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Holiday Inn Madrid

848 reviews
#298 of 443 Hotels in Madrid
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Traveller (218)
Room & Suite (259)
Dining (52)
Overview
  • Excellent16%
  • Very good43%
  • Average27%
  • Poor8%
  • Terrible6%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (848)Write a Review
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All reviewssantiago bernabeureal madrid stadiumbernabeu stadiumrooftop poolnuevos ministeriosbusiness districtfootball fanssmall gymcorte inglesmetro stationbit datedfree wififamily roomminute walkthe hotel is cleanrooms are nicetapas
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11 - 15 of 350 reviews
Reviewed 4 December 2017

I have travelled to Madrid many times for business and always prefer to stay at holiday inn. The rooms are spacious, the staff are very nice and helpful and the breakfast is good with plenty of choice. Important for me is that it is quiet...More

Thank ROD B
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 5 December 2017

Dear ROD B, Thank you for taking the time to share you fabulous feedback with us We will look forward to welcoming you back again soon. Best Wishes, Paloma Muñoz Front Office Manager

Reviewed 5 November 2017

Really nice and clean and up to standards hotel. If you are there for a Real Madrid soccer/football match, this is a perfect hotel for you. Quick check in and out. Restaurants are right across the street if you want to grab a bite. Good...More

Thank enrique v
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 10 November 2017

Dear enrique v, Thank for your Feedback is very valuable and we thank you. Hoping to welcome you back soon Yours sincerely, Paloma Muñoz Front Office Manager

Reviewed 20 October 2017

My review is simple, nice hotel, location okay, easy to get to, near the Bernabeu (if you a football nut), staff nice and helpful, food okay but..., brown water from the taps, single glazed windows so street noise comes through and made the room cold...More

Thank garypayne
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 22 October 2017

Dear Guest, Thank you very much for your comments about the Holiday Inn Madrid Bernabéu. We take note of all your review and items you have mentioned to try to improve our services. Hoping to welcome you back soon to Holiday Inn Madrid, Yours sincerely,...More

Reviewed 9 October 2017

This was the most disappointing HI I've not had the pleasure of staying in. I'm hopeful my review comes across as constructive and IHG management take it under advisement to improve this hotel. Check in was quick. However, I didn't notice a priority check in...More

Thank duckvader
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 11 October 2017

Dear Guest, Thank you so much for your review of our hotel. We are really sorry to heard that your experience with us was not what you expect. We want to highlight we meet all the IHG standards for a Holiday Inn Hotel although we...More

Reviewed 3 October 2017

I stayed here for one night on a Monday for work. It's slightly tricky to find if walking from Nuevos Ministerios - Google Maps somehow navigated me straight through a department store! The check-in staff were helpful. PROS: very good Wifi; good breakfast and good...More

Thank RachelMary D
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 11 October 2017

Dear Guest, We would like to thanks your comments as this always help us to improve and to try to resolve any issue or inconveniences they have had on your stay. We hope to have a new opportunity with you in the future and be...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$76 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (218)
Room & Suite (259)
Dining (52)
Pool & Beach (6)
Amenities (28)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Khaled A
16 December 2017|
AnswerShow all 3 answers
Response from Paloma M | Property representative |
Dear Khaled A, You can buy the tickets for the tourist bus directly at the front desk in Holiday Inn Madrid Bernabeu. Hope to see you soon. Best regards, Paloma M.
0
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Rebby2014
20 June 2017|
Answer
Response from Sammy M | Reviewed this property |
Hi The hotel does not have a shuttle service. However we used Aerocity shuttle service which was excellent.
0
Votes
Ken P
13 May 2017|
AnswerShow all 2 answers
Response from Martalena T | Reviewed this property |
Sorry i dont know, i think because its outdoor and its very cold nobody wouldnt go to swim
0
Votes
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123456
Room Tips
"Away from plaza side!"
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"All rooms are great."
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"Front of the hotel has better views"
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"The higher rooms will have better views and be quieter."
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