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Emperador Hotel Madrid

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1,930 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Read some great review about this hotel and the price was manageable. The hotel was close to lots of different metro station. When I stepped into the lobby, I was amazing with how grand it looks and the location was perfect. We got upgraded to a superior room which I was really happy about. Once I stepped into our room... More 

Helpful?
Thank Vanessa H
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This hotel has a perfect location on the Gran Via. From here we walked and walked as we got to see Madrid at its best. So many great must-see locations are accessible from the hotel. It is an older more formal building but they have worked on modernizing the interior. I though the rooms were comfortable and well taken care... More 

Helpful?
Thank Caroline M
Indianapolis
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The hotel is in an excellent location. The room was modern and comfortable. Breakfast offered everything you would want. There was not a good lounge or restaurant. The Club room was a big disappointment as it had very few chairs and did not offer wine. Would stay there again because of location and the quality of the room.

Helpful?
Thank Jmt012
Albuquerque, New Mexico
Level Contributor
481 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 2 weeks ago

Stayed 3 nights in room 322. Big room facing very busy Gran Via, but quiet when the windows were closed. Chandelier, free WiFi & safe, TV, good lighting, queen bed, balcony. Big marble bath with bidet and shower/tub combo. Very good breakfast buffet. Good location on Gran Via near cafes, shopping and bars. Excellent service from front desk staff!

Helpful?
Thank Retirada
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Retirada, First of all thank you for taking the time letting us know about your impressions and considerations towards Emperador Hotel and your stay with us. We are glad to know that you enjoy all our room amenities as well as our buffet and centric location. Truly is that the close, friendly and caring relationship with our guests is... More 

Boonton
Level Contributor
172 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 2 weeks ago via mobile

Within walking distance of The Prado and many other sites, with lots of restaurants and supermarket close by. Rooms are reasonable size, comfortable and modern, breakfast buffet good. Happy with everything.

Helpful?
Thank Sharon P
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Sharon P, First of all thank you for taking the time giving us your considerations towards Emperador Hotel. We love to know you have enjoyed the Emperador Hotel in all senses, our setting up, facilities of the room, the Emperador Breakfast Buffet, our centric location and our friendly service. We thank enthusiastically your comment and guess to receive you... More 

Huddersfield, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

This hotel is ideally located for tourists. Metro station and within walking distance of amenities and tourist attractions. We stayed bed and breakfast and the breakfast was good with a good variety of food / hot and cold drinks. It has 9 floors and waiting for a lift at peak times is sometimes an issue. Very friendly and attentive staff.

Helpful?
Thank Derek W
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Derek W, We really appreciate your comments towards Emperador Hotel. It really help us to continue improving our quality level. We are glad to know that Emperador Hotel fits your necessities in all senses. Enjoying our centric location in the heart of Madrid, our variety in our breakfast buffet as well as our friendly service. We hope to host... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

The room was good and the people were friendly. We were on our honeymoon and they gave us an upgrade which was lovely. The bed was made up as single beds pushed together which is not the best, however once we told them they did fix it. Also the internet was not the best, but still available.

Helpful?
Thank TihpetS
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear TihpetS, We would like to thank you for taking the time giving us your concerns towards Emperador Hotel. We really appreciate your comments, these are really valuable for us, letting us learn, from and for our guests. We are happy to know that our front desk service were able to fix that situation and adapt your room to the... More 

stockholm, sweden
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

Stayed for nights 04-08Nov2016 at Emperador. Stayed in a room on 8th floor, on the inside so not a good view. Room was good size, a bit oldfashioned in style and please not there are smoking rooms. Bathroom was quite big and very good. Room has safe, TV and minbar. Hotel has restaurant and bar and open in summertime also... More 

Helpful?
Thank annahelena
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear annahelena, Thank you so much for taking the time giving us your considerations of your stay at Emperador Hotel. It really help us to keep on working in a 100% satisfactory experience. Regarding the room category and view, we would like to clarify the different types of room offered in our website. Truly is that every single room has... More 

Glasgow, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 3 weeks ago

Good afternoon, My name is Philip Cottrell and I live in Spain. I happened to be in Madrid last month on business and decided to stay at the last minute. Well The Emperador hotel was an excellent last minute choice. They only had a suite left ( good sign that it was fully booked ) so I took it. the... More 

Helpful?
Thank Philip C
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Philip C, Firstly we would like to let you know how much we appreciate your considerations towards Emperador Hotel. We are really enthusiastic to hear from you that you would heartedly recommend us! We are proud to know that Emperador Hotel fits all your necessities as a last minute business choice, and consider our rooms lovely and stylish. Hope... More 

Buehl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We enjoyed our stay in a Junior Corner Suite, the pool was wonderful, and the view from the top is incredible. The breakfast is good. The Hotel is situated at Gran Via and everything is near by. We will come again!

Helpful?
Thank Dagmar K
EmperadorHotel, Director Comercial at Emperador Hotel Madrid, responded to this review

Dear Dagmar K, Firstly thank your review towards Emperador Hotel. We really appreciate your comment, it helps us to keep on improving in a 100% satisfactory experience. We love to know you have enjoyed the Emperador Hotel in all senses. We thank enthusiastically your comment and guess to receive you in Emperador Hotel soon! In that case just contact us... More 

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. ... more   less 

Additional Information about Emperador Hotel Madrid

Address: Calle Gran Via 53, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: €98 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Style:
#101 Luxury Hotel in Madrid
#128 Business Hotel in Madrid
#152 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Emperador Hotel Madrid staff and other travellers.
34 questions
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Questions? Get answers from Emperador Hotel Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up and if you are not too sensitive towards the street for a view”
 of 5 bubbles annahelena, 9 Nov 2016 | Read review
“Junior Corner Suite with view on Gran Via”
 of 5 bubbles dagmark2014, 2 Nov 2016 | Read review
“I loved our room facing the Gran Via...to see Madrid alive all night is awesome.”
 of 5 bubbles marychristodoulou, 31 Oct 2016 | Read review
“Perhaps ask for a room at the front?!”
 of 5 bubbles hannah2florence, 19 Oct 2016 | Read review
“street view rooms are better”
 of 5 bubbles MasoudYami, 17 Oct 2016 | Read review
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