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Intur Palacio San Martin

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#70 of 446 Hotels in Madrid
Certificate of Excellence
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1,099 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Zwevegem, Belgium
Reviewed 20 July 2010

Palacio San Martin is an exquisite hotel in the very heart of central Madrid, ideally for exploring all the mayor monuments, attractions and famous places by foot in a very short distance. Its superb location makes this hotel a perfect choice for those who are looking for a good place to stay during a city-trip. Surprisingly, the 'Plaza San Martin'...

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Helpful?
Thank Koenraad21031986
Fort Lauderdale, Florida
Reviewed 12 July 2010

The hotel is very close to the Puerto del Sol, Plaza Mayor and three Metro stations. It is located on a quiet and peaceful square. The reception desk is tiny and we walked right past. Our room, number 203, is comfortable and average in size. The bathroom was sparkling clean. The shower/tub has nice fixtures and good water pressure. There...

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Helpful?
1Thank celusnek
Management response:

Dear guest, Thank you so much for sharing your comments with other travellers. We are pleased you enjoyed your stay at our hotel and hope to welcoming you very soon at any of our properties. With very kind regards, Hoteles Intur

Brussels, Belgium
Reviewed 7 July 2010

This is an historic building with modern hotel rooms inside. It's located in the central district, equidistant from three main metro stations (Sol, Callao and Opera). However, it's in a pedestrianised area so it's very quiet in the rooms. The front desk formalities were fast and friendly (printed my boarding pass and offered to take my suitcases from my room)....

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Helpful?
1Thank pbru54
Management response:

Dear customer, Thank you so much for your comment. It is a great pleasure to read that our clients appreciate the effort of the whole team to make your stay as pleasant as possible. We very much look forward to welcoming you soon again at any of our properties. With very kind regards, Hoteles Intur

California
Reviewed 5 July 2010

This hotel was a great find in Madrid. We booked into a junior suite that was very spacious and conveyed an old world charm. We absolutely would stay here again. Pros for junior suite: Large and comfortable, though the balcony not usable for sitting Concierge helpful Free wi fi Location very handy to everything but also pretty quiet Next to...

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Helpful?
Thank Lily07
Management response:

Dear guest, Thank you so much for sharing your comments with other travellers. We are glad you enjoyed your stay on our hotel in Madrid and we very much hope to welcoming you soon again. With very kind regards. Hoteles Intur

Collierville, TN
Reviewed 25 June 2010

The location of this hotel cannot be beat. Only a few minutes walk to the Plaza Mayor, my favorite area of Madrid. We chose this hotel based on a very favorable review in Fodor's as well as many glowing comments on Trip Advisor. The facade of the hotel makes a good first impression when first entering the hotel. However, it...

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Helpful?
Thank Hernando_De_Soto
Management response:

Dear Guest, Thank you so much for sharing your experiencie at our hotel with other travellers. We are glad you enjoyed the location of our establishment. We would very much appreciate is you could explain what you mean about "lack of personality and charm", we are proud of being recognised as a hotel with exactly those terms so it would...

Houston
Reviewed 21 June 2010

I've stayed at the big five stars in town, and here's the deal: They are far from the action. The Inturn Palacio is not terribly updated; the carpets are clean, but anachronistic, while the wood floors are quaint, but unpolished. It just longs for a fresh overhaul. However, I can tell you that when I go back to Madrid in...

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Thank sjgjess1
Management response:

Thank you so much for your comments. We are glad you had a great stay in our hotel. We very much hope to welcoming you again to our hotel very soon. With Regards. Hoteles Intur

london,england
Reviewed 8 June 2010

Excellent location, quiet but very near lots of restaurants.The room was a double junior suite . It was a very large room, with a separate sitting are and balcony. We were on the 5th floor-The balcony faced towards the back and was a fairly high concrete wall. Would have beeen nice to have some furniture outside. I would say service...

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Thank mf300
Management response:

Thank you so much for your comments. We will be delightful to welcome you again in any of our hotels very soon. With very kind regards. Revenue Department.

Philadelphia
Reviewed 15 May 2010

This is a great hotel in a great location with a wonderful staff. The rooms were not large but were adequate. The breakfast was good and the breakfast room had wonderful views of the city rooftops. Much of what we wanted to see was in walking distance and it was easy to catch transportation to take you to the museume...

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1Thank Hanzel
England
Reviewed 15 May 2010

Hotel with character. Nothing was too much trouble for the staff who spoke brilliant English - they even held rooms for us until the evening in case we returned from the airport due to volcanic ash flight cancellation. Location could not be better, within easy walking distance of all the Old Madrid attractions and loads of restaurants, yet away from...

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1Thank steve41Uk
Boston
Reviewed 25 April 2010

We stayed at the Intur Palacio San Martin recently and enjoyed our stay very much. It was located in the center of Sol, within walking distance to the Plaza Major, Palacio Real, Retiro Park and the Prado. Our room was on the inside "courtyard" view, and was not stuffy at all with the A/C on. It was a very quiet...

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3Thank mrspoz

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Intur Palacio San Martin

Address: Plaza San Martin 5, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: €83 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intur Palacio San Martin 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid
Hotel Style:
#51 Romantic Hotel in Madrid
#54 Luxury Hotel in Madrid
#81 Family Hotel in Madrid
#116 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Intur Palacio San Martin staff and other travellers.
14 questions
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Caguas
Malaga

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Questions? Get answers from Intur Palacio San Martin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to ask for the room on the upper floor. It would allow you to have a pefect view down to Madrid roofs.”
 of 5 bubbles DmitryStPetersburg, 13 Jan 2017 | Read review
“Rooms with Balcony are huge.”
 of 5 bubbles JanA632, 9 Dec 2016 | Read review
“No real advantage to be had”
 of 5 bubbles Y3710GWjohnb, 19 Oct 2016 | Read review
“Try to get an outside room so you have more light”
 of 5 bubbles 9patsyh, 17 Oct 2016 | Read review
“Upper floors were quiet”
 of 5 bubbles dond566, 1 Oct 2016 | Read review
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