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Petit Palace Madrid Aeropuerto Hotel

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656 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Valencia, Spain
Reviewed 2 days ago NEW

If you have an early-morning flight, this is the perfect hotel. The hotel is nice enough and nearby there are bars and restaurants. There is a shuttle to the airport. I paid 52 and the breakfast -very nice- was worth it. The room was nice. Obviously Barajas is not Barcelona or Madrid. This hotel is what you would expect, a...

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Thank pennock54
Washington, Virginia
Reviewed 2 days ago NEW

Location is good, the shuttle from the airport works fine and people at the front desk are courteous. However, the hotel is under staffed and poorly maintained, A/C did not work, no room service. I stayed in another Petit Palace hotel in Barcelona and had a fantastic experience and decided to book at the Petit Palace Madrid airport and had...

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Thank Joe6024
Neuville-sur-Oise
Reviewed 5 days ago NEWvia mobile

Was there for an exhibition at IFEMA. Well located and affordable hôtel. Shuttles were available for free to the show everyday. Anyway Bathroom needs renovation and deserves to be refreshed to be at level of a 4 stars.

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Thank Ahmed R
Modena, Italy
Reviewed 3 weeks ago

Super well equipped and very comfortable. Huge bathroom with amazing shower. Not any noise from other rooms nor from outside. Huge bed with plenty of pillows. Very clean and organized. Extra care for our pet who received a pet bed and bowl to make him more comfortable. Private parking easy to reach from the lift. Very very close to the...

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Helpful?
Thank CYWC
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

London, United Kingdom
Reviewed 31 January 2017

the rooms are very nice, clean and easy parking which cost 10 euros for 1 night the beds were pretty hard so not the best nights sleep, the breakfast was a very good buffet, the evening meal was ok although there were a lot of things missing from the menu it became quite a joke between us when he had...

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Helpful?
Thank sonyaclairelewis
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

Reviewed 24 January 2017 via mobile

I stayed one night in the hotel petit Palace. I called several times from the airport to get to talk to the reception to reserve the transfer. the hotel is good enough. staff very friendly. big room and comfortable bathroom. one big disappointment to me was the bed. the mattress was so hard i could not sleep all night and...

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Helpful?
Thank Amarilis C
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will take not of your review ,...

Hamburg, Germany
Reviewed 16 January 2017

A few minutes by the shuttle bus from the airport located. Clean and, provided you don't have room facing the street in front of the hotel, rather quiet place. Rooms need maintenance, especially bathroom. Unfortunately no in-house dining, need for a 5-10 min walk in the residential area. Satisfactory (good) but not 'very good' grade.

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Thank worldtraveller_ger
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Hradec Kralove, Czech Republic
Reviewed 13 December 2016

PROS + : Very comfortable free shuttle to and from the airport. Ladie drivers were very good at their work. Very nice and professional receptionist. Our flight was next day afternoon, so we could let our baggage at the reception and go to sightseeing :) Room was ok. There is a good wifi and delicious breakfast bufet. 4 stars from...

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Thank svihelovak
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager. jose.castillo@petitpalace.com

Adeje, Spain
Reviewed 8 December 2016

We stayed here overnight before our last journey home after a 3 week holiday to America. As you can imagine we were very tired, but check in was quick, the room lovely, and the bathroom great! The free shuttle to and from the airport is a bonus, and we did not have to wait long for it!

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Helpful?
Thank Heather-tenerife
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

Houston, Texas
Reviewed 14 November 2016 via mobile

We needed a hotel close to the airport and with free shuttle to and from the airport, this hotel fit the bill. We had an early morning check out and had paid for breakfast with the reservation. I informed the desk and they made us a to go breakfast. The room was comfortable and if the water is hot then...

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Helpful?
Thank Lee M
José Manuel C, Gerente at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Castillo Manager jose.castillo@petitpalace.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Petit Palace Madrid Aeropuerto is 5 minutes from Madrid-Barajas airport. It offers a free shuttle service with limited hours. Hotel amenities include a swimming pool and a seasonal outdoor terrace, gym and sauna access. Rooms include a laptop and free Wi-Fi is available in all areas. Rooms at the Madrid Aeropuerto have elegant modern decor and hardwood floors. They all include 26-inch LCD satellite TV, air conditioning/ heating, minibar and a free laptop safe. All bathrooms are fully equipped and include hydro-massage shower and toiletries kit. Guests can have a buffet breakfast and there is a coffee machine with varied pastries throughout the day, for an extra cost. The cafeteria and room service are available during limited hours. The hotel has covered parking for guests with special rates for longer stays, 3 meeting rooms with Internet access and two free Internet access points for clients. IFEMA Trade Fair Centre and Palacio de Congresos are just 5 km from the Petit Palace Madrid Aeropuerto. Alameda de Osuna Metro station is just 300 metres away, and connects you to Madrid city centre in around 20 minutes. Real Madrid's training grounds at Valdedebas are 5.8 Km away. The shuttle service to the airport runs every day from 06.00 To 11.00 And from 20.30 To 23.00. Guests must call the hotel upon arrival at the airport. The parking costs 7.50€ Per day TAX Incl. Reservation is needed. ... more   less 

Additional Information about Petit Palace Madrid Aeropuerto Hotel

Address: Calle Galeon 25, 28042 Madrid, Spain (Formerly High Tech Madrid Aeropuerto Hotel)
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: €57 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Madrid Aeropuerto Hotel 4*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#133 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Madrid Aeropuerto Hotel staff and other travellers.
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8 months ago
London, United Kingdom
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Helena, Montana
9 months ago
Helena, Montana
9 months ago
Bexhill-on-Sea, United Kingdom

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Questions? Get answers from Petit Palace Madrid Aeropuerto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to backyard are quiet.”
 of 5 bubbles worldtraveller_ger, 16 Jan 2017 | Read review
“Rooms on the side to the street are pretty loud. 4th floor was good, Higher floor better.”
 of 5 bubbles svihelovak, 13 Dec 2016 | Read review
“The entire hotel is great.”
 of 5 bubbles engtch13, 25 Oct 2016 | Read review
“Make sure the showers work properly, and the key card works well to to use the lights or air conditioner, corner rooms wi-fi not work well”
 of 5 bubbles lairet38, 20 Sep 2016 | Read review
“Location. Easy excess to elevator not to close as elevators can sometimes be noisy.”
 of 5 bubbles demcryan, 22 Aug 2016 | Read review
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