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ILUNION Alcala Norte

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ILUNION Alcala Norte
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559 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Vancouver, Canada
Reviewed 30 October 2016

This hotel is a bit out of the way however it's easily accessible and a short walk from an underground stop. We travelled into Madrid during the days we were here and came back to the area for our evening meals. There are a number of restaurants in the area and there's also a very good restaurant in the hotel....

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Helpful?
Thank Annoyingly_Picky
Ilunion H, Gerente at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. We will continue working to improve. I am happy if you have enjoyed your stay. I'm glad you appreciates our staff. We note your impressions and will work to improve. I'm at your disposal Nieves Toro

Reading, Pennsylvania
Reviewed 29 October 2016

I spent five days/nights at this hotel on a recent business trip. I arrived very early (well before noon) after traveling overnight from the US and was very tired. Because I was so early I expected to leave my bags with the front desk and fend for myself for a few hours until check-in time. The hotel staff offered me...

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Helpful?
Thank mgtsystems
Spain
Reviewed 22 October 2016

The hotel has a lot of excellent facilities. Great value for money. The staff is so helpful and friendly. Good location, next to underground and bus station. You can park for free next to hotel as well.

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Helpful?
Thank AL B
Ilunion H, Gerente at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our good comunications, facilities and optimal value comfort/money. We will continue working to improve. I remain at your disponsal. Best regards. Nieves Toro

Alicante
Reviewed 26 September 2016

I booked this hotel as it was described as being close to the airport. This is true if you have a car - takes 20 minutes when there is absolutely no traffick, By Metro it is a minimum 45 minute and two changes to the nearest tube station and then a good 15 minute walk to the hotel. It is...

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Helpful?
Thank Ketan_G
Ilunion H, Gerente at ILUNION Alcala Norte, responded to this review

Dear Ketan Thank you very much for sharing your opinion. About our communications, let me explain that we have a metro station (Suances) 10 minutes walk from the hotel and a bus stop (Nº28) outside the hotel that takes you to the city center in 25 minutes.We note your impressions and will work to improve. I remain at your disponsal....

Torre de la Horadada, Spain
Reviewed 3 September 2016

4* hotel 4/5 miles outside Madrid centre, impressive place, rooms spacious and clean. Its the only 4* hotel I've stayed in that doesn't provide tea/coffee making facilities, but 4 free bottles of water in the room fridge (no mini bar). Reception helpful, cafe staff really nice, I ordered a coffee and was given 2 cakes with it, no charge. The...

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Thank TelIitAsitis
Reviewed 22 August 2016 via mobile

Our first reaction was lovely but it didn't last. The reception staff were very friendly and helpful. The breakfast wasn't as nice as we first thought. The only only hot food was scrambled egg and that was hit and miss,had to keep asking staff to fill it up. The toaster was only big enough for 4 slices of bread which...

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1Thank Chelle H
Ile-de-France, France
Reviewed 14 August 2016

a very relaxing room, large and super clean. Staff very helpful, even with changing reservation or adding an additionl night at the same best rate which is very rare. The kids were at ease and confort, which is rare for a triple room at that price. The bathroom also clean and relaxing. No hesitation when going next time to madrid....

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Helpful?
Thank abdekaderb
London, United Kingdom
Reviewed 12 August 2016 via mobile

The hotel is located in a business area, kind of far from everything but also well communicated by subway and bus. The area is really quiet at night. PROS: the room was clean and comfy, the staff was nice. CONS: The WiFi was a disaster, really poor connection and speed, one of the worsts I've ever seen in a hotel.

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Thank James A
Manchester, United Kingdom
Reviewed 7 August 2016 via mobile

We were visiting Madrid for the first time and were not sure what to expect from the hotel, but it was very good. Madrid is fairly expensive (poor exchange rate) but the hotel was very reasonable. On arrival reception was helpful, explained where we could get busses or taxis, professional. The room was spacious, very clean and comfortable. The bar...

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Helpful?
Thank Pip75
Ilunion H, Director General at ILUNION Alcala Norte, responded to this review

Dear Pip, Thank you very much for sharing your opinion and good rating. We continue working to improve. Thank you specially for your appreciation about our good comunications and helpfull, professional and "friendly" staff. I´m very gratefull if you have more coments o suggestions that can help us to improve. I remain at your disponsal. Manuel Jiménez.

London, United Kingdom
Reviewed 1 August 2016 via mobile

After reading some of the reviews I was a little bit worried that I had not chosen well. I need not of worried. This is half way between the airport and town centre. The staff are more than helpful, we asked at reception for numerous directions, places to eat etc and was given the most informative advice plus a map...

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Helpful?
Thank suzeb55
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. Thank you very much for the full review made about our hotel. We are fortunate to have customers like you. Customers who especially value the work of a whole team. Andrea is especially grateful and motivated by your words. Thank you very much for your words and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
ILUNION Alcala Norte is located in an expanding business area, next to the Juan Carlos I trade fair centre. ... more   less 

Additional Information about ILUNION Alcala Norte

Address: Calle San Romualdo 30, 28037 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: €59 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ILUNION Alcala Norte 4*
Number of rooms: 212
Reservation Options:
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Also Known As:
Confortel Alcala Norte Madrid
Confortel Alcala Norte Hotel Madrid
Hotel Style:
#11 Best Value Hotel in Madrid
#65 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from ILUNION Alcala Norte staff and other travellers.
7 questions
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Questions? Get answers from ILUNION Alcala Norte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's in an industrial area with residential around so our room, overlooking the street, was quiet night.”
 of 5 bubbles Annoyingly_Picky, 30 Oct 2016 | Read review
“They switched rooms for me easily on request, actually they suggested the changes and I appreciated them.”
 of 5 bubbles violanare, 4 Mar 2016 | Read review
“Bad hotel in a bad place”
 of 5 bubbles NndBelgrade, 16 Feb 2016 | Read review
“room 254 to rear overlooking courtyard”
 of 5 bubbles derekb710, 5 Nov 2015 | Read review
“Good for people on diet or for those who want to spend most of their time with sleeping.”
 of 5 bubbles 161lep, 25 Aug 2015 | Read review
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