We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

AC Hotel Cuzco

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
AC Hotel Cuzco
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

686 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 298: English reviews
Reviewed 2 days ago NEW

Modern, clean, quiet hotel in the business section of Madrid. Very close to where Real plays. A bit of a walk to most museums and other tourist attractions. Close enough to Chamartin if using trains for day trips, taxi or Uber to Atocha. Rooms can be a little cramped. Friendly restaurant in lobby. Many (many!) restaurants nearby. I have been...

 Report
Helpful?
Thank Jeff L
Reviewed 3 days ago NEWvia mobile

Asked for a kettle in my room, and the staff told me it is not possible, as I am in a superior room which is equipped with a nespresso machine, and kettles are only available in the regular rooms!!! The solution they offered was to downgrade me to a regular room which has a kettle!!! Very poor customer service and...

 Report
Helpful?
Thank islam b
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this review

Good morning I would like to thank you for your detailed feedback and for taking the time to share your comments We deeply regret that you have experienced about those services during your stay with us. On behalf of AC Hotels by Marriott, We apologize profusely for any inconvenience. Referring to the problem with the kettles I inform you that...

Oradea, Romania
Reviewed 3 days ago NEW

Stayed here for one night. Since I'm half the time in a different hotel in a different city, I really enjoyed this one. The location is excellent, in walking distance from Santiago Bernabeu so even if you're not there on a matchday it's amazing to take the tour. I recommend the guided one for 2 euros extra. Back to the...

 Report
Helpful?
Thank ZapPyM
Singapore, Singapore
Reviewed 5 days ago NEW

The room was very spacious and clean. it was located just next to the metro station of Cuzco. it is also a 10 minutes walk to Estadio Santiago Bernabeu (Real Madrid). Wifi is available at the lobby and also available in the rooms with charges.

 Report
Helpful?
Thank N L
Memphis, TN
Reviewed 1 week ago

Stayed here for business as its my company's preferred hotel (one of them). Very modern lobby with nice bar/restaurant. Excellent location to metro and just North of the big soccer stadium. Nice, updated rooms. Friendly staff. Nice breakfast buffet. Wifi worked fine. (both breakfast and wifi are part of our corporate rate so you may have to pay for both...

 Report
Helpful?
Thank MemTrav
Liverpool
Reviewed 4 weeks ago via mobile

Recently stayed here and wow it was noisy! I had a room near the elevators and could hear every word, couches outside my room invited people to sit on Skype as the wifi seemed quite strong there Room itself looked out onto a lovely wall 👎🏻 Bathroom is nice size with amenities (except shower cap) and a decent hairdryer My...

 Report
Helpful?
Thank xxGemxx
AC-CUZCO, Manager at AC Hotel Cuzco, responded to this review

I would like to thank you for your detailed feedback and for taking the time to share your comments We deeply regret that you have experienced noise during your stay with us. On behalf of AC Hotels by Marriott, We apologize profusely for any inconvenience. We have shared your comments with the Maintenance Department and we hope to improve this...

Reviewed 5 December 2016

I flew to Madrid for a conference recently. As I could not find a room at the hotel where the conference was taking place, I choose the Ac hotel as closed to the venue. I was extremely surprised by the quality of the property, interiors, room and service. Breakfast was good, lots of variety.

 Report
Helpful?
Thank Simone M
Reviewed 25 November 2016 via mobile

I've been to many hotels and this one certainly is one of the good bunch. The staff are friendly, the rooms are clean and reasonably spaced, the price is within reason (Considering its status). My only complaint is that there is no complimentary corner. So, if you are thirsty drink up a small bottle of water from the minibar for...

 Report
Helpful?
1Thank Fahad B
Norwalk, Connecticut
Reviewed 20 November 2016

A beautiful, modern hotel with tasteful, functional rooms and striking and very functional public spaces. I found several spots to work quite comfortably in the lobby which was quiet despite the space age muzak and pretty steady stream of patrons walking by. The bar and wait staff were nearby. You could call them with some buttons on the tables which...

 Report
Helpful?
1Thank Hawk470
Dubai, United Arab Emirates
Reviewed 15 November 2016

Easy access, very close to metro stations (literally a view steps from the hotel door) and bus stop, not far from city center. Very good food and helpful staff at front desk and concierge. Comfortable room.

 Report
Helpful?
Thank Dani S

282 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (114)
Viewed
View from Room (5)
Viewed
Dining (11)
Viewed
Bathroom (15)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (19)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (168)
Viewed
Room/Suite (95)
Viewed
Dining (19)
Viewed
Hotel & Grounds (27)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
0.3 km away
AC Hotel Aitana
AC Hotel Aitana
#166 of 446 in Madrid
348 reviews
0.5 km away
H10 Tribeca
H10 Tribeca
#164 of 446 in Madrid
500 reviews
0.4 km away
Senator Castellana Hotel
Senator Castellana Hotel
#274 of 446 in Madrid
408 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Melia  Castilla
Melia Castilla
#54 of 446 in Madrid
2,498 reviews
0.8 km away
NH Madrid Paseo de la Habana
0.4 km away
NH Collection Madrid Eurobuilding
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern High-rise Hotel located 500 meters from Congress Hall, about 1/2 hour from city center & 15 km from airport. ... more   less 

Additional Information about AC Hotel Cuzco

Address: Paseo Castellana 133, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: €101 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Cuzco 4*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott, Agoda and Priceline so you can book your AC Hotel Cuzco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid
Hotel Style:
#98 Business Hotel in Madrid
#103 Family Hotel in Madrid
#104 Luxury Hotel in Madrid
#130 Romantic Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Cuzco staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from AC Hotel Cuzco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors off street avoid noise from major traffic circle in front of hotel”
 of 5 bubbles W5896QVjeffl, 19 Jan 2017 | Read review
“try to stay on a high floor away from the street (back side of hotel) for a quieter room”
 of 5 bubbles MemTrav, 9 Jan 2017 | Read review
“Upgraded rooms are very special with a fantastic bath/shower arrangement”
  • Modern, comfortable room with a sensational shower/bath combination
 of 5 bubbles Hawk470, 20 Nov 2016 | Read review
“get a room in the upper floors and away from traffic noise”
 of 5 bubbles TJstl, 29 Oct 2016 | Read review
“With excellent sound proofing to the front and quiet rooms to the back, all options are covered!”
 of 5 bubbles SachmoIreland, 25 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay