the hotel from the train station (roughly 1 mile)...

Thank Pamela B
Tatiana M, General Manager at Petit Palace Lealtad Plaza, responded to this review

Dear Pamela Thank you so much for your very sweet review and the beautiful pictures you have shared with the TripAdvisor comunnity. I do hope to see you all again soon. Best regards Tatiana Moya Hotel General Manager

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Recently opened elegant hotel in the exclusive Paseo del Prado, near Bolsa of Madrid Building, Plaza Neptuno and a few minutes walking from the Prado Museum and Retiro Park. Located in an old reformed buiding. It was built in the early nineteenth century. All rooms are equipped with Free Wifi in all hotel. Free tablets on request.The hotel has 71 elegant rooms spread over five floors and one completely equipped apartment with kitchen include. All rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI, hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). In the restaurant of the Hotel Petit Palace Lealtad Plaza offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy.The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. ... more   less 

Additional Information about Petit Palace Lealtad Plaza

Address: Calle Antonio Maura 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado , Retiro
Price Range: €103 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Lealtad Plaza 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#20 Family Hotel in Madrid
#22 Luxury Hotel in Madrid
#42 Romantic Hotel in Madrid
#93 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Lealtad Plaza staff and other travellers.
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Questions? Get answers from Petit Palace Lealtad Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 1st floor room had higher ceiling. I was offered front viewed room for 20 euros a night, not taken as we were out until dark.”
 of 5 bubbles dannyw111, 21 Jan 2017 | Read review
“It's better if the room doesn't have a window to the patio.”
 of 5 bubbles Bellabella29, 12 Jan 2017 | Read review
“The room on the courtyard should be more quiet. Mine was extremely quiet. The street of the hotel is quite quiet.”
 of 5 bubbles Sophia-Lea, 9 Jan 2017 | Read review
“We were on the third floor with a balcony that overlooked the street. Room was quiet at night but active during the day.”
 of 5 bubbles U9345UZgarys, 20 Dec 2016 | Read review
“Don't rely on the room service”
 of 5 bubbles skihugo, 14 Dec 2016 | Read review
5 of 5