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Sercotel Apartamentos Eurobuilding 2

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Sercotel Apartamentos Eurobuilding 2
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360 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Absolutely awful. Now looking through the comments I see that nothing has changed since June 2014 despite all the tragic feedback and manager ensuring that they're treating people's opinion seriously and working hard to resolve all the issues. So apart from the lack of sincerity and self-reflecting attitude I'll just confirm all the major problems are still there: - apartment...

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Helpful?
Thank justyna116
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear customer: Thank you for your opinion. We appreciate your time and interest to write us on TRIPADVISOR. Actually we are renewing our apartments and common areas. We expect that in your next visit you can aprreciate the our change. Kind regards.

Plovdiv, Bulgaria
Reviewed 4 weeks ago

Let me start with the positive - Sercotel Apartamentos Eurobuilding 2 has a very good location, the rooms/apartments are big and the price is OK considering that you are staying in the Spanish capital - Madrid. That said however - there are A LOT of things that can be improved - the furniture in the rooms/apartments is from 25 years...

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Helpful?
Thank Lagarder7
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: We would appreciate your positive comment. Thank you for choosing Eurobuilding2 during your stay in Madrid. As you said, our hotel is well communicated. We have undergound three minutes walk from the hotel. Actually, we are renewing our apartments and common areas. We hope to have the opportunity to welcome your back soon and you can see our...

London, United Kingdom
Reviewed 4 weeks ago

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Helpful?
Thank jsuse864
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Cheshire, United Kingdom
Reviewed 11 October 2016

on arriving at the accomadation it had not been cleaned no pans or kettle in the apartment, even though the pool was closed there was no chairs to sunbathe on as the weather was lovely and warm. rooms need a good overall would not stay at this hotel again

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Helpful?
Thank bev6662016
Greater Manchester, United Kingdom
Reviewed 29 September 2016

poor accomodation very disapointed dated with a musty smell, will never stay there again. No restuarant open pool closed. Not even worth a star. Everything in the hotel very dated. Didnt feel clean not sure if its partly residential

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Helpful?
Thank rachel t
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: I would like to thank you for your time that you have spent sharing your opinion of your stay at out hotel. Actually, We are in a process of reform of both the common areas and the apartments. I hope that you will find a new chance to come back to Madrid and visit us again. Best regards.

Pune, Maharashtra, India
Reviewed 27 September 2016

I would say 2 pros for Eurobuilding2 and plenty of cons. First is good location, and overall property is good (rooms and arch), view from balcony and all. Second is - daily cleaning and housekeeping I would not recommend it to anyone. It is quite old and furniture etc are not well maintained.Lights / electrical fittings are poor; not much...

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Helpful?
1Thank karanvivek
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear customer: Thank you for choosing Eurobuilding2 during your stay in Madrid. Thank you for your positive comments about our location. This is one of the best deals valued by our customers. Also the pool on the ninth floor is highly valued. Actually we are in a process of reform of the building and apartments. We hope to have the...

Bath, United Kingdom
Reviewed 20 September 2016 via mobile

The hotel was good. I had a big room to myself but I booked it because of the swimming pool and this wasn't working when I went so I couldn't use it. It was disappointing. The staff were friendly and it's a good location. It was cheap!

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Helpful?
Thank LeanneSum
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear customer: Thank you for choosing us during your stay in Madrid. I would like to thank your for your time that you have speent sharing your opinion in TRIPADVISOR. Our apartments are spacious. Sixty square meters for our customers to feel at home. Our pool closes on 15 of September. Then, You could not use it. We appreciate your...

Reviewed 16 September 2016 via mobile

On a rival the building seemed very smart and good. We got told at reception our booking was for 2 single beds and the only room like that was not re modelled so we had an old looking room kitchen was old and broken with fridge not working. It said wifi all over hotel but only worked in reception. Great...

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Helpful?
Thank Tedro M
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: First of all, thank you very much for the time that you have spent writing us. Actually, we are renewing our apartments, and we hope that in your next say you can see the difference. As you say, we have a great location. We hope to have the opportunity to welcome you back soon. Best regards.

Milton Keynes, United Kingdom
Reviewed 27 August 2016 via mobile

Stayed here for 4 nights in August as a base to see the lovely city of Madrid. Although the hotel is situated in the north we booked on the basis of their being a pool which was a real highlight. The rooms themselves were spacious though tired looking and in desperate need of a refurb. Having said that the hotel...

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Helpful?
1Thank Pleshey
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: Thank you or your kidness and the time that you have spent writing us. Our apartments are comfortable and spacious for customers to feel at home. Now we are renovating all our apartments and common areas and we hope that you can appreciate the change on your next visit. On the other hand, thank you very much for...

Ramona, California
Reviewed 30 July 2016 via mobile

Staff got me into a room. I had a meeting there the next day. The carpet is thread worn and towels scratchy. Rooms were adequate but dated. If the owners spent some money to get the rooms out of the 80's it would be ok. I wouldn't stay there again unless I had business with Groupo Vaughan. The breakfast was...

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Helpful?
1Thank Warren B
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: First of all, thank you very much for your review. We regret that your stay with us was not to your liking. We are renovating our apartments and common areas and we hope that on your next visit you can appreciate the change. Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Eurobuilding 2 is a welcoming and comfortable Aparthotel in Madrid located only a few metres from the Paseo de la Castellana and the Santiago Bernabeu Stadium. It is very well communicated by means of public transportation; the Tetuan (line 1, direct to the city center in 20min) and Cuzco (line 10 to the airport in 30min ) metro stations are very close by. The Eurobuilding 2 is located in the financial district of Madrid; 220 elegantly decorated and fully equipped apartments. Because of its comfortable facilities it offers a function room for business meetings, they are perfect for a holiday or to host any type of event. The building has free internet WIFI. ... more   less 

Additional Information about Sercotel Apartamentos Eurobuilding 2

Address: Calle Orense 69, 28020 Madrid, Spain (Formerly Eurobuilding 2 Aparthotel)
Region: Spain > Community of Madrid > Madrid
Price Range: €66 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Apartamentos Eurobuilding 2 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Eurobuilding 2 Madrid
Eurobuilding 2 Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Apartamentos Eurobuilding 2 staff and other travellers.
7 questions
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Bolton
over a year ago

See all questions (7)

Questions? Get answers from Sercotel Apartamentos Eurobuilding 2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view from balcony either side {east west facing}”
 of 5 bubbles karanvivek, 27 Sep 2016 | Read review
“Avoid rooms on the front of the building due to excess auto / traffic noise from the main street.”
 of 5 bubbles AtlantaMike_13, 20 May 2016 | Read review
“This wouldn't be my first choice if I ever return to Madrid”
 of 5 bubbles HeatherG488, 4 Dec 2015 | Read review
“Do not choose this hotel!”
 of 5 bubbles bernadett0928, 14 Oct 2015 | Read review
“Rooms on higher floors don't have as much traffic noise”
 of 5 bubbles danilou21, 14 Jun 2015 | Read review
5 of 5
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