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Hotel Sterling

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Sterling
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714 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Reviewed 23 November 2009

The hotel is very good for its price. It's clean and situated in a very good area. The only problems are that the staff speaks poor English and that on the website the additional tax is not mentioned, so we were a bit suprised by the 6-7% added to the original price. (Maybe we didn't read something cautiously enough.) But...

Thank HU_rabbit
Reviewed 10 November 2009

In Madrid airport, follow the red diamond sign to the Metro in Terminal 2 (T2) and at the ticket machine select your language from the flags at the top left of the screen. Pay 2 Euro for a single ticket and follow the signs to Line 8 and get a train travelling to Nuevos Ministeros. Go to that station (at...

Thank holamadrid2
Reviewed 3 November 2009

if and when we go back to madrid we,ll be sure to stay here.the alexandra hotel its a very friendly and comfortable place to stay .its location is ideal 2euros from airport by metro 2 stops . 1 euro by bus outside hotel to real madrid stadium.seconds away to gran via. various metro stations whithin walking distance hotel staff were...

1Thank sloppyjoeBelfast
Manchester, UK
Reviewed 20 September 2009

The location of this hotel, for the price, can't be beaten. It's very easy to get to it from the airport by metro, close to 3 stops. The staff there were polite and spoke English which was very helpful. The breakfast was very good; bread, cold meats, cereals and pastries. The biggest drawback is that there is construction work going...

Thank paperalice
Reviewed 29 July 2009

Stayed at this hotel last Augsut for 4 days. 2 metro stations just short distance away from the hotel. Either one takes you to a mainline station and gets you to the airport. You can buy a ticket for 10 journeys plus 1 euro per person airport tax. This ticket can be used by both people travelling!! Hotel just 5...

Thank Murghi
Reviewed 9 March 2009

Very well located hotel and as we were given rooms at the back it was very quiet. It helped that one of our party spoke spanish although i think staff did speak english. The rooms were basic, clean, and good sizes. I would stay there again. At the time of our stay there was work going on inside hotel but...

Thank heather90
Reviewed 20 October 2008

Hard to analyze but here goes. Location is super- close to several good restaurants and Plaza del Sol in short walking distance. A 24 hr convenience store next door. Continental breakfast quite good. Clean, Spartan room but no wash cloths ang gradually less toiletries offered each day. Front desk did not seem to have a concierge and only interested in...

1Thank redbaron55
Reviewed 19 April 2008

Having read the previous reviews for this place I was a little apprehensive, though for the price I decided to go ahead with it. The reception staff didnt speak great English (though I found this in most of Madrid) but you got by. The hotel is a little grubby and in need of a facelift. The lifts look like they...

Thank Theboymoon
Reviewed 15 February 2008

I stayed at the Hotel Alexandra last weekend - Feb 7th to feb 10th. The location is brilliant as it is located just off of Gran Via, right near all the threatres. The entrance to the hotel was clean & average for a european hotel. We had booked a double room but on arrival were given a twin room &...

1Thank Jtoomey
Reviewed 4 February 2008

Just got back from a four night stay at the Hotel Alexandra. I had booked everything through Easyjet Holidays and seeing as, in my opinion I got an amazing bargain (£140 per person) which included the flight and accommodation, I wasnt really expecting anything much from this hotel, however I was surprised. Reception area was very welcoming. I wasnt put...

2Thank oOo_Dee_oOo

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11/06/2017 12/06/2017
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Staying in Malasana

Neighbourhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Sterling

Address: Calle San Bernardo 29-31, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: €62 - €617 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sterling staff and other travellers.
10 questions
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Bucharest, Romania
over a year ago
over a year ago

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Questions? Get answers from Hotel Sterling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think rooms at the back of the hotel are quieter based on our experience.”
C4437SVkarenm, 21 Apr 2017 | Read review
“Family rooms are spacious”
EmmaTunstall1, 23 Feb 2017 | Read review
“Great views over the city from the top floor rooms.”
Y848BZbenc, 22 Feb 2017 | Read review
“we were in room 112 I think, first floor a the end of a corridor with windows onto a quiet side street”
Markjordan, 7 Feb 2017 | Read review
“Great location. Good food. Good nights sleep”
nk1932016, 18 Jan 2017 | Read review
5 of 5
US$78* /night
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Prices are for 1 room, 2 adults
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