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Melia Castilla

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Traveller (961)
360
Panoramas (12)
Room & Suite (646)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym.
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
3,676Reviews
1,689Photos
37Q+A
100Room tips
Traveller rating
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  • 325
  • 88
  • 58
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Popular mentions
Was in Madrid on business and decided to stay at the Melia Castilla. Fabulous hotel and well located. Extremely clean. Breakfast buffet was abundant and delicious. The only issue I had was since I was put in a connecting room, the people next door were noisy (woke me up) at
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 2 days ago
Dear S9051DUteresam, We thank you for taking few minutes of your precious time to share your experience at Meliá Castilla. We deeply regret the situation happened regarding the smell of cigarrete with the room next door. We follow strict procedures in these situations which sometimes, unfortunately, leave our control and we apologise for that. Even so we are glad to know that you will continue trusting us for future visits. We are waiting to welcome you again in a nearly future. Kindest regards, María Aguilar - Guest Experience Manager
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Hotel's Favourite
I stayed for a business conference nearby, but I was very impressed with the hotel. It is conveniently close to the airport (10-15 minute 30 euro fixed taxi fare), but somewhat outside the main city centre. I had a very large, very comfortable, very clean room, with two windows
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 4 weeks ago
Dear Zyx2020, First of all thank you for taking few minutes of your precious time to share your recent experience with us. We are very happy to know that you had a wonderful stay with us and that everything was as expected. We hope to have the opportunity again to welcome you in a nearly future again so you can experience longer the Meliá Castilla warmth you deserve. Kindest regards, María Aguilar - Guest Experience Manager
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A unique hotel experience and top class service. Breakfast is amazing with lots of varieties. It make you feel special and gives you a luxurious experience. I always prefer to stay in Melia for my business trips to Madrid. I’d recommend for people to try this amazing hotel with
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Review collected in partnership with Meliá Hotels International
Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 2 days ago
Dear Parminder K, First of all, thank you for taking few minutes of your precious time to share your recent experience with us.We are really happy to read that you had a wonderful experience with us and that the breakfast, facilities and our staff was amazing and to your liking. We hope to have the opportunity to welcome you again in a nearly future. Kindest regards, María Aguilar- Guest Experience Manager
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Melia Castilla hosted a congress for a client of our agency consisting of 230 rooms including meeting package. Service was great, staff were really cooperative and all requests were perfectly fulfilled! Alberto from sales and Borja from front desk provided the ultimate service
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 3 days ago
Dear albaraqouni, Thank you for taking few minutes of your valious time to share your recent experience with us. We are very happy to know that the congress was a success and that we have been participants with every detail that we could contribute as the excellent service on behalf of Alberto and Borja making the stay a memorable experience. We hope to have the opportunity to welcome you in a nearly future again. Kindest regards, María Aguilar - Guest Experience Manager
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The hotel lobby, restaurants and bars are beautifully appointed and staff is very helpful. The room is standard with nothing special to speak of. The windows open which is a nice option and was necessary due to the air controls not permitting alteration. The decor felt tired
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Review collected in partnership with Meliá Hotels International
Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 3 days ago
Dear camlb, Thnak you for taking few minutes of your precious time to share your recent experience with us. We are happy to ready that the service from our outlets was as expected. We are really sorry that the rooms were not to your liking. We have different tipes of rooms with different decoration so I invite you to give us a second opportunity to check other types of rooms and in this way we can suprise you. Best regards, María Aguilar Guest Experience Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMelia Castilla
The Triple Room at the Melia Castilla
Professional photo exclusively commissioned by TripAdvisorMelia Castilla
The Premium Room at the Melia Castilla
Photo provided by managementMelia Castilla
Habitación Supreme/ Supreme Room
Photo provided by managementMelia Castilla
Habitación Premium
Photo provided by managementMelia Castilla
Deluxe The Level Room
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123456128
Good evening AmyGiles1987. The Level includes soft drinks, coffee and alcoholic drinks. If you would like to have more details about our rooms, in our website you can find photos and information. Best Regards
0 votes
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Within walking distance what is there to see or within public transport
Thanks for your interest in Melia Castilla. The most important landmak within walking distace is the Santiago Bernabéu Stadium, home of Real Madrid F.C. It can be visited everyday (except when there is a footbal match). There are two tube stantions close to the hotel, and several buses stop also in the surrondings, that can take you easily to the other attractions like museums, old town, etc.... We hope this information is usefull for you, please do not hesitate in asking us for any further information.
1 vote
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Thanks for your interest in our hotel. The closes attraction is the Santiago Bernabeu Stadium, home of Real Madrid F.C. We have excellent transport connexion (bus and tube) with the rest of the city, such as old town and museums. There are three tube stations about 5 minute walk, and a bus stop only 3 minutes away. Also, there are taxis outside the hotel, the cost of the taxi ride to the city center is around 15EUR. Our Concierge team will be happy to help you with any further information about sightseeing and points of interest in our city. Please, do not hesitate in contacting us for any further information. Regards,
2 votes
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Good morning! At the time of the booking, if you reserve a double room with the breakfast included, the total of the two breakfasts per night is 35EUR during weekdays and 30EUR during weekends (for the two breakfasts). If you reserve your room without breakfast, and you take it afterwards the price of the breakfast if you pay it separetly is 25EUR each. We hope this information is useful for you. We remain at your disposal for any further enquiries. Regards.
0 votes
Will the pool likely be open mid may time?
Good morning, Thanks for your question. The outdoors pool normally opens in June until September, weather permited. We hope this information is useful for you, please dont hesitate in contacting us for any further information. Thanks and regards.
0 votes
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1234568
"Street is loud...inner room would be suggested."
"Stay at the Level well worth it you will feel pampered the entire time. You will think you are at a resort hotel. "
"Level room."
"all the rooms are good i must say. They are situated in a good location"
"Very good the level. The personnel, the installations, the comfort. Calm and quiet ambient. "
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PRICE RANGE
US$107 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia castilla hotel madridmelia hotel madridmelia hotel castilla
LOCATION
SpainCommunity of MadridMadridFinancial District (Paseo Castellana)CastillejosTetuán
NUMBER OF ROOMS
915
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