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30/7/2017 31/7/2017
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    Silken Puerta de Madrid

    Calle Juan Rizi 5, 28027 Madrid, Spain
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    30/7/2017 31/7/2017
    US$68
    US$64
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    Traveller (203)
    Room & Suite (166)
    Dining (40)
    Silken Puerta America
    2,683 reviews
    #106 of 435 hotels in Madrid
     
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    Hotel Nuevo Madrid
    898 reviews
    #171 of 435 hotels in Madrid
     
    Overview
    • Excellent28%
    • Very good45%
    • Average17%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Silken Puerta America
    2,683 reviews
    #106 of 435 hotels in Madrid
     
    ILUNION Atrium
    938 reviews
    #93 of 435 hotels in Madrid
     
    ILUNION Alcala Norte
    675 reviews
    #109 of 435 hotels in Madrid
     
    Hotel Nuevo Madrid
    898 reviews
    #171 of 435 hotels in Madrid
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (703)
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    1 - 5 of 148 reviews

    Reviewed 1 week ago

    Clean and spacious quite room. You can leave your car at underground parking for a reasonable price. Good breakfast. Easy access to downtown, good value for money. Friendly staff. I would recommend and book again.More

    Review collected in partnership with this hotel
    1  Thank Paulo D
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

    Dear Paulo, Thank you for staying with us and for taking a few minutes to rate our facilities and services. We appreciate your comments and we are very happy that you have enjoyed your stay in our hotel. It would be great to see you...More

    Reviewed 2 weeks ago via mobile

    Stayed for a couple of nights on business. Rooms are clean and nicely decorated. Hotel is also well designed and staff are very helpful. A great stay and would recommend as a great place for a business stayMore

    Thank Naveen K
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

    Dear Naveen, Thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy to know that you have enjoyed your stay with us. We would be very grateful if you recomend us, and we hope...More

    Reviewed 3 weeks ago

    The rooms were clean, we were only there for a couple nights. You do get a comb and toothbrush set, the showers are a bit slippery. One of our tour-mates slipped and fell on her hip. That ruined the whole trip for her, since we...More

    Thank Wilg1001A
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

    Dear guest, Thank you for estaying with us and for rating our facilities and services. We appreciate your comments because they help us to improve our services, and we are happy to know that your stay was confortable. We are very sorry for you mate...More

    Reviewed 3 weeks ago

    We went to the restaurant for breakfast and tried to find a clean table. Then we found one in a room while the other one is fully occupied and there was no clean table. The manager came to ask me the room number then asked...More

    Thank Helen L
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

    Dear Helen, First of all we would like to thank you for your comments and appreciations about our service. We are sorry that you have noticed a bad attitude on the part of the manager of the breakfast buffet. We talked to her and her...More

    Reviewed 3 weeks ago

    Apart from the breakfast ( really poor) and location ( 20 mins walk to the metro) the rest of the hotel was excellent, friendly helpful staff, nice clean comfortable rooms. I would recommend this. Some nice resturants 5 mins away if you dont want to...More

    Review collected in partnership with this hotel
    Thank geoffreyt551
    Response from Raquel G, Departamento de calidad at Silken Puerta de MadridResponded 1 week ago

    Dear guest, Thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy to know that you have enjoyed your stay. At 100 metres from the hotel, there is a bus stop where you can...More

    Silken Puerta America
    2,683 reviews
    #106 of 435 hotels in Madrid
     
    ILUNION Atrium
    938 reviews
    #93 of 435 hotels in Madrid
     
    ILUNION Alcala Norte
    675 reviews
    #109 of 435 hotels in Madrid
     
    Hotel Nuevo Madrid
    898 reviews
    #171 of 435 hotels in Madrid
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$49 - US$123 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #40 Best Value Hotel in Madrid
    • #130 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Expedia, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Silken Puerta de Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta De Madrid Hotel Madrid ,
    • Silken Puerta De Hotel Madrid
    Add Photo Photos
    Traveller (203)
    Room & Suite (166)
    Dining (40)
    Hotel & Grounds (150)
    Bathroom (29)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dhanasegaran S
    19 May 2017|
    Answer Show all 2 answers
    Response from Raquel G | Property representative |
    Good morning, yes, we sell tickets for local attractions at front desk. Best regards, Customer care department.
    0
    Votes
    Google Translation
    sbrown48
    16 May 2017|
    Answer
    Response from Raquel G | Property representative |
    Hello, our hotel is situated at 8 km from the center of Madrid. At 100m from the hotel entrance, there is a bus stop in which you can take the bus 146 that goes to Plaza del Callao in city center, in about 30 minutes. Best... More
    0
    Votes
    Google Translation
    eric_the_viking1
    1 June 2016|
    Answer Show all 3 answers
    Response from Raquel G | Property representative |
    Dear Eric, The nearest metro station is 15 minutes walking from the hotel, but next to us, there is a bus stop with two lines. The 146 bus go to city center, till Plaza de Callao and takes around 30 minutes. The 114 bus go... More
    0
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    Google Translation
    Room Tips
    "Upper rooms are warmer, good for winter, but get lower rooms for summer."
    Read review
    "Awesome Place"
    Read review
    "COuldn't think of any differences that would drive you to request rooms at this location"
    Read review
    "Note that very few are speaking English in all city (not even taxi drivers or even in some parts of airport)"
    Read review
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