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Hotel Rex

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Traveller (239)
Room & Suite (124)
Dining (5)
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Overview
  • Excellent8%
  • Very good43%
  • Average33%
  • Poor10%
  • Terrible6%
30 Jul 2016
“Centrally located and convenient”
11 Mar 2016
“Appalling Customer Service”
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Family Rooms
Meeting Rooms
Dry Cleaning
3 Star Hotel
All hotel details
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Reviews (802)
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1 - 5 of 219 reviews
Reviewed 30 July 2016

This hotel is very centrally located next to shopping streets and food places so it's never boring there. We never felt unsafe despite some sketchy characters walking nearby. The hotel's reception was ok, and they could improve with a bit more English and friendliness, I...More

1  Thank PrototyVe
Reviewed 11 March 2016

My family had this hotel booked for our weeks holiday to Madrid this March. I have never been so disappointed with the lack of customer service as from here. We were booked for 3 nights only to be told at the start of march the...More

Thank Charlie H
Reviewed 25 January 2016

This Hotel is showing its age, but is good value for Madrid. The first room we were offered was so small we could not place our luggage & move around the bed, but fortunately we were re-located to a much better room for a 4...More

Thank JaydubAustralia
Reviewed 15 January 2016

Reception staff were friendly. The front of the reception desk and the keycard holder says 'welcome' in many languages, but unfortunately the room is not very welcoming, eg just 4 hangars, no bath plug, no bath mat, poor lighting making reading difficult, no minibar, generally...More

Thank Andrew B
Reviewed 5 January 2016 via mobile

Stayed 1 night as on way elsewhere but great value and helpful staff. Breakfast was very good. Location brilliant. We would of preferred a room with a balcony as the views over the gran via day or night would if been excellent. Our room was...More

Thank Nicky B
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$132 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (239)
Room & Suite (124)
Dining (5)
Family and Play Areas (2)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
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Shankleysgates
20 September 2015|
AnswerShow all 5 answers
Response from Roy C | Reviewed this property |
Get the metro. It costs €5 and takes about 40 minutes. There are 4 metro station near to the hotel Rex, the closest one is Callao, exit onto the Gran Via and turn left. The hotel is about 100m away.
0
Votes
Room Tips
"Best location"
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"Away from lifts and lower floor - to save walking if lifts occupied all the time"
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"Our room was behind lift. Room was best view also, But no WIFI as router was in another side of hotel."
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"Twin rooms for the views and double rooms for a quieter night"
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