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InterContinental Madrid

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#36 of 444 Hotels in Madrid
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InterContinental Madrid
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1,743 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
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Folkestone, United Kingdom
Reviewed yesterday NEW

Everything about this hotel is 5 star. Beds great, rooms great. You can even choose from about 8 types of pillow.. only had breakfast here which was excellent. Would stay here again in a flash. The concierge and front of house staff very helpful

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Thank Gerry V
Reviewed 2 days ago NEWvia mobile

the best hotels in Madrid, it reminds you staying in a old palace not hotel. Amazing buffet breakfast . Perfect Classic room designs and Staff were extremely helpful . I do believe its more than 5 star hotel. Its my choice again if i come back to Madrid .

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Thank salva a
Reviewed 3 days ago NEWvia mobile

This is our 14 years in a row of stays in the Intercontinental Hotel in Madrid ! For me and my Family is like our home ! Great accommodations, the club amenities are fantastic and everyone should take advantage of such a great facilities and offerings. (Best club in any hotel in the world, and I have stayed in many)...

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Thank Norberto S
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Norberto S, Thank you so much for your kind review and for taking the time to write. It was such a pleasure to have you and your family with us again here at InterContinental Madrid. The team was so proud to read your feedback "Makes us feel at home" that is just wonderful and so motivating for us. Delighted...

Southampton, United Kingdom
Reviewed 4 days ago NEW

We have just spent 3 nights at this hotel , whilst not as grand as some Intercontinentals we have stayed at it exudes an elegance and charm. Breakfast is really good buffet style, great start to the day. The old centre is circa 30 mi ute walk away, there is a stop close by for the hop on bus. Plenty...

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Thank Adrian135
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Adrian135,, Thank you so much for your wonderful review and for taking the time to write. Thank you so much for your kind comments about the elegance and charm of InterContinental Madrid. We also agree that Location is always key and that our Club Lounge is the perfect place to end up the day. Looking forward to welcoming you...

Reviewed 1 week ago

I stay here every time I visit Madrid. This hotel has a great location and the best service. Luxurious building, restaurants and rooms. You have all the services you need, staff is extremely helpful and breakfast is amazing!

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Helpful?
Thank Cristina F
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Cristina F, Thank you so much for taking the time to write and we really appreciate your observations. We are really happy to read that the location is great and that we have the Best Service. This is what really makes the difference. Make sure that I will celebrate such comment with the rest of the team. We all...

Mumbai (Bombay), India
Reviewed 1 week ago

The hotel is in the centre of the city almost nearer to all the Business hubs; The hospitality is very welcoming and the rooms are pretty maintained well; Definitely preferable. The breakfast and drinks are good.

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Helpful?
Thank Phanindra V
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Phanindra V, We are delighted to read your review. So pleased that you enjoyed your stay with us , and thank you for saying that the hospitality is very welcoming and room well maintained. We all look forward to welcoming you back in a very near future. Sincerely, Manrique Rodríguez General Manager

Johannesburg, South Africa
Reviewed 1 week ago via mobile

We had dinner at Bibo which is a short distance from the InterCon and we decided to have drinks at the bar / lounge at the InterCon. We tucked into the extremely generous pourings of Limoncello over ice. Good, friendly service and the perfect way to end the evening

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Thank Beechman1
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Juan B, Very best wishes from Madrid and InterContinental. Thank you so much for your wonderful review and for taking the time to write. Thank you so much for your kind comments about the service you experienced and the drinks at the Bar and Lounge. We all hope to welcome you back very soon. Sincerely, Manrique Rodríguez General Manager

Melbourne, Australia
Reviewed 1 week ago

The iconic Intercontinetal Madrid is a couple of kilometres for the tourist heart of Madrid, which is a good thing! Set in a more genteel part of town, you have no issue with crowds or the never ending party sounds. Our room was a junior suite and was comfortable and worked well. Mats put next to the bed each night,...

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Thank tobykeen
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Tobykeen, Very best wishes from Madrid. Thank you so much for your wonderful review and for taking the time to write. We are so pleased that you enjoyed your stay with us. Thank you so much for your kind comments about the location, personal touches and service you experienced. We all hope to welcome you back very soon to...

San Francisco, California
Reviewed 1 week ago

The hotel is very classic - with classic decor and classic service. concierge personnel is very helpful, marked with all the major attractions with a nice map. the hotel is relatively close to a metro station, which takes you to everywhere. my travel package includes free breakfast, which is greatly appreciated, because in Spain lunch and dinner comes so late,...

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Helpful?
Thank S F
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear S F, Thank you for this fabulous review. Everyone is delighted to read your feedback and sends you and your family best wishes from InterContinental Madrid. Be assured that such comments are so motivating for the team. We hope to have the pleasure to welcome you back in the near future. Sincerely, Manrique Rodríguez General Manager

california
Reviewed 1 week ago

The hotel is very elegant and well kept. Staff was great and very friendly...particularly the dining room staff. Breakfast dining was great with plenty of options, even for non meat eaters. Great perk was FREE wifi! The room was nice and clean with a balcony but rather small for a queen sized bed. Nonetheless, we enjoyed our stay and its...

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Helpful?
Thank c m
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear C M, Thank you so much for celebrating with us, your kind review.The team was so happy and proud to read your feedback. It is motivating. Thank you. Delighted you enjoyed your stay and we hope to see you again soon and to welcome you back to InterContinental Madrid. Sincerely, Manrique Rodríguez General Manager

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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
El Jardin del InterContinental
El Jardin del InterContinental
Cuisines: Mediterranean, European, Spanish, International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef Miguel de la Fuente. Bar 49 serves fine local wines and the city's signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more   less 

Additional Information about InterContinental Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: €158 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Madrid 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Hotels.com, Agoda, Booking.com and Jetsetter so you can book your InterContinental Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Madrid Hotel Madrid
Hotel Style:
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#14 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#29 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Madrid staff and other travellers.
20 questions
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Questions? Get answers from InterContinental Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all good”
 of 5 bubbles GerryV730, 27 Mar 2017 | Read review
“My room 702 had a big balcony with table and chairs and sun loungers. Not much use at the beginning of March.”
 of 5 bubbles NapierAssociates, 2 Mar 2017 | Read review
“Just ask for a room with a view”
 of 5 bubbles davemilligan, 28 Feb 2017 | Read review
“I'm sure all rooms are good.”
 of 5 bubbles kcheema312, 21 Feb 2017 | Read review
“Check in early to get allocated a good room”
 of 5 bubbles ChloeLaBelle, 3 Feb 2017 | Read review
5 of 5