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Melia Castilla

Traveller (942)
360
Panoramas (12)
Dining (107)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym.
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
225Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3,620Reviews
1,648Photos
37Q+A
100Room tips
Traveller rating
  • 1,970
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  • 319
  • 87
  • 58
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Popular mentions
This is the second time we visit Melia Castilla. We usually select this hotel as the last stop on our way back to home. It has the advantage of being away from the hustle and bustle of the city centre and closer to the airport. In both visits, we stayed in the Level premium
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 2 weeks ago
Dear Alsoufi_2016 Thank you for taking the time to share your detailed feedback. Whilst I am pleased that our new The Level Lounge and our restaurant were the highlights of your experience, I am disappointed that regarding the room, we failed to exceed your expectations during your stay for which I apologise. We've just finished our renovation works and I hope you may be able to re-visit us soon to enjoy one of our new The Level rooms. Once again, thank you for sharing your thoughts. We look forward to welcoming you back to the hotel. Best Regards, Javier Verdejo Guest Experience Manager
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Hotel's Favourite
The room was definitely 5 star, the service was the same. The room was roomy and beautifully decorated. It looked out over the street and you couldn't hear any traffic noise. I felt it was sheer luxury.
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 3 weeks ago
Dear Joan G, First of all, thank you for taking few minutes of your precious time to share your recent experience with us. We are really happy to know that you had an amazing stay and we hope to have the opportunity to welcome you in a near future again. Kindest regards, María Aguilar - Guest Experience Manager
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+2
Nice hotel , clean rooms and quiet place , Madrid metro stations close by , 10 min walk to Santiago Bernabéu stadium , good restaurants an cafeterías around , I highly recommend Melia Castilla for business an vacation visit. Buffet brakefast deliciuos. If u’r looking a nice
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 13 Dec 2018
Dear Felipeh799, Thank you for your great review! It’s always excellent to hear such positive feedback from our guests. I am delighted to read that you had a comfortable stay with us and enjoy the hotel location, our rooms and the breakfast buffet. We would be honoured to have you return to our hotel in the future. Kind Regards, Javier Verdejo Guest Experience Manager
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Very large hotel but do not be put off by the exterior. The bedrooms are large and well equipped with a very nice bathroom and shower. The bar and other public area are also nice. There are some outside areas. It is a distance from the city centre but easy to get to from the
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 3 Dec 2018
Dear Cottaa14, Thank you very much for having taken the time to share your opinion about Meliá Castilla and your experience while staying amongst us with the other Trip Advisor users. I am glad that your overall stay with us was enjoyable. I am particularly pleased that you found our rooms and public areas to be so nice. We would love to have you back for another stay. Best Regards, Javier Verdejo Guest Experience Manager
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I visited for a conference and stayed in the hotel too. My room was on the 15th floor with a lounge on the basement providing snacks and drinks. The breakfast buffet was impressive. The service was excellent and the whole experience was great. Highly recommended :)
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Response from Gerencia_MCastilla, Guest Experience Manager at Melia Castilla
Responded 2 Dec 2018
Dear Mooshimo, Thank you for taking the time to give us your valuable feedback and sharing your experience with Meliá Castilla. I am very glad to see that you thoroughly enjoy your visit here and that the breakfast buffet, the service and our new The Level Lounge was to your satisfaction. We would be honoured to have you return to our hotel in the future. Best Regards, Javier Verdejo Guest Experience Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Baño elegante y buena ducha
Habitación doble cama
Habitación doble
Big roomy bathroom - beautifully clean
No road noise, just quiet elegance.
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123456124
Good evening AmyGiles1987. The Level includes soft drinks, coffee and alcoholic drinks. If you would like to have more details about our rooms, in our website you can find photos and information. Best Regards
0 votes
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Thanks for your interest in Melia Castilla. The most important landmak within walking distace is the Santiago Bernabéu Stadium, home of Real Madrid F.C. It can be visited everyday (except when there is a footbal match). There are two tube stantions close to the hotel, and several buses stop also in the surrondings, that can take you easily to the other attractions like museums, old town, etc.... We hope this information is usefull for you, please do not hesitate in asking us for any further information.
1 vote
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Thanks for your interest in our hotel. The closes attraction is the Santiago Bernabeu Stadium, home of Real Madrid F.C. We have excellent transport connexion (bus and tube) with the rest of the city, such as old town and museums. There are three tube stations about 5 minute walk, and a bus stop only 3 minutes away. Also, there are taxis outside the hotel, the cost of the taxi ride to the city center is around 15EUR. Our Concierge team will be happy to help you with any further information about sightseeing and points of interest in our city. Please, do not hesitate in contacting us for any further information. Regards,
2 votes
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Good morning! At the time of the booking, if you reserve a double room with the breakfast included, the total of the two breakfasts per night is 35EUR during weekdays and 30EUR during weekends (for the two breakfasts). If you reserve your room without breakfast, and you take it afterwards the price of the breakfast if you pay it separetly is 25EUR each. We hope this information is useful for you. We remain at your disposal for any further enquiries. Regards.
0 votes
Will the pool likely be open mid may time?
Good morning, Thanks for your question. The outdoors pool normally opens in June until September, weather permited. We hope this information is useful for you, please dont hesitate in contacting us for any further information. Thanks and regards.
0 votes
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1234568
"Rooms on the Level 15th Floor are the best (now under renovations)"
"Hanging your clothes and putting your case in another part of the room was luxurious There was then a much bigger room to enjoy."
"I would definitely choose The Level! Very very quiet, very luxurious!"
"Choose the 15th floor, the "Level" floor"
"Very nice "
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PRICE RANGE
US$149 - US$306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia castilla hotel madridmelia hotel madridmelia hotel castilla
LOCATION
SpainCommunity of MadridMadridFinancial District (Paseo Castellana)CastillejosTetuán
NUMBER OF ROOMS
915
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