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Hesperia Madrid

1,562 reviews
#16 of 442 Hotels in Madrid
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Traveller (330)
Room & Suite (392)
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Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from Hesperia Madrid
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,562)Write a Review
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All reviewsscotch barguest relationspaseo de la castellanametro stationturn down servicepillow menubreakfast buffetjunior suitefive star hotelnespresso machinebusiness districtbusiness tripexcellent hotelthe air conditioningcity centrethe location is perfecttapas
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281 - 285 of 732 reviews
Reviewed 13 January 2016

We upgraded from a family suite to a junior suite with a second room for our two adult children (for a not unsubstantial price). The suite was great, with a good view and plenty of room. The second room was good with a view of...More

3  Thank BrownBunny59
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 18 January 2016

Dear BrownBunny59, First and foremost, we would like to thank you for choosing Hotel Hesperia Madrid for your recent stay. We regret to learn of the challenges you experienced and are deeply sorry that you did not receive an exceptional level of service. Our hotel...More

Reviewed 8 January 2016

The Hesperia is a great hotel with outstanding service. The hotel itself is lovely, our upgraded room was quite spacious, but it is the very helpful and attentive staff that made our stay so enjoyable. The hotel is located about 30 minutes walk from Plaza...More

2  Thank aes2010
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 11 January 2016

Dear aes2010, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming...More

Reviewed 6 January 2016

We stayed in this hotel for 3 nights at the end of the year. The hotel staff were very helpfull, the hotel was very clean and any request we had was fulfilled. In addition there is a metro station near to the hotel so the...More

2  Thank il972202
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 7 January 2016

Dear Guest, At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with success. Thank you very much for your comments about our staff and services. We...More

Reviewed 4 January 2016

This hotel is really nice. My room was really huge and well appointed. Beds were really comfortable. Minibar is well furnished which becomes rare from my point of view. The staff was really helpful and discrete in the same way. I did not tried neither...More

1  Thank Rommel1180
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 5 January 2016

Dear Rommel1180, Thank you so much for staying at The Hotel Hesperia Madrid during your recent visit to Madrid. We are so grateful for your feedback, and we thank you for taking the time to review your experience on TripAdvisor. We hope to see you...More

Reviewed 4 January 2016

The hotel is very nice and the room i had was top (204) Great mini bar (But very expensive), The pillows are a 4 star categories not a 5, the bathroom is a 5 star + the personal is very nice and helpful.More

1  Thank yannismalabo
Response from Pabl0-Gonzalez, Guest Relations Manager at Hesperia MadridResponded 5 January 2016

Dear Yannismalabo, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services and staff of our Hotel during your recent stay with us. With regards to your comments about the pillows, we do have...More

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15556575859147
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$173 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Madrid
#6 Family Hotel in Madrid
#12 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (330)
Room & Suite (392)
Dining (168)
Amenities (72)
Business Centre & Event Rooms (19)
Questions & Answers
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Kezzapie
10 July 2017|
AnswerShow all 8 answers
Response from Uberfluss | Reviewed this property |
Hi! Good news. I googled "Lavanderia Madrid" and I see that the closest laundromat is "Franquicia de Lavanderias" located at #45 Calle de Zurbano. That is about a 5 minute walk from the Subway station "Ruben Dario", which is... More
1
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Richard G
5 July 2017|
Answer
Response from MariaHerrer0 | Property representative |
Dear Richard G , Thank you very much for your interest in our Hesperia Madrid. I am glad to confirm you that our hotel has a parking available for our clients. The price per day would be 35.20 EUR. We remain at your... More
0
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Lpr123456
2 July 2017|
AnswerShow all 4 answers
Response from MariaHerrer0 | Property representative |
Dear Lpr123456, First of all let me thank you for your interest in our Hesperia Madrid. We are located in the financial center of Madrid, but we are very closed to the historical center by public transport. You could reach... More
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Room Tips
"Our room only had a view of the inner courtyard so ask the reception for a room with a nice view of the city."
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"Better to ask for a room with a city view."
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"Please choose Premium Room.It has KING BED"
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"Get a bigger room than the regular deluxe if you want to add a crib for your baby"
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