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Emperador Hotel Madrid

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,599)
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1,359 results
Traveller rating
430
548
234
96
51
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LanguageEnglish
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430
548
234
96
51
Show reviews that mention
All reviews rooftop pool club room plenty of sunbeds great pool great location lobby bar sun loungers central location per day royal palace within walking distance santo domingo plaza mayor metro station long weekend city break decent size
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1 - 5 of 1,359 reviews
Reviewed 4 days ago via mobile

I’m not sure why so many bad reviews. I found this hotel quite nice, comfortable and very well located. My 9th floor room was small but not unusual for a European hotel. The queen bed was comfortable. There was a coffee/tea service in the room....More

Date of stay: December 2018
Thank barbdpayne
Reviewed 2 weeks ago

Great hotel, in the middle of the city so a perfect location to explore - without taking taxis. Old style rooms, very traditional furnishings but nicely laid out. Very clean, very comfortable. Would recommend (highly).More

Date of stay: January 2018
Thank AlderleyEdgy
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 6 days ago

Dear @AlderleyEdgy Firstly, we would like to thank you your stay at Emperador Hotel. Likewise, for dedicating some minutes of our precious time to show your opinion about it. We are delighted to know your general visit with us was good. We are looking forward...More

Reviewed 2 weeks ago

the terrace upstairs is very nice, but the rooms are nothing special. its bit expensive for what they offer and the breakfast is very normal. the sell themselves as high class but only the terrace is...More

Date of stay: August 2018
Thank Jeanlouis1204
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 6 days ago

Dear @Passport54023135483 Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled and we hope that we can...More

Reviewed 3 weeks ago

If it weren't for the location, this hotel would be receiving some more questionable reviews. You step out of the revolving doors and you're on Gran Via. The beds were average, the rooms, need a modernisation. Our light was hanging from the ceiling, the ceiling...More

Date of stay: November 2018
Thank cerijonesco
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 2 weeks ago

Dear @cerijonesco Thank you for your comments about your stay at Emperador Hotel in Madrid. We always do appreciate to receive feedback from our clients. We regret to hear that your expectations with our property have not been fulfilled. We would like to apologize for...More

Reviewed 3 weeks ago via mobile

This is a great hotell, good breakfast, near the city center, nice and clean rooms and the staf was also wery helpfull.. Perfect for me, my sister and mother. We had a great time. Hope to be back. We love Madrid.More

Date of stay: November 2018
Thank Elisabeth H
Response from EmperadorHotel, Guest Relations Manager at Emperador Hotel MadridResponded 2 weeks ago

Dear @Elisabeth H Firstly we would like to thank you for your stay at the Hotel Emperador Madrid and dedicating some minutes of your precious time to give your opinion about the facilities and services during your stay. We are delighted to know your general...More

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Questions & Answers
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MissieM55
28 August 2018|
AnswerShow all 2 answers
Response from LunaMax | Reviewed this property |
I cannot confirm but I believe it is open. When we visaited the only notices pertaining to open/close venues in the hotel related to the rooftop area.
0
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MissieM55
28 August 2018|
AnswerShow all 4 answers
Response from erreckka2 | Reviewed this property |
We were there in June and the pool was open. It's small and there was no one in it. We took a cab to the beach. I'd suggest contacting the hotel or checking the hotels website for pool information Have a great trip
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EmilyKendle
13 August 2018|
AnswerShow all 5 answers
Response from mapgirl2010 | Reviewed this property |
If you are a guest at the hotel then as you enter the rooftop area they take your name and room number (to verify you are a guest) and give you a wristband so you can come and go all day. I would always e-mail and arrange... More
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