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Emperador Hotel Madrid

2,360 reviews
#147 of 442 Hotels in Madrid
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Traveller (888)
Room & Suite (590)
Dining (69)
Overview
  • Excellent32%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop pool”(166 reviews)
“club room”(68 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,360)Write a Review
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Traveller rating
382
505
216
88
43
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Time of year
LanguageEnglish
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382
505
216
88
43
Show reviews that mention
All reviewsrooftop poolclub roomplenty of sunbedsgreat poolgreat locationlobby barsun loungerscentral locationper dayroyal palacewithin walking distancesanto domingoplaza mayormetro stationcity breaklong weekendthe air conditioning
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11 - 15 of 1,234 reviews
Reviewed 31 December 2017 via mobile

I’ve been meaning to write this review for a long time. A lot of the staff here are extremely conservative and outright rude. Here’s my story - I arrived separately from my partner, and he joined the next day. Full disclosure - I completely overlooked...More

6  Thank JM P
Response from EmperadorHotel, Operations & Quality Department at Emperador Hotel MadridResponded 5 weeks ago

Dear JM P, First of all thank so much for taking the time giving us the feedback about your stay at Emperador Hotel. We really appreciate your comment, because it really help us to keep on working in a 100% satisfactory experience. The whole Emperador...More

Reviewed 29 December 2017

Very comfortable bed and well-appointed room. Breakfast excellent and most obliging staff. Great location, Central location to all galleries and sightseeing., the staff were very friendly and helpful. Food at breakfast was very good. Room and linen was very clean. We enjoyed our stay very...More

1  Thank kemrybrett
Reviewed 23 December 2017 via mobile

Birthday present from my husband. A trip to Madrid. The hotel was beautiful and very central. Opposite the metro. Easy checkin, lovely room, clean and very presentable. Was given two free drinks in the cocktail bar which we used. Had a couple more cocktails which...More

1  Thank Jo S
Reviewed 20 December 2017 via mobile

We stayed for 3 nights here and absolutely love the hotel it’s right in gran via and as first time being in Madrid we love being near all the sight seeings, walking distance from the palace, restaurants and metro. my daughter love the pool upstairs,...More

1  Thank Donnlyn H
Reviewed 12 December 2017 via mobile

The hotel itself is beautifully appointed, with grand architecture and an impressive foyer. Rooms are very comfortable if not particularly large. The staff are efficient and helpful with that particularly Madrid style of haughty disdain. The absolute selling point is the roof terrace with a...More

2  Thank Gia M
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123456247
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#103 Luxury Hotel in Madrid
#126 Business Hotel in Madrid
#151 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$124 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#103 Luxury Hotel in Madrid
#126 Business Hotel in Madrid
#151 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (888)
Room & Suite (590)
Dining (69)
Pool & Beach (60)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (6)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
Elaine J
24 January 2018|
AnswerShow all 3 answers
Response from Jo S | Reviewed this property |
Yes
0
Votes
EdenTraipser
15 January 2018|
AnswerShow all 5 answers
Response from somanyfoods | Reviewed this property |
Don’t know as we never had a need to use it.
0
Votes
MaryKDublinIreland
1 November 2017|
AnswerShow all 11 answers
Response from Katie K | Reviewed this property |
No pool bar, it’s a night club and make sure you pack your $$ as drinks are extortionate at €50 or more a round of 3 😨
0
Votes
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12345620
Room Tips
"Our room, although adequate, had a view over a shaft but suited us."
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"Get a room at the back to avoid street noise"
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"The rooms with a street view are the very best and you cannot hear the noise at all. I really loved my room."
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"ask for rooms with double windows in order to be protected from the street noise"
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