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See all 441 hotels in Madrid

Hotel Urban

2,078 reviews
#22 of 441 Hotels in Madrid
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Traveller (711)
Room & Suite (392)
Dining (118)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“glass bar”(110 reviews)
“duplex room”(37 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Hotel Urban
Special Offer: 15% discount
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Reviews (2,078)Write a Review
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776
305
87
33
11
Show reviews that mention
All reviewsglass barduplex roomfree glass of champagnegreat hotelroof top poolcool hotelstar hotelturn down servicemodern designperfect locationthe ground floorwalking distancereception staffplaza mayorpuerta del solcity breakprado museum
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1 - 5 of 1,212 reviews
Reviewed 1 week ago

The location of this hotel is perfect. A 5 minute walk & you are in the centre of Madrid Lots of restaurants and the famous Cardamomo club for Flamenco only round the corner. The hotel has great feel & culture, exceptionally friendly staff, excellent hotel...More

Thank John C
Response from Hotel-cmanager, Deputy manager at Hotel UrbanResponded 1 week ago

Dear John, Thank you so much for the positive review. We are so pleased to know that you had a wonderful stay at Hotel Urban. We are indeed located in the heart of Madrid, and close to many incredible tourist destinations like the Puerta del...More

Reviewed 1 week ago

Location cannot be more perfect. You are in the center of it all! Plaza de Sol is a 5 minute walk and there are lots of restaurants and bars in the area which is fantastic! Hotel is beautiful. Glass bar is also very cool. The...More

Thank Vanessa L
Response from Hotel-cmanager, Deputy manager at Hotel UrbanResponded 1 week ago

Dear Vanessa, Thank you for taking time to share such an excellent rating and a valuable review. We are pleased to know that you had a wonderful holiday during your stay at Hotel Urban. As you have already mentioned we are indeed located, in one...More

Reviewed 1 week ago

very friendly staff, excellent hotel and facilities. Rooms are nice and well equipped. Breakfast was of high quality. In Hotel a one Michelin star is located. Hotel contains it's own museum of art from Papoua New Guinea. Only a few minutes walk to musea and...More

Review collected in partnership with this hotel
Thank Ludo V
Response from Hotel-cmanager, Deputy manager at Hotel UrbanResponded 1 week ago

Dear Ludo, Thank you for taking time to share such an amazing review. We appreciate it. We are so pleased to know that your recent stay Hotel Urban has been a wonderful one. We are indeed perfectly located in the heart of Madrid, and close...More

Reviewed 3 weeks ago via mobile

I stayed at this hotel just before Christmas. This is a great luxury hotel with an amazing style. I stayed in a large room. The room was a bit dark because it looked into the patio. That was OK because I asked for a quiet...More

1  Thank mathew2055
Response from Hotel-cmanager, Deputy manager at Hotel UrbanResponded 3 weeks ago

Dear Mathew, Thank you so much for such an amazing review. We are delighted to know that your recent stay at Hotel Urban has been wonderful. Thank you for complimenting our decor, the service, and the room. It's nice to know that the room was...More

Reviewed 4 weeks ago via mobile

The hotel is in the center and very easy to walk around and to other location...very convenient. Hotel and service was beautiful and helpful friendly staffs. Room was clean and nice, quite ... they even prepared a small sofa bed for my daughter. We will...More

Thank Nguyet P
Response from Hotel-cmanager, General Manager at Hotel UrbanResponded 4 weeks ago

Dear Nguyet, Thank you for such an amazing review. We are delighted to know that your recent stay with your daughter at Hotel Urban was a wonderful one. We are indeed in the best location, in the heart of Madrid, and close to many incredible...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$208 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#17 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$208 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#17 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
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Traveller (711)
Room & Suite (392)
Dining (118)
Pool & Beach (45)
Hotel & Grounds (523)
Bathroom (45)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
Ask a question
Sally F
9 September 2017|
AnswerShow all 3 answers
Response from Felipe T | Property representative |
Dear Sally F, Thank you for contacting us although this is not the best way to do it. We already have your enquiry and we will provide you a twin room. A side of that just let you know that our well-known restaurant... More
1
Vote
Google Translation
L6953YVpaull
28 August 2017|
AnswerShow all 4 answers
Response from Anteros916 | Reviewed this property |
I'm not sure about Christmas and New Year's Eve dinner... The breakfast buffet spread was quite nice. Although I did not partake in it. I took my breakfast outside the hotel. There are quite a number of available options... More
1
Vote
Gina B
10 April 2017|
AnswerShow all 2 answers
Response from Felipe T | Property representative |
Dear Gina, We do not allow non-guests to use our pool but you can go to the terrace and use our bar. Best
0
Votes
Google Translation
Room Tips
"Superior rooms come in different sizes - ask for one of the bigger rooms"
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"Rooms and suites on higher floors (5 and 6) have nicer city views"
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"Book it. You’ll love your stay."
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"Corner suite and room next to it (407-408?) were very quiet"
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