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Melia Castilla

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#54 of 446 Hotels in Madrid
Certificate of Excellence
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2,498 Reviews from our TripAdvisor Community

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Showing 665: English reviews
New York City, New York
Reviewed 1 week ago

We will come back here this summer, very nicely located but not in the center. Just what we were looking for. Close to Santiago Bernabeu and a step away from Paseo de la Castellana. Near shops and Museums. Great!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 795luisafernandag
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Luisa Fernanda, We´ll be delighted to welcome you back again this summer ¡! It´s a veru important piece of new for us to realize that you have enjoyed the experience in such an amazing way. Warmest regards, Javier Alcalde

Helsinki, Finland
Reviewed 1 week ago

Perhaps can best be characterized as a relaxing quiet and spacious hotel away from the hustle and bustle of city center, yet, it is surrounded by many restaurants serve delicious spanish dishes. The hotel itself has an excellent restaurant serves tasty paella probably the best in Madrid and residents of the hotel get a discount of 30%. Breakfast has many...

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Helpful?
Thank Al-Soufi2016
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Al Soufi, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla. Your experience and your comments are very important because they allow us to realize that you have enjoyed the experience. I´m sure that all the staff at The Level will celebrate your kind comments. We´ll be delighted to see you back...

Ljubljana
Reviewed 1 week ago

stayed there for a short time for a symposium, everything very well organized, people very kind and prepared to help. Didn't have time to try everything they offer, but got everything I needed and felt really well

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank mojcar2017
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, Thanks so much for your kind and positive comments. we celebrate you´d enjoyed in a such way the experience of The Meliá Castilla. We´ll be delighted to welcome you again. Warmest regards Javier Alcalde

Los Angeles, California
Reviewed 2 weeks ago

We have stayed at the hotel with friends and really appreciated the excellent customer service provided to us during our stay. The room was well appointed and the bed was quite comfy. The location of the hotel is great. We will come back.

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Helpful?
Thank SANDY B
Nicosia, Cyprus
Reviewed 2 weeks ago

Staying for 11 nights 29th december 2016 to 9th hanuary 2017 at room 1514 at the level! Great hotel excellent breakfast friendly people! Fifth time coming to this hotel staying long for christmas holidays every year! Superior rooms are extremely spacious with very nice bathrooms and lowe amenities! Level free bar is great! Excellent service! Thanks to Barbara at the...

Review collected in partnership with Meliá Hotels International
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Helpful?
3Thank Philippos P
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Philippos, You make us very happy with your nice comments. The whole team celebrate you've enjoyed your long stay, even in that special season. Thanks for your wonderful comments and it'll be a pleasure to welcome you once again. Best regards.

Reviewed 2 weeks ago via mobile

Perfect location away from noise and not far from the city. Best for Family, business, couples and all I would say. The staff are very professional and helpful and I had a very calm and comfortable stay and I highly recommend it.

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Helpful?
1Thank Fahima F
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Fahima, We all celebrate you've enjoyed your stay and found everything under your expectation. Thanks for your comments and hope to see you soon. Kind regards.

Trondheim, Norway
Reviewed 2 weeks ago

We were a family of four, two adults and two children aged 7 and 10, staying at Melia Castilla for three nights including New Years Eve. First impressions were very good, easy-accessed parking garage in the basement, elegant and nicely decorated lobby and we were greeted by very friendly and service-minded personnel. We had booked two communicated rooms, the rooms...

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Helpful?
Thank Audunv
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear Lisa, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla for choosing us in that special night. Your comments are always the way improve so that thanks so much for your time. In this case we realize that enjoed the experience... that is our biggest aim. We celebrate the positive feedback of...

Jupiter, Florida
Reviewed 2 weeks ago

The hotel is clean and beautiful. The staff is very friendly. Check in was easy. The breakfast had more food options than I've ever seen. The only down side is that it is a pretty good walk to the metro. When we were there it was really cold. Walking to and from the metro was not too much fun. It...

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Helpful?
Thank LisafromJupiter
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Lisa, We would like to provide our sincere grateful for your recent visit to The Meliá Castilla. Your comments are always the way improve so that thanks so much for your time. In this case we realize that enjoed the experience... that is our biggest aim. We´ll be delighted to see you back again. Warmest regards, Javier Alcalde

Marbella, Spain
Reviewed 3 weeks ago

All staff are friendly, Large communal areas, with a fire going in the lobby when we arrived, quick to get to Real Madrid stadium and Serrano shopping areas. Breakfast in my opinion is one of the best from all the hotels I have stayed in. Have stayed here several times now and will return next time I go to Madrid.

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Helpful?
Thank Bill B
Javier_Alcalde, Assistanta Manager at Melia Castilla, responded to this review

Dear Bill, We appreciate your nice comments and we celebrate you've enjoyed your stay. We hope not to have frighten you with our fire drill on past thursday what it's required by law every year. Thanks and it'll be a pleasure to welcoming you back once again. Kind regards.

Manama, Bahrain
Reviewed 4 weeks ago

Enjoyed my stay even though the bed could have been more comfortable. I would go back again as the level experience was amazing. However the staff at breakfast in the main dining could be more friendly but again it could be the language barrier. Wish they speak a little more English

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank maya583
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Guest, We appreciate your nice cooments that we'll keep in mind. We celebrate you've enjoyed your stay and hope to see you once again. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: €105 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Travelocity so you can book your Melia Castilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#30 Romantic Hotel in Madrid
#41 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Melia Castilla staff and other travellers.
24 questions
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Questions? Get answers from Melia Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Level room on the 15th floor overlooking the swimming pool is quiet, spacious and highly recommended.”
 of 5 bubbles Al-Soufi2016, 9 Jan 2017 | Read review
“Our room had a very comfy bed.”
 of 5 bubbles , 6 Jan 2017 | Read review
“Superior room at the level!”
 of 5 bubbles PhilipposP730, 4 Jan 2017 | Read review
“We stayed on the 5th floor, rooms 522 and 523”
 of 5 bubbles Audunv, 3 Jan 2017 | Read review
“Get a room that has a functioning air conditioner or heater and is away from street noise.”
 of 5 bubbles donl204, 17 Dec 2016 | Read review
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