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4/2/2018 5/2/2018
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    Silken Puerta de Madrid

    Calle Juan Rizi 5, 28027 Madrid, Spain
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    4/2/2018 5/2/2018
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    US$78
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    Traveller (225)
    Room & Suite (171)
    Dining (41)
    Overview
    • Excellent29%
    • Very good45%
    • Average16%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (777)
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    1 - 5 of 169 reviews

    Reviewed 2 weeks ago

    I had to stay for one night in Madrid and I choose this design hotel to stay. I have heard comments regarding how careful they were in design each floor. Each flor in the hotel is different and designed by a different well known designer,...More

    Thank Sebastian G
    Response from Raquel G, Customer care department hotel Silken Puerta Madrid at Silken Puerta de MadridResponded 1 week ago

    Dear Sebastian, I'm affraid that you have wrote your comments in the wrong hotel. This hotel is Silken Puerta Madrid, and for your comments, you are talking about Puerta America Madrid. Please, we would like that you remove that comment and write it in the...More

    Reviewed 3 weeks ago

    We had some problems in the airport so my day was pretty pissed off, but when i get to the hotel, with the transfer service, everything changed and we had such a great time. The room is big, pretty cleaned and has a nice view....More

    Review collected in partnership with this hotel
    Thank W9537OWmichellep
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 3 weeks ago

    Dear guest, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are grateful that you have enjoyed your stay even when your experience at the airport was bad. We hope to see you soon again....More

    Reviewed 4 weeks ago

    We stay here 3 nights. We made reservation by booking and also free transfer from airport to hotel.(15 minutes from airport) The breakfast was delicious, a lots of variation of foods. room was quiet, clean, there were also "kit dental"(tooth brush and toothpaste). We were...More

    Review collected in partnership with this hotel
    Thank Juliana_Mial
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 4 weeks ago

    Dear Juliana, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are pleased that you have enjoy your stay. We would like to see you again in your next visit to Madrid. Best regards, Customer...More

    Reviewed 6 December 2017 via mobile

    Single night here to visit a local client. Location was particularly good for me as had literally 5 minutes walk to my meeting. Service was good, with English well spoken. Room was spacious, well decorated and clean. Ate in the restaurant which had a selection...More

    Thank Ian R
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 15 December 2017

    Dear Ian, Thank you for stay in or hotel and for rating our facilites and services. We appreciate your comments and we are happy that your stay has been pleasant. We hope to see you soon again. Best regards, Customer care department.

    Reviewed 3 December 2017 via mobile

    I stayed for 2 weeks in the hotel as with normal 4star hotels, they act as a 3 Star. Good things is that he hotel is close to the bus station and they have a shuttle to the airport for free. Staff is very unfriendly,...More

    Thank Mykey123
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 4 December 2017

    Dear guest, thank you for staying with us and for rating our facilities and services. We appreciate your comments because them help us to improve our services. We are sorry that your stay hasn't been as pleasant as you expected. Our staff forget to tell...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$69 - US$196 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #122 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Hotels.com, getaroom.com, Agoda, Priceline, Travelocity, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Silken Puerta de Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta De Madrid Hotel Madrid ,
    • Silken Puerta De Hotel Madrid
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    Traveller (225)
    Room & Suite (171)
    Dining (41)
    Hotel & Grounds (161)
    Bathroom (34)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nina A
    21 August 2017|
    AnswerShow all 2 answers
    Response from Raquel G | Property representative |
    Dear Nina, We are sorry but we don't offer this posibility. Best regards,
    0
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    Google Translation
    Dhanasegaran S
    19 May 2017|
    AnswerShow all 2 answers
    Response from Raquel G | Property representative |
    Good morning, yes, we sell tickets for local attractions at front desk. Best regards, Customer care department.
    0
    Votes
    Google Translation
    sbrown48
    16 May 2017|
    Answer
    Response from Raquel G | Property representative |
    Hello, our hotel is situated at 8 km from the center of Madrid. At 100m from the hotel entrance, there is a bus stop in which you can take the bus 146 that goes to Plaza del Callao in city center, in about 30 minutes. Best... More
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    Room Tips
    "Pick a room in floor 1 or 4...those are my favorite floors"
    Read review
    "Upper rooms are warmer, good for winter, but get lower rooms for summer."
    Read review
    "Awesome Place"
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    "COuldn't think of any differences that would drive you to request rooms at this location"
    Read review
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