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Petit Palace Opera

1,029 reviews
#140 of 441 Hotels in Madrid
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Traveller (245)
Room & Suite (302)
Dining (80)
Overview
  • Excellent30%
  • Very good43%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Concierge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,029)Write a Review
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85
101
43
23
18
Show reviews that mention
All reviewsgreat locationcalle arenalpedestrianised streetplaza mayorbathroom doorcentral locationhear noisedel solnice roomsair conditioningbunk bedsperfect hotelsmall balconyshort staywithin walking distancefamily roomon foot
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1 - 5 of 270 reviews
Reviewed 3 days ago via mobile

Excellent. Great location. The staff is very helpful and treat you as a family. The rooms are not that big, but the hitel is completely remodeled compare to others in the same area. Definitely the place to stay if tou visit Madrid and wantto be...More

Thank Delnuncar
Reviewed 5 days ago via mobile

The hotel is in a good location with shops along the street when you go out. Small lobby with a small sitting area right when you enter, good for 6 people. Our room was for three persons and it was ok. Not big , not...More

Thank ManilaMango
Reviewed 2 weeks ago

Perfect central location - we had rooms at the back which was quiet. I imagine that the front rooms may be a little noisy as Calle Arenal is a busy pedestrianised street at all times. The rooms and bathrooms were clean. I would have liked...More

Thank Erica T
Response from Ana S, General Manager at Petit Palace OperaResponded 1 week ago

Dear Erica, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to read that you were happy with our romos, our services and our buffet breakfast. Our guest’s satisfaction is...More

Reviewed 4 weeks ago

We stayed here for 4 nights. This hotel is in a great location, equally about 3 minutes walk either way to Opera or Sol stations. The room was a nice size, and the bed was very comfortable. There was plenty of wardrobe space and there...More

1  Thank Jules112
Response from Ana S, General Manager at Petit Palace OperaResponded 3 weeks ago

Dear Jules, Thank you very much for choosing Petit Palace Puerta Del Sol Hotel and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location and facilities. We work to satisfy our guests...More

Reviewed 4 weeks ago

This hotel exceeded my expectations, wonderful staff, great rooms, with comfy beds. Even though we shared a room with our adult daughter, everyone felt they had their own space. Very centrally located, clean and comfortable. The staff were fantastic and the breakfast was great, especially...More

Thank sharongeitz
Response from Ana S, General Manager at Petit Palace OperaResponded 4 weeks ago

Dear Sharon, We would like to thank you for taking the time to send us your comment about your experience in our hotel. It helps us to improve. We are pleased to know that we meet your expectations and that you were especially satisfied with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$94 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (245)
Room & Suite (302)
Dining (80)
Hotel & Grounds (172)
Bathroom (37)
Family and Play Areas (3)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
GiGi1979
21 September 2016|
AnswerShow all 4 answers
Response from Eduardo S | Reviewed this property |
No idea, very likely but contact the hotel concierge to ensure you get a balcony.
0
Votes
khm1012
3 June 2016|
AnswerShow all 6 answers
Response from REiranova | Reviewed this property |
ou can buy the breakfast during your booking or during check-in, but heads-up!!! compared with the prices of the infinite options nearby you better explore the area before paying for a breakfast at the hotel. There is a... More
0
Votes
CocoMaxWaterford
14 February 2016|
AnswerShow all 3 answers
Response from Eidhadi | Reviewed this property |
There is a small fridge located in the cupboard, mainly for drinks.
0
Votes
Room Tips
"Rooms at the back are undoubtedly quieter but you will sacrifice the view...."
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"street view would possibly be a better option as some look into the courtyard"
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"Ask for an off-street room"
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"I often speak to someone to be clear when I make a reservation."
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