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Petit Palace Opera

TripAdvisorUS$212*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$243*
US$212*
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US$218*
US$217*
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Petit Palace Opera
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876 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Wisbech, United Kingdom
Reviewed 2 days ago NEW

Overall hotel good. Position excellent. Breakfast good. When I paid bill on leaving I used a card denominated in euros. The bill was in euros. We double checked that we would be paying in euros. The card reader display came up in euros. The receipt came out of the machine. The receptionist immediately clipped it to the bill, folded it...

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Thank Angela N
Reviewed 3 days ago NEWvia mobile

Stayed for 3 nights at Petit Palce Opera while visiting Madrid. The hotel is in a great location . Near to the Real palace , cathedral and other amazing sites. Located on a pedestrianised street with great little shops , cafes and restaurants. The hotel itself is very clean , compact and has everything you need for a short stay.

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Helpful?
Thank London216
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear guest; Thank your for your interest and for your nice review about your stay. We are more tan happy Reading your nice words about our hotel and our staff and hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Front desk manager.

Edinburgh, United Kingdom
Reviewed 1 week ago

This hotel is situated slap bang in the middle of Madrid and all major city attractions are within easy walking distance. The hotel is clean the beds are comfy and the staff friendly. The buffet breakfast has a wide range and the hotel tells you when the quiet times are which worked well. Free fast wifi in all areas

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Helpful?
Thank Richard S
Trinidad L, Front dek manager at Petit Palace Opera, responded to this review

Dear Richard; Thank you so much for making us so happy today reading your lines about your stay. Thank you for your nice words about our staff. I hope to be able to welcome you back. Warm regards. Trinidad Lopez. Front desk manager.

Fribourg, Switzerland, Europe
Reviewed 3 weeks ago

This hotel is really nice, good location directly on the center but not noisy. The beds are very comfortable. We had a sextuple room and it was very spacious. The breakfast is delicious and until 10.30 am.

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Helpful?
Thank daisyperritaz
MartaHoyosPascual, General Manager at Petit Palace Opera, responded to this review

Dear Daisyperritaz; Thank you very much to share your opinion about our hotel after your recent stay with us. We are very glad to know that our location, our rooms, our beds and our breakfast was according your expectation. Hope to have the opportunity to host you again very soon. Best Regards Marta Hoyos

Carrowmore-Lacken, Ireland
Reviewed 4 weeks ago

Great location in centre of Madrid, staff very friendly, spotlessly clean with comfortable beds! What's not to like? Would definitely recommend a visit, few minutes walk from Metro which takes you to airport!

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Helpful?
Thank Jac J
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear Jac; Thank you for your reservation and for sharing your nice words about your stay in our hotel. We are more tan happy knowing we were part of a great experience and you will recomend our hotel. I hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Front desk manager.

Westport, Connecticut
Reviewed 17 April 2017

We stayed in this hotel as a family of 5. We were able to enjoy what Madrid has to offer within minutes. The hotel is on a busy pedestrian street, but a public parking garage with plenty of parking spaces is just one block away. Easy for road tripper.

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Helpful?
Thank Cliff W
Trinidad L, Front dek manager at Petit Palace Opera, responded to this review

Dear Cliff; Thank you for your reservation and for your lovely review about your stay. We do really apreciate your comments and hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Front desk manager

Lima, Peru
Reviewed 12 April 2017

Petit hotels are making the things very good. I was in two of them in this my last visit to Madrid. The Savoy Alfonso XII and this one. Let's star. Location: Great, just some blocks from the Sol Square. And if you have a room with street view and balcony you can see the bell and clock of the Square!...

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Helpful?
Thank TheLastPatrician
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear guest; Thank you for your lovely words about your stay in our hotel. Thank you for your mention to our staff, specially to my colleague Julita. We are more than happy knowing you enjoied your stay and will be back at Petit Palace again. I hope to have the joy of welcome you back very soon. Warm regards. Trinidad...

Reviewed 23 March 2017 via mobile

We stayed at Petit Palace Arenal for 3 nights and loved every minute of it. The staff were brilliant and the family room was excellent. Spacious and clean with a lovely balcony overlooking Calle del Arsenal. One of our sons was celebrating his 13th birthday and the staff made a real effort to make him feel special. From the happy...

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Helpful?
Thank Chris F
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear Chris; Thank you for your review about your stay in our hotel. We all are so happy reading we were part of a memorable experience. Thank you for your nice words about my colleagues in our different areas. We hope to be able to welcome you back very soon. Warm regards. Trinidad Lopez. Front desk manager.

Reviewed 15 March 2017 via mobile

I visited here over a weekend 10th-13th March with my partner. At first the hotel doesn't look too much on the outside. Looks clean but nothing to grab your attention right away. However, the location of this hotel is perfection. It's a two minute walk from the Plaza Mayor, which has great tapas restaurant and bars. The hotel is very...

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Helpful?
Thank PDC2292
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear guest; Thank you so much for your interest and for your nice review about our hotel. We are very happy knowing you enjoied your stay and our hotel war part of a great experience in Madrid. I hope to be able to welcome you back again very soon. Warm regards. Trinidad Lopez. Front desk manager.

Reviewed 14 March 2017 via mobile

A perfect little find! Myself and my partner stayed here for 2 night while touring the city and going to watch the football. The location of this hotel is perfect and just a 20 minute drive from the airport costing €30 by taxi. There is some maintenance work on the metro so one of the main lines isn't in use....

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1Thank _katielouisee
Trinidad L, Front desk manager at Petit Palace Opera, responded to this review

Dear guest; Thank you for being so kind with your review about your stay with us. We are more tan happy knowing we were part of a great experience. I hope to be able to welcome you back very sopn. Warm regards. Trinidad Lopez. Front desk manager.

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05/06/2017 06/06/2017
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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort. Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, press, breakfasts. ... more   less 

Additional Information about Petit Palace Opera

Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly Petit Palace Arenal)
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: €78 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Opera 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
High Tech Petit Palace Arenal Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Opera staff and other travellers.
15 questions
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Greenville, South Carolina
11 months ago
Western Ireland, Ireland
over a year ago

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Questions? Get answers from Petit Palace Opera staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of hotel or front if on 3 floor or above”
P9434BCrichards, 17 May 2017 | Read review
“Normally rooms in the sides are the best, this is not an exception. The balcony is great.”
TheLastPatrician, 12 Apr 2017 | Read review
“A room facing the street is a plus, never mind the "noise".”
, 4 Jan 2017 | Read review
“Highest floor on the back side when you are a light sleeper or bring ear plugs ;-)”
  • Calle Arenal during December. The xmas lights do go out late in the evening.
RudyvWest, 19 Dec 2016 | Read review
“Behind the Sun Plaza”
880carolh, 23 Oct 2016 | Read review
5 of 5
TripAdvisor
US$212* /night
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Booking.comUS$218
Hotwire.comUS$217
CancelonUS$243
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Prices are for 1 room, 2 adults
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